
Tubbs Brothers, Inc.
Sandusky, MI
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Quick and Fair! Todd and the dealership were amazing to work with. Super quick and friendly service and worked extra hard to create the deal I needed. They even del Todd and the dealership were amazing to work with. Super quick and friendly service and worked extra hard to create the deal I needed. They even delivered, for free, my vehicle to me which was over 2 hours each way. Highly recommend! More
Terrible experience dealer just gives you the run around Contacted dealer to look at a recent arrival vehicle. Was told the earliest I could look at the truck was Thursday because it had to be cleaned and in Contacted dealer to look at a recent arrival vehicle. Was told the earliest I could look at the truck was Thursday because it had to be cleaned and inspected. Got a message from the dealer the someone was looking at the truck on Wednesday. I asked how that was possible because I was assured it wouldn't be ready to look at until Thursday. Don't waste your time with these guys. More
Ford Explorer XLT 4WD Specialist In 2016 we bought a 2014 Ford Edge from Shawn Mauldin. Recently, I was looking for a used Ford Explorer. I researched on line the different dealersh In 2016 we bought a 2014 Ford Edge from Shawn Mauldin. Recently, I was looking for a used Ford Explorer. I researched on line the different dealerships in the area and found Tubbs Brothers had two. I called Shawn because he did such a good job on our first car with him. Shawn setup a test drive. We traded our older 2013 Ford Edge for a 2018 Ford Explorer. Shawn is a great guy. Very friendly. Very helpful and answered our questions. He got things done. We had the service department put in a remote start as part of the deal. Shawn arranged for a courtesy car while the remote was put in. Shawn went the full extension of the sale. I would recommend you ask for Shawn. Glenn Olds Applegate More
Professional and Friendly The staff is very friendly and professional. Bobby Gream our sales person was able to get the exact vehicle we wanted for a really good price. This de The staff is very friendly and professional. Bobby Gream our sales person was able to get the exact vehicle we wanted for a really good price. This dealership listened to me while another bigger dealership kept sending me deals for vehicles that I was not interested in (and way overpriced). Thank you Bobby and Amanda for a really awesome experience. More
Best Salesman I've ever met! Todd is the best Salesman I've ever met! He's very caring an has gone 100% out of his way for me! I will def be spreading the word about how respectfu Todd is the best Salesman I've ever met! He's very caring an has gone 100% out of his way for me! I will def be spreading the word about how respectful and caring he is! If you end up in the used dept at Tubbs Brothers def ask for Todd Spillane!! More
Wouldn't purchase a vehicle anywhere else! I bought a 2013 Ford F-150 from Tubbs before moving to North Dakota to begin my travel nursing experience and Mike couldn't say one negative thing abo I bought a 2013 Ford F-150 from Tubbs before moving to North Dakota to begin my travel nursing experience and Mike couldn't say one negative thing about the warranty I had purchased. Long story short, I had no problems with my truck until I got to Connecticut where my 4WD went out in a parking lot. I took my vehicle to the nearest Ford Company in Connecticut to get fixed and ended up having problems with my warranty covering it. I contacted Tubbs Brothers as soon as I got the news and spoke to Mike Donbrosky, who was incredible! He spoke to the warranty company multiple times, confused as to why the warranty package I bought wouldn't cover the fix as it includes so much. Mike was generous enough to speak to his colleagues and Tubbs Brothers ended up covering the fix for my pick up for me, given the circumstances, no questions asked! My wife is going to need a vehicle very soon and Tubbs Brothers will be the dealership of choice with that kind of customer service! Simply amazing! Thank you for everything! Fun fact, my grandpa purchased a brand new 2001 Dodge Ram pick up from here also in the past and had an amazing experience as well! I cannot thank this dealership and Mike enough! More
I Purchased 3 cars from them in the span of one week! If you want an easy, no pressure car buying experience, then go to this dealership. Bobby Gream was outstanding from beginning to end. He was extreme If you want an easy, no pressure car buying experience, then go to this dealership. Bobby Gream was outstanding from beginning to end. He was extremely helpful, knowledgeable, prompt and courteous in all communications. They are truly an honest dealership interested in customer service before, during and after the sale. I purchased 3 vehicles from them this month in the span of one week, and I couldn't be happier with the entire process from service to price. This dealership is 90 minutes away from my home and I chose them over several other dealerships that were much closer. I am so happy that I did. Their prices were great, and they offered better incentives and interest rates than any other dealerships that I dealt with. Bobby Gream is an honest, down to earth person that is interested in helping make customers happy and satisfied. Amanda was equally outstanding in the finance and paperwork aspect of the purchases. They made all the paperwork easy and all pricing was transparent from beginning to end. They even delivered my vehicle to me (90 minutes away), for free with no hassle! I will definitely be giving them more business in the future. It is refreshing to find and honest dealership and an honest group of individuals in the car buying experience. Thanks again, Tubbs Brothers!!! More
Awful customer service I had an appointment to have our truck serviced for recalls.when i first cam in the lady at the counter coukdnt find our appointment.i asked if thwy w I had an appointment to have our truck serviced for recalls.when i first cam in the lady at the counter coukdnt find our appointment.i asked if thwy would be abke to look and see why the check engine light was on while they already had it here,she said yes.after about 10 minutes she said we were all set and asked me to sign a paper i did so.after waiting the 2 hours for the work to be done, she comes to tell me the truck is almost ready and what was causing the light ti be on.she then mentions i owe 120.00 for them looking at the check engine light.In my opinion,this is completly unaccaptable! A customer shoukd be made aware of any charges associated with something like that.i would have never agreed to pay that much for someone just to look at especially when they akready were doing work on it for recalls.i did speak to a manager and she did knock down the price but i will not ever be using this service place again and would not suggest it to anyone.one person can ruun a whole experience! When we baught the truck a few moths back the sales department was absolutley wonderful and i knew i would be a repeat customer pretty sad someone ruined a great experience because of horrible customer service. More
Over and above any dealer I've ever worked with!!! Anyone looking for a car should ask for Bobby at Tubbs!! Even before I went there They showed respect in only texting me Questions. My odd work hours Anyone looking for a car should ask for Bobby at Tubbs!! Even before I went there They showed respect in only texting me Questions. My odd work hours leave me unable to answer my cell phone but texting I can do. Bobby Gream was patient and easy to deal with. I had to miss my first apt and then showed up with no apt the next day. He answered all my questions and even tho I had to be ever sales guy's nightmare he stayed strong and found the perfect car for me and at a price I could afford. The sales manager even came out to shake my hand!! By far the friendliest place ever!! The Money man Michael D. Found a payment I liked and gave me awesome advice on payment. I left there with a full tank of gas in my new dream car!!! More
Bobby was GREAT My lease was coming up and I was nervous about getting a new vehicle. Bobby contacted me and was able to set me up with a great deal and made the whol My lease was coming up and I was nervous about getting a new vehicle. Bobby contacted me and was able to set me up with a great deal and made the whole situation painless and included delivery to my home. If you were looking for a sales rep who is honest and reliable I highly recommend Bobby. More