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2,267 Reviews of Tucson Subaru - Service Center
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April 25, 2018
Service as expected Brought my new (6 months) Forester in for its first service. Happy to be able to make a last-minute appointment. With my previous Forester I always sc Brought my new (6 months) Forester in for its first service. Happy to be able to make a last-minute appointment. With my previous Forester I always scheduled for early in the morning, but had to come in at 3:30 for this one, so I was a little concerned that they might be behind and my wait might be longer than normal. That wasn't the case at all. Chris Fisher provided me with a reasonable time for the work, and it was completed a few minutes early. Totally satisfied! More
by A Satisfied Customer
Employees Worked With
Chris Fisher
April 24, 2018
Love Encore delivery Darla was very helpful in familiarizing me with the tech features of my new car. Her extensive background in technology education is most evident. She Darla was very helpful in familiarizing me with the tech features of my new car. Her extensive background in technology education is most evident. She directed me how to manage all the controls and settings and talked me through it. This was the best way for me to learn. But due to my aging brain I may have to schedule another session with Darla in the future. More
by Marge
Employees Worked With
Other Employees :
Receptionist with dark hair was excellent despite being swamped with work.
April 20, 2018
Exceptional Service! Service was Wonderful! I liked that I was given a loaner vehicle. Chris Fisher was very professional. Thank -you Subaru! I Love my Forester Subaru! Service was Wonderful! I liked that I was given a loaner vehicle. Chris Fisher was very professional. Thank -you Subaru! I Love my Forester Subaru! More
by luna
Employees Worked With
Chris Fisher
April 17, 2018
Love-Encore Delivery The Love-Encore Delivery is a great program. Darla helped me with all the tech questions I had. She demonstrated how to use the safety/entertainment The Love-Encore Delivery is a great program. Darla helped me with all the tech questions I had. She demonstrated how to use the safety/entertainment apps and devices and also explained the options and different ways I can access the technology. I especially appreciated her patience. I felt very comfortable asking her questions especially since I’m not real tech savvy. Having an expert hired to specifically help customers with the new technology is a real asset to your dealership. More
by MysteryReader
Employees Worked With
April 15, 2018
service fantastic service. We were met immediately. Oil change completed in approx. 30 minutes. Car was available when promised. car wash coupon only adds fantastic service. We were met immediately. Oil change completed in approx. 30 minutes. Car was available when promised. car wash coupon only adds to very satisfactory experience. More
by dan
Employees Worked With
Chris Fisher
April 15, 2018
Mr. Dan Ford has been excellent in the Service Department !. I have owned 2 Subaru's , 1995 and 2007. Mr. Ford has taken care of all my questions and service. He has always taken the time to explained what was I have owned 2 Subaru's , 1995 and 2007. Mr. Ford has taken care of all my questions and service. He has always taken the time to explained what was being done to my car. He keeps me updated on getting the parts and when my car will be ready. His experience in service dept. has given him the skills to succeed at your dealership. Very friendly! More
by R&BWalter1113
Employees Worked With
April 11, 2018
Excellent Patient and helpful service!! I am very grateful. I will return for routine service and any other problems I may have in the future. Thank You. Patient and helpful service!! I am very grateful. I will return for routine service and any other problems I may have in the future. Thank You. More
by Klk
Employees Worked With
Chris Fisher
April 10, 2018
Navigation System Problem We were on a trip to AZ and had major issues with our navigation system as it had stopped working. We stopped by the Tucson Subaru Dealership and the We were on a trip to AZ and had major issues with our navigation system as it had stopped working. We stopped by the Tucson Subaru Dealership and they got us right in. Christopher Fisher told us there was an update to the navigation system and it would take approximately 90 minutes to update it. We have a 2016 Subaru Outback Limited that is still under warranty. They did the update and were very nice and professional. More
by dnp53
Employees Worked With
Chris Fisher
April 09, 2018
Service car maintenance Over filled oil, wasn't taken seriously until i went in and even then i had to convince them to check it. It was overfilled 2-3 quartz. Had called pr Over filled oil, wasn't taken seriously until i went in and even then i had to convince them to check it. It was overfilled 2-3 quartz. Had called prior but they had no record of me calling in, was promised a call back before I took my car in and I never got one. I had been taking my subaru there for almost a year and a half for maintenance. Sorry not again not after me getting under my car seeing the oil filter dented and clips missing from my oil pan cover. Called to see what they could do and then never got it resolved. Dan was a cool guy kind of helped me out but i would never go back this review is more of the dealership and the hassle i dealt with running around. More
by i2090stim
Employees Worked With
April 08, 2018
Helpful I stopped in on Saturday morning needing an oil before heading 1500 miles home. Service adviser Jesse Freidman indicated that no appointments were ava I stopped in on Saturday morning needing an oil before heading 1500 miles home. Service adviser Jesse Freidman indicated that no appointments were available later in the week but said he could accommodate me right away. I was happy that I could return without worrying about the car. More
by Alfa74
Employees Worked With
