Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Trinity Cadillac
Englewood Cliffs, NJ
830 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 830 reviews
May 18, 2022
Everyone there is very helpful to your needs especially my advisor Derrick he goes beyond and above to make you comfortable while waiting for your vehicle my advisor Derrick he goes beyond and above to make you comfortable while waiting for your vehicle More
by FAYEBREWSTER
Verified CustomerEmployees Worked With
Derrick
May 15, 2022
I have own Cadillac for years and shopped and service my Escalade vehicles at several different Cadillac dealerships. Trinity Cadillac has the best service center in North Jersey. Derek is helpful, friendl Escalade vehicles at several different Cadillac dealerships. Trinity Cadillac has the best service center in North Jersey. Derek is helpful, friendly and professional. This is my home for shopping for my next Escalade and service my cars. More
by alikoyurtgan
Employees Worked With
Derek
May 13, 2022
Walter greeted me as soon as I arrived He explained everything that needed to be done I was waiting for my car but when He saw it was going to take longer than expected he put me in a loaner so I can everything that needed to be done I was waiting for my car but when He saw it was going to take longer than expected he put me in a loaner so I can get to work very respectful of my time More
by cpdaly566
Employees Worked With
Walter service Manager and Mr Derrick
May 01, 2022
Horrible. Don’t buy anything from this place. I bought a 2016 suburban and have a ton of issues and the service has been horrible Don’t buy anything from this place. I bought a 2016 suburban and have a ton of issues and the service has been horrible More
by chad73
Employees Worked With
John
April 28, 2022
I wrote a review yesterday about my experience at Trinity. After the review the dealership reached out to me and we have settled the concerns that I experience. I appreciate the timely acknowledgeme Trinity. After the review the dealership reached out to me and we have settled the concerns that I experience. I appreciate the timely acknowledgement of the problems I was having and the settlement agreement. More
by traceyelaine927
Employees Worked With
Richard Aquino
April 27, 2022
I leased and picked up my car and the experience was unsatisfactory, They didn't over the car, Called today about pre paid maintenance and tire plan and found out that they didn't complete the paperwork unsatisfactory, They didn't over the car, Called today about pre paid maintenance and tire plan and found out that they didn't complete the paperwork. The customer service person was rude and condensing.. More
by traceyelaine927
Employees Worked With
Charles Serpone III
April 16, 2022
Everything was simple and easy. No part of the process was complicated. We felt that we were taken care of very well by the team at Trinity Cadillac. No part of the process was complicated. We felt that we were taken care of very well by the team at Trinity Cadillac. More
by ash3hall95
Employees Worked With
Eric
