2,266 Reviews of Tucson Subaru - Service Center
Love Encore Delivery I am totally pleased with the service that I received today. Darla Muckley provided exceptional service and answered any questions I had concerning m I am totally pleased with the service that I received today. Darla Muckley provided exceptional service and answered any questions I had concerning my vehicle. She also provided information to me about my vehicle which I didn’t know. More
"Love Encore Delivery" aka "Getting to Know Your Car" We are so impressed with Tucson Subaru. Great service from beginning to end, and beyond! Darla Muckley was excellent helping us learn about the car. We are so impressed with Tucson Subaru. Great service from beginning to end, and beyond! Darla Muckley was excellent helping us learn about the car. More
Helpful vehicle feature review I met with Darla Muckley to review the many features on our newly purchased Forrester. The Forrester is loaded with all kinds of helpful features on e I met with Darla Muckley to review the many features on our newly purchased Forrester. The Forrester is loaded with all kinds of helpful features on everything from driving assistance to the audio system to tracking vehicle and driver performance and many more. Learning to operate all with facility takes a while, but the Subaru team is great and proactive at getting drivers up to speed as it were. Darla contacted me and offered to meet to go over things and answer any questions I had. Our sales agent, Kevin MacDougall, was very helpful in this regard but it was nice to also have Darla give a most helpful refresher course. More
Love-Encore Delivery Darla was very helpful! Extremely willing to answer questions & encouraged following up with any concerns that may arise regarding the vehicle. She Darla was very helpful! Extremely willing to answer questions & encouraged following up with any concerns that may arise regarding the vehicle. She was also polite & friendly. More
Speedy,efficient service in times of stress After damage to the door of my 2017 Outback, Scott Buford, parts advisor, helped me and my son-in-law order a new door and parts. He followed through After damage to the door of my 2017 Outback, Scott Buford, parts advisor, helped me and my son-in-law order a new door and parts. He followed through with the order immediately and we got the parts in record time! This was greatly appreciated as I am an older woman and am easily stressed by difficult situations. So thanks to Scott and Subaru for such kind and efficient service! More
Dans Da Bomb & Terry is terrific After coming in I was immediately greeted by two wonderful men, Terry and Dan. They were full of excitement and were able to answer all of my question After coming in I was immediately greeted by two wonderful men, Terry and Dan. They were full of excitement and were able to answer all of my questions about my vehicle! The service was fast and easy and I was out of there in a heart beat! Thanks for the great service! More
Recent Service As always, when needing service for our beloved XV Crosstrek Tucson Subaru rocks it. We always contact our sales person Trent who is always attentive As always, when needing service for our beloved XV Crosstrek Tucson Subaru rocks it. We always contact our sales person Trent who is always attentive and helpful to make sure things go just as they should. We explored our options for an upgrade at that time as well. He always spends any amount of time I need to get a clear picture. We are also always greeted by our finance manager who checks in with us! More
Broken switch The brake light switch on our 2015 Forester XT recently went bad, and unfortunately our vehicle is out of its warranty period. I asked trent if he cou The brake light switch on our 2015 Forester XT recently went bad, and unfortunately our vehicle is out of its warranty period. I asked trent if he could price one out and to check availability for us. After giving us the price and letting us know that it was in stock, he let us know that he would have it ready at the parts department. What he didn't tell us is that he actually paid for the part out of pocket. We've never had a sale person do what Trent has done for me and my family, he went above and beyond, he's definately our go to sales guy. More
One of the best I also wanted to write in and mention that Trent has always followed up with all my questions and has been extremely helpful on assisting with getting I also wanted to write in and mention that Trent has always followed up with all my questions and has been extremely helpful on assisting with getting our vehicles serviced. Everytime I have been in Tucson Subaru Trent always has multiple people waiting for him and he is usually helping 2 people at the same time. I don't know how he does it but I can definitely understand how he is rated #1 in the country. Keep up the great work Trent More
Best in service....Jason Mumma I have just recently purchased my second vehicle this year from Tucson Subaru and was in for routine service. Jason Mumma went out of his way once aga I have just recently purchased my second vehicle this year from Tucson Subaru and was in for routine service. Jason Mumma went out of his way once again to make sure I was accommodated. His professionalism and understanding are some of the key reasons I have led multiple friends to buy and service at this dealership. Thanks again Jason! -Vince Castro More