Trinity Cadillac

Charles was extremely considerate, kind, thoughtful, helpful and professional. He made my experience, quick, easy and seamless. One of the best sales rep that I have worked with. helpful and professional. He made my experience, quick, easy and seamless. One of the best sales rep that I have worked with. More

I just wanted to drop a quick note on my experience at Trinity Cadillac in Englewood Cliffs NJ. The entire team from the time I entered the Service area, where I dropped my vehicle off for service, to the Trinity Cadillac in Englewood Cliffs NJ. The entire team from the time I entered the Service area, where I dropped my vehicle off for service, to the Showroom where I fell in love with the new vehicle Escalade, operated at highest level of professionalism. Special Thanks to the Lemuel Brown (SM) and Isaiah Jefferson (SR) for helping me navigate through the process and managing my expectations along the way. More

Welcoming and Friendly is how this dealership works, sales representative greet you with open arms, even if you are browsing around. That’s how I met Isaiah Jefferson. He worked with us to find what w sales representative greet you with open arms, even if you are browsing around. That’s how I met Isaiah Jefferson. He worked with us to find what we was looking for in a vehicle, a friend for life that’s how Jefferson worked with us and found what I was looking for. I left with a 2022 Cadillac Escalade without no regrets. Thank you Isaiah Jefferson for the Humble and hard work you put in to my purchase. More

Charles was extremely knowledgeable, informative and patient. He took the time to really understand our needs and answer all our questions. He and his associates made it a very pleasant experience! Woul patient. He took the time to really understand our needs and answer all our questions. He and his associates made it a very pleasant experience! Would definitely recommend! More

Prompt, excellent Service Dept. Work done perfectly, in a very timely fashion, and at very reasonable fees. Five Stars! Work done perfectly, in a very timely fashion, and at very reasonable fees. Five Stars! More

Very nice and knowledgeable. They walk you through all details. They are very professional I was so pleased and happy with my deal . They walk you through all details. They are very professional I was so pleased and happy with my deal . More

New facility is clean, though the coffee area and amenities are sparse and lacking for a Cadillac dealership. Was less then thrilled with my customer support. Asked to have an AC service for the seas amenities are sparse and lacking for a Cadillac dealership. Was less then thrilled with my customer support. Asked to have an AC service for the season and was told I had to do a complete service to check for leaks and would cost a few hundred dollars… all I wanted was a basic service… was told my extended warranty had expired when I check with GM they said there was still 5 months left. There were other issues but respectfully… that experience was enough that I’ll drive an additional 30 minutes to go to another dealer (Brogan) that I know I can trust. More

Outstanding attention to customer service by Mike, Walter and Derrick. While this involved multiple attempts, satisfaction was finally achieved. These fellows went over and above what one would expect. In and Derrick. While this involved multiple attempts, satisfaction was finally achieved. These fellows went over and above what one would expect. In other words: They succeeded the customer’s expectation. Not to mention the proper job that was done. My thanks. More

Charlie was an absolute pleasure to work with. He made this process go so smoothly and was able to answer all of my questions. I will definitely be buying from him in the future. He made this process go so smoothly and was able to answer all of my questions. I will definitely be buying from him in the future. More

Charles provided a friendly and professional car buying experience. Very honest and upfront regarding pricing. I recommend this dealership. experience. Very honest and upfront regarding pricing. I recommend this dealership. More