Tru Auto

UPDATE REVIEW: My husband purchased a Dodge Ram 1500 from here Nov 2023 in 5 months his truck wouldn't run and the bed of the truck fell in due to rust. Took it to a mechanic shop who stated it needed a whol here Nov 2023 in 5 months his truck wouldn't run and the bed of the truck fell in due to rust. Took it to a mechanic shop who stated it needed a whole new transmission. He called and complained to Moses who sold us the vehicle. He didn't 100% make it right being that we were able to trade it in for a 2018 Chevy Silverado but had to carry over negative equity because they didn't value the truck for what they sold it to us for. Even though they sold us a LEMON. That was April 2024. Now it's a WHOLE YEAR later MAY 1, 2025 and the second vehicle we got needs a whole new transmission which is going to cost $3500 - $5000 in parts and labor. My husband barely put any miles ob it and now on top of a truck payment he has to pay out of pocket to get a new transmission. PLEASE DO NOT BUY FROM TRUAUTO THEY HAVE POOR QUALITY VEHICLES AND DO NOT CARE ABOUT THEIR CUSTOMERS! THEY FIX THE VEHICLES UP JUST ENOUGH TO GET IT OFF THE LOT! THEY SHOULD BE REPORTED FOR FRAUD! More

They dont do service on cars before sell. they sell lemons. Sold me a warranty that didn’t cover nothing exhausts and fuel pump they sell lemons. Sold me a warranty that didn’t cover nothing exhausts and fuel pump More

I purchased a 2015 BWM 328i from the Rivers Ave location. The bluetooth, navigation and the headlights were not working. I dropped my car off on March 7th, after having my car for almost 6 weeks they informe The bluetooth, navigation and the headlights were not working. I dropped my car off on March 7th, after having my car for almost 6 weeks they informed me they would not be fixing the bluetooth or the navigation. Steer clear. These guys are crooks. More

DON’T COME HERE. I bought a car and paid in the spot. It took for them 1,5 month to have it ready; even made me go twice to pick it up and once there they hadn’t fixed what they were supposed to. I finally took for them 1,5 month to have it ready; even made me go twice to pick it up and once there they hadn’t fixed what they were supposed to. I finally take my car home, one week after the battery died. They ignored my calls and when they finally talked to me was to inform me that I had purchased my car 2 months ago and it was our of guarantee. Tried to open a complain but they “didn’t know how to do that”. Firestone gave me the report on the dead battery which was a risk to drive to start with. Had to change the break fluid too. DONT DO BUSINESS WITH THIS PEOPLE. I’m opening a official complaint More

So they sold me a lemon. I gave it back because they wouldn't fix it right so they told the credit bureaus that they repo it due to none payment. lies I drove it back to the lot and gave them the keys. wouldn't fix it right so they told the credit bureaus that they repo it due to none payment. lies I drove it back to the lot and gave them the keys. I had even paid the last payment a week before. They are devils. So they got the car back and then waited 3 month to say the car was with them and said they repo it More

I bought my 2013 Dodge Charger in February 2020. I have had nothing but issues since I bought it. It has been in the shop at least half of the time since I got it. I will never purchase a vehicle from them had nothing but issues since I bought it. It has been in the shop at least half of the time since I got it. I will never purchase a vehicle from them again and will make sure my family and friends don't either. More

Dont buy a car from this junk yard just now Do not buy from them. Delano is a con man. Pressuring us by saying it was the end of the month, which in fact it was June 1. He picked us in just now Do not buy from them. Delano is a con man. Pressuring us by saying it was the end of the month, which in fact it was June 1. He picked us in a car he picked out, didnt show us any other car. The car didnt have the right tires and they bald " also no spare". The engine would putter when you would hit 40 miles an hour. Also the tail lights didnt work. The front end was also the wrong front end. Didnt have a oil change either. 2 days later he said it never got inspected, hmmmm would you actually buy a car from someone that said that? More

Ms. Dena Searching high and low and dealing with so many sales rep Ms Dena really made me feel like I deserved a car.. Ms.Dena thoroughly went from A to Z on Searching high and low and dealing with so many sales rep Ms Dena really made me feel like I deserved a car.. Ms.Dena thoroughly went from A to Z on the safety features on the vehicle it actually made me feel the protection I would be giving my kids in a different way.... Thanks Ms. Dena your the greatest!!! More

Vehicle not serviced before purchase Bought a vehicle from rivers store. Sales etc was awesome but when I was told my vehicle would be serviced they had it for a week and it was never don Bought a vehicle from rivers store. Sales etc was awesome but when I was told my vehicle would be serviced they had it for a week and it was never done. I had to take to mceleveen myself they fixed a taillight that was out changed oil when I got the truck the breaks squeaked when I pressed the brake petal. They told me they fixed a lie. My breaks still squeak. Be carful to see if vehicle has actually been serviced. More

Great sales lady Ms.Dena Ms.Dena is a very great sales young lady she's very patient understanding and will help you with anything you need. I love her dearly she's a beast a Ms.Dena is a very great sales young lady she's very patient understanding and will help you with anything you need. I love her dearly she's a beast at her job. I will recommend anyone to see her at TRU Auto.😘😘😘 More