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TruWorth Auto - Carmel, IN
Indianapolis, IN
3,265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,265 Reviews of TruWorth Auto - Carmel, IN
June 19, 2017
Quick and easy Robert responded to my initial email very quickly and was very helpful when we came to look at the car. Not pushy at all just very friendly and helpfu Robert responded to my initial email very quickly and was very helpful when we came to look at the car. Not pushy at all just very friendly and helpful. More
by Wkf
Employees Worked With
Robert LaSalle
June 18, 2017
Fantastic We worked with Mark Ableman and Nick Hardwick and the both of them helped us out tremendously and helped me find the perfect car that fits my needs. T We worked with Mark Ableman and Nick Hardwick and the both of them helped us out tremendously and helped me find the perfect car that fits my needs. They went above and beyond to help us with everything to make sure I got that car. I will definitely recommend them to friends and family! More
by Nick Lebin
Employees Worked With
Nick Hardwick, Mark Ableman
June 17, 2017
Buying a car here is a stress-free pleasurable experience! We went in today with our son to help him search for a car. We left here today with him having purchased one. There is no pressure to buy. There ar We went in today with our son to help him search for a car. We left here today with him having purchased one. There is no pressure to buy. There are no secrets. The staff could not be more accommodating. Our son told them what he wanted, and what he had been looking at thus far. They asked questions to narrow down what he liked and disliked. Through this exercise, they were able to come up with the perfect car for him, and it was one he had not looked at, or even heard of before! We highly recommend this dealership! More
by happy customer
Employees Worked With
Nick Hardwick/General Sales Manager, Mark Ableman
June 15, 2017
Excellent Experience! After a very patient 15 years of wanting my Toyota Sequoia I found it in the the price range I desired. I had my obvious reservations about car dealer After a very patient 15 years of wanting my Toyota Sequoia I found it in the the price range I desired. I had my obvious reservations about car dealerships and salespersons and was prepared with rebuttals in case I was to be talked into what I didn't want. When talking to Mike over the phone I learned that we had a lot in common. I also was comforted in making the 2 hr drive to see the vehicle and willing to walk away if not satisfied. I was more than impressed as the photos were accurate, the staff were great and I was quite entertained by Mike and my commonalities as I waited for paperwork to be finalized. It was a great experience buying my first vehicle from TruWorth Auto. I got my desired amount for my trade in. I got my dream vehicle with no hassles, no frustrations and no regrets. I recommend this dealership. Dealing with Mike and Scott was great. _Stacey Robinson More
by Traded in Jason Todd for T'Challa
Employees Worked With
Michael Halsne
June 15, 2017
Scam artists I sold my vehichle to Truworth Auto. The process I was told about in the dealership was then "changed" or "altered" after I sold my car to them. Let m I sold my vehichle to Truworth Auto. The process I was told about in the dealership was then "changed" or "altered" after I sold my car to them. Let me explain: I spoke first with, Ryan Green, whom outlined the process of selling my care through their "shares program". I was told that TruWorth would send a payoff to my bank for X about of money and that I would not only get a) an equity check from the payoff of the car, but b) I would also get a share of the net proceeds from the sale. I decide to move forward and start working with Carval Lyons, whom outlines the very same process as Ryan Green. So, I decided to move forward. Fast forward two weeks (although at the signing table I was reassured payoff(s) are send "next-day" - they are not) I call my bank to check on the payoff and my 'suppoded' equity check. Come to find out that instead of sending the bank the amount I signed the sales contract for, they sent a lower amount (a difference of about 200$s). I call and speak with Ryan Green, where he pulls what appears to bear a bait and switch. He tells me that I was mistaken - despite asking multiple times. Ryan, now, tells me that my "equity check" only comes once they receive title - a detail that was never mention. Mortal of the story - this is just like ALL DEALERS. THEY LIE TO GET YOU TO SIGN ON THE DOTTED LINE AND THEN SWITH THE DEAL ON YOU COMPLETELY. I WILL NEVER GO BACK TO THIS COMPANY AS I FEEL I WAS WRONGED! More
by Francisco Guzman
Employees Worked With
Ryan Green, Carval Lyons
June 15, 2017
Is this even a car dealership?! Great experience! David and Magic Mike the finance guy really were awesome. They got me in my dream car and stopped me from settling with another dealership. They were David and Magic Mike the finance guy really were awesome. They got me in my dream car and stopped me from settling with another dealership. They were so friendly and hospitable and helpful. I didn't even feel hassled or anything like most car salesman. I would recommend them 100% 5 stars. More
by Cstar
Employees Worked With
Michael Pautsch, David Roushia
June 14, 2017
No pressure experience...friendly and helpful Our previous Ford F-150 finally died on us, being our only car we needed a new one ASAP. We found the Ford F-150 on car.com and went to see at TruWort Our previous Ford F-150 finally died on us, being our only car we needed a new one ASAP. We found the Ford F-150 on car.com and went to see at TruWorth. Michael H was great in showing us what wanted in our price range and comparable cars online at other dealers. Michael P was great with helping in arranging financing. In all that was the most pleasant car purchasing experience we ever had. We will definitely go back to TruWorth for future car purchases and recommend them to our friends! More
by jannshaff
Employees Worked With
Michael Pautsch, Michael Halsne
June 13, 2017
Comfortable no-pressure experience Met Rodney as we stepped out of our vehicle. He didn't pounce on us, but was attentive and friendly. We told him the car we were interested in and t Met Rodney as we stepped out of our vehicle. He didn't pounce on us, but was attentive and friendly. We told him the car we were interested in and that's the car he showed us, didn't try to sell a newer more expensive model. He heard our needs and respected that. Then dealt with Scott in finance and very much appreciated the ease of the process. Not a bunch of hidden costs, no pressure to by "extras". Very good experience. More
by trstew
Employees Worked With
Scott Holthouse, Rodney Razor
June 12, 2017
Helped us out of a bad situation We had someone hit our vehicle and run so we were upside down and needed to find a vehicle to put some money in from our old loan and they were able t We had someone hit our vehicle and run so we were upside down and needed to find a vehicle to put some money in from our old loan and they were able to help us! More
by Smiley2912
Employees Worked With
Rodney Razor
June 11, 2017
Awesome! Wonderful service! Called ahead of time and they got the car all ready and prep'd for when I got there. This made for a quick and easy viewing and tes Wonderful service! Called ahead of time and they got the car all ready and prep'd for when I got there. This made for a quick and easy viewing and test drive. Honest dealership that uses different online sources like, kbb.com and carfax to set prices. More
by Loc Nguyen
Employees Worked With
David Roushia
