Tropical Chevrolet

Terrible Customer Service my car was repoed last night while in contact with the refinance department via phone call and texts with Javier and Milly bur i also called Customer Service on Thursday to let t while in contact with the refinance department via phone call and texts with Javier and Milly bur i also called Customer Service on Thursday to let them know that the 250$ that are due 62 days i was going to pay by this coming Friday the agent said is ok make your payment by Friday i hope they go over the phone call records today when i asked them why they did this the manager at Gm financial told me that they called yesterday and since I didn’t answer the repoed my car last night i got a phone call from an unknown number when I called back it was personal answer machine i will never guess it was Gm calling this was totally unacceptable, Wrong i had said i will pay on Friday and she said it was ok now im forced to pay 1906$ before August 1!! How?? I hope they review and call me with better news More

Eddie Calderon was so helpful in guiding me in purchasing my 2020 GMC YUKON. Im very happy with the service he provided! Thanks Eddie! my 2020 GMC YUKON. Im very happy with the service he provided! Thanks Eddie! More

For everyone that plan on going to that dealership please stop! They’re fraud a don’t care about you! When something goes wrong and try to explain that to them, they’ll treat you like xxxx! These are the pe stop! They’re fraud a don’t care about you! When something goes wrong and try to explain that to them, they’ll treat you like xxxx! These are the people y’all should stay away from the most: VICTOR PIZARRO ANA ALMONTE LAURA UMANA etc…. They have no heart at all. They’are pure EVIL More

Very bad service. Will not return your call. The price of the truck kept getting higher after each phone call. Would Lie at 1st of a call and said that I was speaking Will not return your call. The price of the truck kept getting higher after each phone call. Would Lie at 1st of a call and said that I was speaking to the manager to only later hear him say he was not the manager. Names to stay away from if you must call or go to this dealership, Victor, Omar, David and some others. The truck had been on the lot for 60 days when I first called about it. Then something happen to the truck and they were keeping it a very big secrete. I later found out that Miami had flooded streets with cars floating down the highway, I think something happen to this Tundra truck in the flood and their trying to cover it up. Don't buy from this place. There not transparent at all. More

Lie, lie and more lie. The price that they show on the website is not the real price, the add more fee to, like tropical package fee for 3,900 plus more 3 or 4 900 dollar m The price that they show on the website is not the real price, the add more fee to, like tropical package fee for 3,900 plus more 3 or 4 900 dollar more. They make me drive for over 1 hrs to get there to be able to buy a 47,000 car. Well the final prive of the car was 61,800 🤪🤪🤪 lie lie lie. Dont waste your time. More

I went with my friend to get a car. First off, the overall price with taxes was way off since they have some kind of dealership fee that they couldn’t explain. After test driving and pu First off, the overall price with taxes was way off since they have some kind of dealership fee that they couldn’t explain. After test driving and purchasing the vehicle my friend drove it off the lot and 10 minutes later the transmission slipped and the car wouldn’t shift gears. He called dealership right away and was told to bring it in the morning. So we had to stay overnight since we’re not from around there, pay for towing to dealership. Once brought there they tried to sell him a more expensive vehicle with higher mileage knowing my friend couldn’t afford anything more than what he purchased. They didn’t offer to try to help in any way and let us drive it off the lot. Luckily we were able to drive it for 3 hours thankfully before it broke down again closer to our house. Had to have a friend help us tow it since we couldn’t afford towing again. For the warranty, we purchased it but didn’t take effect until 500 miles so couldn’t even use that. The whole thing here is, I understand things can happen with any vehicle at any time. But it breaking down where it’s un drivable 10 minutes into driving it off the lot, and them only trying to sell us a more expensive car, was not handled in a professional manner. We would have been happy if they could have repaired the car. Now my friend is stuck with a car payment for a car that’s broken down in front of the house. Left a message to talk to manager but no return phone call yet. More

Just had my Tahoe serviced at Tropical, Maria Reyes took such good care of me and my car, she had the patience of a saint dealing with my extended warranty company. Highly recommend Tropical Chevrolet, and such good care of me and my car, she had the patience of a saint dealing with my extended warranty company. Highly recommend Tropical Chevrolet, and Maria Reyes. More

Muy agradecido por la excelente atención de Javier, mi hijo está feliz porque tiene el carro que deseaba hijo está feliz porque tiene el carro que deseaba More

Jorge Calonge and Octavio Muguercia Thank you sooooo much for fixing all my issues and putting me in my new car!!! Y’all are the best for fixing all my issues and putting me in my new car!!! Y’all are the best More

Anuncian carros a bajos precios y despues no lo tienen te engańan son mentirosos el seńor se hace llamar Orlando y cuando llegas al desler no aparece y el telefono de donde te llamo no recibe llamadas algo a engańan son mentirosos el seńor se hace llamar Orlando y cuando llegas al desler no aparece y el telefono de donde te llamo no recibe llamadas algo asi como los estsfadores del intrenry More