2,276 Reviews of Tucson Subaru - Service Center
Great greeting when arriving. Excellent communication and answers to my questions. Great attitude and service. Time of waiting as expected and better. Overall great experience! Excellent communication and answers to my questions. Great attitude and service. Time of waiting as expected and better. Overall great experience! More
I find it hard to go to dealerships for maintenance or repair, however I feel confident leaving Subaru knowing my wrx is in good shape. repair, however I feel confident leaving Subaru knowing my wrx is in good shape. More
Darla did a wonderful job explaining all the functions of the Subaru and answered all the questions that I had. There are so many features that I wasn’t aware of, now I can take full advantage of everything the Subaru and answered all the questions that I had. There are so many features that I wasn’t aware of, now I can take full advantage of everything that this car has offer. Thanks Darla! More
Love my Subaru and everyone at the dealership! I have had nothing but a positive experience! I have had nothing but a positive experience! More
Darla was very helpful in reducing our confusion regarding all the options for managing our new Outback. Her teaching style is friendly and thorough. regarding all the options for managing our new Outback. Her teaching style is friendly and thorough. More
We met with Darla for a follow-up appointment on our new car. Darla is very knowledgeable about how everything functions, and we learned a lot from her today. Darla said she would be available for any addit car. Darla is very knowledgeable about how everything functions, and we learned a lot from her today. Darla said she would be available for any additional visits if we need more help. We have had wonderful customer service at this dealership and will definitely recommend to family and friends. More
Darla took time with me using technology to answer my questions. And I'm so happy and confident that she will continue to give me the assistance I need! questions. And I'm so happy and confident that she will continue to give me the assistance I need! More
Their customer service is friendly, helpful and professional. The care they take prior to your appointment is outstanding. I was all set up with a loaner car before ever going in for my service. professional. The care they take prior to your appointment is outstanding. I was all set up with a loaner car before ever going in for my service. More
I filed a complaint with Tucson Subaru and Subaru about the terms of my extended warranty coverage for my car's battery. I was essentially "forced" into buying a new battery. I wrote to complain about this the terms of my extended warranty coverage for my car's battery. I was essentially "forced" into buying a new battery. I wrote to complain about this and Artie contacted me almost immediately and offered to refund the battery cost and settle the issue with Subaru itself. He was prompt, curteous and forthright. I appreciate his honesty and promptness. More
Chris is a great service rep for Subaru. He is friendly, knowledgeable and kept us well informed about our car’s issue. Especially reassuring as we are far from home and this is not our usua He is friendly, knowledgeable and kept us well informed about our car’s issue. Especially reassuring as we are far from home and this is not our usual Subaru dealership. We would highly recommend Chris and Tucson Subaru to anyone. More