TruWorth Auto - Carmel, IN

I wish to share my experience with TruWorth Auto On Monday January 11th at 4:00 pm I started looking for a late model Ford Escape to purchase for my daughter. She has been driving a hand-me-down 1997 On Monday January 11th at 4:00 pm I started looking for a late model Ford Escape to purchase for my daughter. She has been driving a hand-me-down 1997 Ford Taurus that had seen its best days, years ago. I started the search using TrueCar service (I love that service) and three prospects popped up. One car was in Kokomo, IN, one in Columbus, IN, and the third at TruWorth. I started by making an inquiry about the car at TruWorth. A few minutes later I received a phone call from Chris LaRiviere. I told him I was interested in the car and he said he would get it pulled out so I could look at it later that night. I did not expect to be there before they closed but as it turned out I got done sooner than expected as was at the dealership around six. We talked for a few minutes and I decided I wanted to buy the car. They did the financing thing and I got a rate and payment I was comfortable with and made the deal. Then they offered to put the car on the showroom floor and put a big bow on it so I could surprise my daughter the next night. This was totally unnecessary but appreciated and it made my daughters day, night, week when she discovered she was ditching the Taurus for her first grown-up car. The day after we picked up her car the finance manager called me regarding the loan. As it turned out another bank called the next day with a lower loan rate and he wanted to off me the lower rate. The deal was done and TruWorth had no obligation to make such an offer. Of course I took them up on the deal. I will never forget the above and beyond attitude I received from this dealer. The next used car I buy will be with TruWorth. More

A gratifyingly sane car-buying experience Truth be told, I'd probably pay a surcharge to buy a car without having to deal with a hyper-aggressive salesperson who treats the sale as a kind of p Truth be told, I'd probably pay a surcharge to buy a car without having to deal with a hyper-aggressive salesperson who treats the sale as a kind of performance art, scribbling numbers on sheets of paper and wandering off every so often to "talk to his manager" and returning with yet another sheet of paper with yet another number scribbled upon it. But here, you're spared that, and don't have to pay any extra, for anything. The car is set at an imminently reasonable price for its market value and the salesman doesn't feel the need to pressure you, realizing that even if you don't buy it, someone else will and probably pretty soon (the one I came in to look at after seeing it online, for example, was already sold). Instead, Casey showed me a comparable car that was newer and with substantially fewer miles on it that cost just a nominal amount more. He intuited a couple of things about me (if he tires of the car-selling business, he could work as a profiler) and was gracious and made the process easy and as pain-free as something like this could be. More

Fast, convenient, and an honest experience. My experience with TruWorth was set in motion by a cars.com search for an Acura MDX. I found a very nice option at TruWorth and went to test drive it My experience with TruWorth was set in motion by a cars.com search for an Acura MDX. I found a very nice option at TruWorth and went to test drive it. My intention was not 100% to purchase but the no-pressure approach was very much appreciated. Being a sales professional myself, I know what works and what irritates. The approach I was greeted with made my experience a buyer's market and not that of a seller. The entire staff was welcoming and good to talk to. No one pushed and the timeline was convenient enough to literally pop-in and buy a car after work. I was very impressed with the experience in it's entirety. More

Best experience. I purchased this car from out of state. With all my past experiences of buying cars none come close to this. Scott was a great salesman. Always kept i I purchased this car from out of state. With all my past experiences of buying cars none come close to this. Scott was a great salesman. Always kept in contact while working on details over the phone. Chip from finance was great as well. Wasn't pressured in any way and took great care of me. I really appreciate how Scott offered to pick me up from airport but when realized he couldn't make it he paid the taxi ride which wasn't cheap. Great dealership. I would fly here again to purchase another car. More

Fabulous! Our sales rep spent a lot of time with us really trying to find us a car that suited our needs and price range. He was super friendly and took us on v Our sales rep spent a lot of time with us really trying to find us a car that suited our needs and price range. He was super friendly and took us on very informative test drives I have been shopping for cars for almost a week and have been on many test drives and honestly he was the best of the best. Not really trying to screw you with prices or make you feel rushed. He spent almost three hours with us and we really had a great time. When I decide to buy another car in the future I will definitely hope he still works there. More

2012 Dodge Ram First time at TruWorth Auto, Bought a great truck for a great price and had great service from all, I am sure we will buy here again. Thanks First time at TruWorth Auto, Bought a great truck for a great price and had great service from all, I am sure we will buy here again. Thanks More

new car purchased I had the best experience at Truworth today. Robert Lasalle was a great help with a purchase of my new vehicle. I've put 50 miles on it today and it r I had the best experience at Truworth today. Robert Lasalle was a great help with a purchase of my new vehicle. I've put 50 miles on it today and it runs like a champ for a used vehicle with 77,000 miles on it. I am very impressed on how clean the car is both inside and out! We know where we will buy our next car now. Truworth is the place to buy a car with great savings too! More

Sean and Jenn made it great Hands down the best car purchase experience I have experienced. Far more photos to review before driving combined with inspection reoprt makes resea Hands down the best car purchase experience I have experienced. Far more photos to review before driving combined with inspection reoprt makes researxh easy. When they say they are priced to sell quickly it is "spot on". To have an upfront price below KBB takes away the often hated pricing games. We appreciate the value and experience. More

Great buying experience Staff was very helpful and courteous. I enjoyed the no pressure atmosphere and the do what it takes to make you happy attitude. Very pleased and would Staff was very helpful and courteous. I enjoyed the no pressure atmosphere and the do what it takes to make you happy attitude. Very pleased and would buy here again. Thanks TruWorth! More

2nd vehicle from here. Today we bought our second vehicle from TruWorth Auto and the second time was just as good as the first. Casey and Chip were a huge help and it was a Today we bought our second vehicle from TruWorth Auto and the second time was just as good as the first. Casey and Chip were a huge help and it was a great feeling having them remember us from our last purchase. Wish I would've got a little more for my trade-in, but they are very firm on their pricing. Still left feeling very satisfied with my purchase and will likely be back again. Thanks guys! More