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TruWorth Auto - Carmel, IN
Indianapolis, IN
3,265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
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3,265 Reviews of TruWorth Auto - Carmel, IN
April 28, 2017
Worth the wait It took a bit for them to get the car that we wanted out of inventory, but we we're pleased with the service and the deal made on our car. They do not It took a bit for them to get the car that we wanted out of inventory, but we we're pleased with the service and the deal made on our car. They do not haggle on price, but we thought it was a fair deal regardless! More
by Sunshine2017
Employees Worked With
Michael Pautsch, Joshua Williams
April 27, 2017
Excellent Experience!!! Yesterday I bought a 2013 Dodge Dart from Tru Worth Auto. Dave Ross help me and was the sales specialist for me. He did a fantastic job and I really a Yesterday I bought a 2013 Dodge Dart from Tru Worth Auto. Dave Ross help me and was the sales specialist for me. He did a fantastic job and I really appreciate that. The finance person that helped me was also excellent to work with and everyone I enacted with at the dealership was very nice. I foresee myself being a repeat customer and will recommend Tru Worth to my friends and family. More
by NewDart2013
Employees Worked With
Michael Pautsch, Dave Ross
April 27, 2017
Satisfied Wasn't planning on buying. Stopped in to take a look and bought a Jeep! No high pressure sales. I actually enjoyed this transaction. Casey made it wa Wasn't planning on buying. Stopped in to take a look and bought a Jeep! No high pressure sales. I actually enjoyed this transaction. Casey made it way easy! Thank you sir, I would definitely buy another car from you. More
by Jeep jeep
Employees Worked With
Tom Clark, Michael Pautsch, Casey Niles, Joshua Williams
April 27, 2017
Promised profit sharing, profit share later denied I was told many times by many different people about this company's wonderful profit sharing program. I asked my salesman David Ross about it and aske I was told many times by many different people about this company's wonderful profit sharing program. I asked my salesman David Ross about it and asked what the catch was. I said this offer seems too good to be true. He said it is not and they profit share with every vehicle trade it in or bought by truworth Auto. Approximately 2 months after the purchase of my vehicle through said dealership, I called to inquire about the profit-share check on my vehicle that had sold within a week of trade-in. I was told that because they offered me $4,000 cash for my vehicle and that since I accepted the trade in offer of $4,500 that I signed a contract saying that my car is ineligible for the profit sharing program. I completely understand the legality of written contracts versus verbal promises, but when many people allude you to this great profit sharing program and promise you that your car is eligible I did not catch my voluntary withdrawal from the program when I traded in my car in the contract verbage. This is completely my fault. This seems like a good dealership at the time. They seemed to be a little different than other used car dealerships. But in the end, even though they have a fancy building with a couple high-end cars in the lobby and their salesman are well-groomed, polite and Charming, in the end the bottom line is that they are just like ever used car dealership. They give you a minimum trade-in allowance and sell used cars at the maximum price and they lure you in with their Charming tactics and give false verbal promises just like a Buy Here Pay Here used car dealership. I cannot say if I would or would not recommend them. But if you do use them don't be fooled and be sure to read every fine print and don't believe for a second that you are entitled to the profit sharing program that they offer. More
by justin1234
Employees Worked With
Joe Fontan, Ryan Green, Dave Ross
April 26, 2017
Great car-buying experience. Robert and his support staff bent over backwards to make this a quick and seamless transaction as they knew I was pressed for time. Very low pressure Robert and his support staff bent over backwards to make this a quick and seamless transaction as they knew I was pressed for time. Very low pressure approach, and a great price on an (almost) new Honda CR-V. Will buy from them again when the time comes. More
by satisfiedcustomer
Employees Worked With
Robert LaSalle
April 26, 2017
Wonderful experience. I traded my car in for a jeep. The staff were so helpful. They answered all my questions and made the process very easy. And because they are noncommi I traded my car in for a jeep. The staff were so helpful. They answered all my questions and made the process very easy. And because they are noncommissioned it didn't feel like I was being pushed in a direction I didn't want to go. As far as financing, they worked with me so that I could afford the vehicle I wanted without paying more than I could afford. I would recommend Tru Worth Auto to anyone looking to buy or trade. the entire process was easy and an overall positive experience. More
by Nelsonk676
Employees Worked With
Michael Pautsch, Joe Fontan, Dave Ross
April 24, 2017
bought a car I don't buy many cars, but will go back when I do. I will tell my friends and family to shop here. Good people I don't buy many cars, but will go back when I do. I will tell my friends and family to shop here. Good people More
by KamperDan
Employees Worked With
David Roushia
April 22, 2017
Great experience Overall great experience. No pressure. David was down to earth and easy to talk with. Being is the car sales business for 2 years I hate shopping Overall great experience. No pressure. David was down to earth and easy to talk with. Being is the car sales business for 2 years I hate shopping for cars. David and the team did a good job making my experience non pressure. Would highly recommend. More
by Oz1976
Employees Worked With
David Roushia
April 22, 2017
Great find! Friendly atmosphere; knowledgeable and non-aggressive sales person. Completely different experience than I had at a dealership a couple of days earli Friendly atmosphere; knowledgeable and non-aggressive sales person. Completely different experience than I had at a dealership a couple of days earlier. Will definitely recommend and return for future purchases. More
by bossman
Employees Worked With
Casey Niles
April 21, 2017
Great transparency Loved how everything was explained thoroughly. Every one was very friendly and helped me understand exactly what I was charged for and what I was sign Loved how everything was explained thoroughly. Every one was very friendly and helped me understand exactly what I was charged for and what I was signing before I signed. More
by Leah
Employees Worked With
Joe Fontan, Joshua Williams
