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TruWorth Auto - Carmel, IN

Indianapolis, IN

4.3
3,265 Reviews

3006 E 96th Street

Indianapolis, IN

46240

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3,265 Reviews of TruWorth Auto - Carmel, IN

March 06, 2016

Fast and Friendly It only took 1 hour from when I got there to when I left. They were very friendly and helpful whenever I had a question or concern. I felt very comf More

by Mdelacroix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert LaSalle
Mar 09, 2016 -

TruWorth Auto - Carmel, IN responded

Thanks for the positive feedback! Hope you enjoy your new ride for many, many miles!

March 05, 2016

Pretty cool!! Laid back atmosphere, I had some coffee while we discussed the very nice 2007 F150 XLT. My son had some hot chocolate which kept him busy for a while! More

by Colegolladay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert LaSalle
Mar 12, 2018 -

TruWorth Auto - Carmel, IN responded

Glad you and your son had a pretty cool experience with Robert and TruWorth! Thank you for leaving us a review!

March 05, 2016

Amazing The employees were very helpful and had wonderful spirits! I loved working with Michael "Big Mike" he is a great salesman! I would highly recommend Tr More

by Na-Shaunda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, Michael Pautsch
Mar 09, 2016 -

TruWorth Auto - Carmel, IN responded

Thanks, Na-Shaunda! Glad Big Mike was able to help you find the car you wanted!

February 25, 2016

Pleased With My Decision I haven't considered getting a new car since 2007. Being fresh out of college I didn't know much about the process. Casey laid everything out simply More

by YozenFrogurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Niles
Mar 12, 2018 -

TruWorth Auto - Carmel, IN responded

Thank you for taking the time to leave us and Casey a review! We are glad it was straight forward and worked with in your budget!

February 25, 2016

Great Feedback! I have yet to purchase a car off of them, but they are always there for any questions that you may have. Michael has been very helpful and has given m More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pautsch
Feb 26, 2018 -

TruWorth Auto - Carmel, IN responded

Thanks for reaching out and leavings us a positive review, if you ever want to stop by for a test drive feel free to give us a call anytime!

February 20, 2016

Easy to Work with & Very Transparent We recently purchased a truck through Scott & Nick. The whole transaction was simple and no pressure. They showed us all of the work that they had don More

by Hoosier84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Holthouse
Feb 26, 2018 -

TruWorth Auto - Carmel, IN responded

Thank you for review, happy to know Scott and Nick helped put you in your new truck! Hope you two are enjoying your new vehicle!

February 19, 2016

Michael Putsch is the Man First car I've bought in 10 years. I did my research, found a car I was interested in. Mike helped answer questions and shared his thoughts, without a More

by casey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Michael Pautsch
Feb 26, 2018 -

TruWorth Auto - Carmel, IN responded

Thank you for reaching out to us about your experience, and your review! Happy to hear Mike assisted you through out the process, and that we could put you in something you were interested in!

February 18, 2016

EXPERIENCE AND DEDICATION ABSOLUTELY LOVED LOVED LOVED THE EXPERIENCE AND DEDICATION THESE GUYS PUT IN TO GET ME MY NEW CAR!!!! AFTER 3 KIDS AND 1 ON THE WAY I REALIZED I HAD More

by CKAMAR06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert LaSalle
Feb 26, 2018 -

TruWorth Auto - Carmel, IN responded

Thank you for your review, we really appreciate it! Glad to know we could get you into the dodge you loved, and that Robert was a great help! Hope you are enjoying your new vehicle!

February 17, 2016

Thirsty to sell and I regret going in TWevery day of my life . Thank you Truworth For setting me up with a car that has every electrical problem listed but you only gave me 100k engine coverage. They took my 30, More

by Yourangel007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronn
Mar 02, 2016 -

TruWorth Auto - Carmel, IN responded

Hi there, my name is Kane, I'm the TruWorth Customer Advocate. First, I'd like to apologize for the negative experience that you had with us, but I would also like to thank you for bringing it to our attention. We are constantly trying to improve, and feedback like this really keeps us in check and on our toes. I'd like to open a conversation with you regarding your experience to get some clarity on what exactly went wrong and see if there's anything we can do to possibly reconcile the situation. What's the best way to get in touch with you? Phone? Email? Let me know. Either myself or my manager will reach out to you personally to try and make this right. Looking forward to hearing from you!

February 16, 2016

Best car buying experience This dealership is Awesome! I found my van online at truecar.com & emailed them about it. I received an email the next day & a phone call. We went to More

by CJ78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip, Robert LaSalle
Feb 18, 2016 -

TruWorth Auto - Carmel, IN responded

Thanks for sharing your experience, CJ! Enjoy your new minivan!

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