Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
TruWorth Auto - Carmel, IN
Indianapolis, IN
3,265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
3,265 Reviews of TruWorth Auto - Carmel, IN
December 22, 2018
Great experience! Mannie is was honest from the beginning of the process and helped us get into the car we needed! I also received a great offer on my car. Mannie is was honest from the beginning of the process and helped us get into the car we needed! I also received a great offer on my car. More
by Mike
Employees Worked With
Mannie Davis
December 21, 2018
Great experience Had a great experience, I will be back in the future! Lauryn was great, the car is perfect, and everything went just as she said it would. Had a great experience, I will be back in the future! Lauryn was great, the car is perfect, and everything went just as she said it would. More
by Hernandez
Employees Worked With
Lauryn Burgdoerfer, John Testerman
December 21, 2018
Truworth This experience was great. Great person to talk to. Very real and understanding with what you the buyer wants. Thanks again for everything and have a This experience was great. Great person to talk to. Very real and understanding with what you the buyer wants. Thanks again for everything and have a Happy Holiday! More
by Crackerjacks
Employees Worked With
Scott, Erika Oktayana
December 19, 2018
Good experience Very nice staff, very helpful. Did everything they could to help me out with what car i was purchasing. Yes would recommend this car lot. Very nice staff, very helpful. Did everything they could to help me out with what car i was purchasing. Yes would recommend this car lot. More
by Hotrod23
Employees Worked With
Mannie Davis
December 19, 2018
Awesome service Came in to sell my vehicle, the entire staff was friendly and they gave me super fair price for my car! Shout to my reps! I recommend to anyone lookin Came in to sell my vehicle, the entire staff was friendly and they gave me super fair price for my car! Shout to my reps! I recommend to anyone looking to buy, trade or sell your car. More
by Bandz
Employees Worked With
Lauryn Burgdoerfer, Mannie Davis
December 18, 2018
Perfect Lauryn and Scott are very professional and friendly this has been the most efficient auto purchase I have ever had. I will recommend this dealership t Lauryn and Scott are very professional and friendly this has been the most efficient auto purchase I have ever had. I will recommend this dealership to others. More
by Vinson75
Employees Worked With
Scott, Lauryn Burgdoerfer
December 15, 2018
Horrible car Update: I stopped in tonight to see if this dealership would just buy my truck back since they still haven’t come up with a solution to the problem. Update: I stopped in tonight to see if this dealership would just buy my truck back since they still haven’t come up with a solution to the problem. I spoke to Scott Holthouse and he has only been there for two months so he clearly doesn’t know the depth of this issue but he told me he would help. I drove the 45 minutes to the dealership only to be told I would have to pay thousands to get out of this truck. He told me I had put 11,000 miles on it. I explained to him that I told Chip that was one of my concerns with staying in the car until they found a different one for me. I was passing by one day and noticed they had one on their lot so I stopped in. It was $11,000 more than the one I have so it was out of my price range. I have tried and tried to get them to help me since I called the same night I bought it to let them know of the mistake and 9 months later I’m still stuck in this truck. Chip day me down and told me I was like a daughter and I could trust him. I feel so betrayed by them because we have bought three cars from them and this is how we are treated when they dropped the ball. STAY AWAY FROM THIS DEALERSHIP This is the second car I have bought from this place that ended up with problems. The first one was an Acadia I had it for six months and the transmission went out. I was looking for a Tahoe or suburban and came across this one online that had just been put out so I decided to stop by and take a look. I called Robert and gave him a list of things I wanted in my car because I was on my way to fishers to test drive a different Tahoe. I told him I needed four-wheel-drive, heated seats, sunroof, Leather and obviously the third row. He talked me into stopping by this location before I went to test drive the other Tahoe in fishers. I test drove it and it sounded loud and he told me it was just the V-8 engine winding down. I was so excited to get a suburban that I overlooked a tiny detail that I thought he had already checked for me since he was the car guy and I had given him a list. It had everything we wanted except for four-wheel-drive. As soon as I got home I realized that this truck did not have four-wheel-drive. I immediately called the dealership and asked them to switch me into a different car that had third row with four-wheel-drive because I cannot handle this big truck in the snow if it’s rearwheel drive. He assured me that he was going to speak with the manager and get me into a different suburban. That was March 9 because it was my birthday and it is now almost the end of May and I still haven’t heard anything. Robert keeps giving me the runaround. I realized that my truck was sounding funny still, you know that loud winding down noise. I took it into a Chevy dealer and they said my truck Needed O2 sensors, the wiring in the lights were bad so my brake lights didn’t work, the bearing hubs were so bad that my truck was considered unsafe to drive and Truworth knew I was taking my family to Florida when I drove off that lot in March. Chip the finance guy is amazing but they sell xxxxty cars and they don’t care who they are putting in these cars. They should have known that this car was unsafe for me and my family yet they let me take my family all the way to Florida in the suburban when the bearing hubs were about to fall off! You get good prices on these cars because they’re really just xxxx underneath the hood. As soon as you sign the contract they do not want to help you anymore. I would not recommend this place ever again to anyone! More
by Lessika1
Employees Worked With
Chip, Robert,Scott
December 15, 2018
Can you say AMAZING !! OUTSTANDING!!! Is the first word I can think of after having such an awesome and crazy EASY car buying experience! I’ve been to a few other dealership OUTSTANDING!!! Is the first word I can think of after having such an awesome and crazy EASY car buying experience! I’ve been to a few other dealerships and it takes hours and not to mention pushy sales people! You will have the opposite experience here at TruWorth! It was easy, quick, non-stressful and the HANDS DOWN best car buying experience I’ve ever had the privilege to be a part of!! I highly recommend it and will continue recommending it as long as I’m driving!!! Well done TruWorth!!! WELL DONE !!! More
by TWoo
Employees Worked With
Scott Holthouse , Ryan Green
December 13, 2018
Friendly, helpful, and easy to work with This was such an easy car buying experience, with none of the "sour after taste" from negotiating price. Everyone was friendly and helpful at each ste This was such an easy car buying experience, with none of the "sour after taste" from negotiating price. Everyone was friendly and helpful at each step. We got a fair price for our trade-in and coffee in a REAL mug! More
by catbhat
Employees Worked With
Tom Clark, Ryan Green, Mannie Davis, John Testerman
December 13, 2018
Sold my Car without Pain! Went in with certain expectations regarding price and service (expected the usual hassles in dealing with selling a car). TruWorth met my expectation Went in with certain expectations regarding price and service (expected the usual hassles in dealing with selling a car). TruWorth met my expectations with the price offer and we concluded the transaction quickly and efficiently. No complaints at all. More
by Car Seller
Employees Worked With
Erika Oktayana
