
TruWorth Auto - Carmel, IN
Indianapolis, IN
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3,265 Reviews of TruWorth Auto - Carmel, IN
1st & Best Car Purchase Experience! Arrived at the dealership the next day after looking at the car on Carfax. Walked out the same day with the car. Michael was friendly, efficient, and Arrived at the dealership the next day after looking at the car on Carfax. Walked out the same day with the car. Michael was friendly, efficient, and professional throughout the transaction. Nick found a loan I was able to work with, all while Michael continued to explain the details of the car and compare competitive prices. Nick was also kind enough to refer me to a place to get custom work done on the car. This being my first car purchasing experience, I must say TruWorth Auto went above and beyond my expectations. Thank you all! More
Excellent customer service! We are really happy with our purchase. Mike, Chip and everyone else at the dealer were extremely nice to us and kindly answered all of our questions. We are really happy with our purchase. Mike, Chip and everyone else at the dealer were extremely nice to us and kindly answered all of our questions. We will most likely come back to TruWorth Auto if we need another car! More
Truly Worth I must thank everyone at TruWorth Auto & Big Mike especially for making the buying process really simple and truly worth. You can count on them. I must thank everyone at TruWorth Auto & Big Mike especially for making the buying process really simple and truly worth. You can count on them. More
Best car purchase experience ever! Steven asked all the right questions as I explained the type of car I hoped to find. He was friendly, kind, efficient and professional throughout the Steven asked all the right questions as I explained the type of car I hoped to find. He was friendly, kind, efficient and professional throughout the transaction, which took less than an hour from start to finish. He matched me with the perfect car at a great price! I'll be sending many referrals his way. More
Trade In Vehicle I was in the market to sell my car after many good years. I first went to Car Max but found a better offer at TruWorth Auto. I also worked with Stev I was in the market to sell my car after many good years. I first went to Car Max but found a better offer at TruWorth Auto. I also worked with Steven who was a complete professional, streamlined the process and was great to work with overall. I would certainly start with them the next time I were to buy or trade a vehicle. More
Extremely easy and hassle-free Steven was awesome to deal with when I took my car in for an offer. Very personable and the exact opposite of every "car salesman" I have ever dealt w Steven was awesome to deal with when I took my car in for an offer. Very personable and the exact opposite of every "car salesman" I have ever dealt with. Quick and easy and FAST quote. Their quote was over 10% higher than Carmax's quote was. I was extremely satisfied and would recommend this to anyone looking to sell their car outright. Ask for Steven!!!! More
Easy Sales Process that Can't handle exceptions We were looking for a good deal on a Wrangler and found a nice one that was priced well. We traded in my truck and was happy with the transaction. It We were looking for a good deal on a Wrangler and found a nice one that was priced well. We traded in my truck and was happy with the transaction. It took about 2 hours and was easy, clear and open. The problem came in when we had some "We Owe" paperwork. The service department has completely failed its part of the "We Owe" and seems to be completely clueless. First, the Wrangler we bought was missing 4 lug nuts (the previous owner had locking lug nuts and took them off. Steven wrote up the we owe 4 lug nuts. Then it was stated it would have two keys in the add. Add that to the we owe. I have tried 2 times now to stop by service to get the lug nuts and keys and they have failed to deliver. They have resorted to saying "We will mail it to you." It has been over 15 days and we still do not have what TruWorth owes as part of the sale process. Missing lug nuts is a safety concern and it would be nice to get this resolved. More
The Only Way to Sell your Car Dropped in on a whim and sold my car in an hour! Steven was the ultimate professional and there was no pressure, just a great offer. And the shares Dropped in on a whim and sold my car in an hour! Steven was the ultimate professional and there was no pressure, just a great offer. And the shares program makes it even better. We had a private offer buyer but TruWorth offered us more, plus the potential to split their profit. Couldn't be happier even if we never see another dime. More
I never thought buying a used car could be pleasant! Steven was very generous with his time in speaking with me on the phone and through texts to make sure that my travel across half a state wouldn't be Steven was very generous with his time in speaking with me on the phone and through texts to make sure that my travel across half a state wouldn't be a waste. When I arrived, he was very supportive and informed, and brought no pressure to bear as I made my decision. This was easily the most pleasant experience I've ever had buying a car in my life! I wish all dealers worked this way. Steven went above and beyond when I found I had left some priceless CDs in the dash of the old car and arranged to ship them to me. The loan fellow made the whole thing possible when my bank screwed me over on a preapproved loan. The service fellow patiently explained carbon treatments for my new engine. Everyone was GENUINELY friendly, not the pasted-on fake smiles I've been staring into for years wheyn buying a used car, something generally comparable to having a root canal and toenails yanked out simultaneously! Kudos to all! More
Painless and Easy I went to the Dealership, and found a Toyota 4 Runner. Walked out that day with it and she even washed it for me on her own. One of the best experienc I went to the Dealership, and found a Toyota 4 Runner. Walked out that day with it and she even washed it for me on her own. One of the best experiences I have ever had with a dealer in my years of buying cars. More