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Truck City Ford - Service Center

Buda, TX

4.8
1,707 Reviews

1,707 Reviews of Truck City Ford - Service Center

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October 10, 2022

Great service staff was awesome made me feel at home and were quick and professional!! More

by A120533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Palacios
October 07, 2022

Very pleasant staff to work with whenever I come in for service. They update regularly and let me know when my truck is ready. More

by DAM12985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

Excellent approach at helping you get a Ford truck or car and superb Service Department More

by ALEX.GOUMAKOSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Truck City Ford responded

Alex, thanks for the positive feedback for Truck City ford. The site works hard to make everything the best for the customer, and will work hard to get you in the right vehicle in the right deal. We appreciate your business, and thanks for the 5 star rating.

October 05, 2022

Brought in our F550 for service. They couldn't find a problem, most likely because it needs a load to cause the issue. Didn't charge us for checking it. Will be back with a load n More

by 83099
Recommend Dealer
Yes
Employees Worked With
Scott Jordan
Oct 06, 2022 -

Truck City Ford responded

83099, thanks for choosing us for your service dealer, and sorry we could not duplicate the problem. We are glad to not charge you for that trip, and look forward to the next time you bring in your truck with a load. Thanks for your loyalty and business, and we will see you soon.

October 04, 2022

It as pleasant visit the staff was really great and the building was nice and clean the Restroom was really nice More

by PAMPROFFITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
Oct 05, 2022 -

Truck City Ford responded

Pam, we appreciate your visit to our Truck City Service group, and thanks for your loyalty. We pride ourselves on having an area that customers feel secure, is clean, and there are no concerns or issues. We appreciate your business, and look forward to your next visit.

October 04, 2022

There was a miscommunication about my maintenance on my old change I was charged for it am I when I bought the truck There was a miscommunication I still would have to pay for the service at $74 it was alr More

by CORTEZV62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Khan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
October 04, 2022

Went for oil change was in and out. Always good service at ford Buda texas More

by ARTUROORTEGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Truck City Ford responded

Truck City always delivers top notch service to all their customers, and we appreciate your loyalty and review. Thanks for the five star review.

October 03, 2022

Fast, efficient. They always tell you the cost up front. That is very helpful to me. More

by DUANEPECK2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Hospitality, efficiency done right. I need a new battery for my Ford Fusion Hybrid.I received Excellent Service throughout the repair afterwards my Ford sparkled again! Thank you again More

by STRU68
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Jordan
October 03, 2022

Probably one of the best service departments in The Austin area always tell my friends More

by magicman58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Truck City Ford responded

magicman58, we appreciate your loyalty and the time to write us a review on your recent Truck City service experience. Their service team is top notch with keeping customers informed, not wasting any time, and delivering a positive experience. Thanks for the five star rating.

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