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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,276 Reviews

2,276 Reviews of Tucson Subaru - Service Center

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January 25, 2023

Great greeting when arriving. Excellent communication and answers to my questions. Great attitude and service. Time of waiting as expected and better. Overall great experience! More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

January 24, 2023

I find it hard to go to dealerships for maintenance or repair, however I feel confident leaving Subaru knowing my wrx is in good shape. More

by Philip.brigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

January 23, 2023

Darla did a wonderful job explaining all the functions of the Subaru and answered all the questions that I had. There are so many features that I wasn’t aware of, now I can take full advantage of everything More

by Joleenduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Tucson Subaru responded

You are so welcome, Thank you so much for the nice review, I appreciate you. Darla

January 21, 2023

Love my Subaru and everyone at the dealership! I have had nothing but a positive experience! More

by Leencolaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars to the young man who gave me the loaner. I did not get his name.
Jan 21, 2023 -

Tucson Subaru responded

Thank you for your wonderful review, we appreciate it. Darla

Jan 23, 2023 -

Tucson Subaru responded

so pleased you are happy with your Subaru !!!

January 19, 2023

Darla was very helpful in reducing our confusion regarding all the options for managing our new Outback. Her teaching style is friendly and thorough. More

by kenvoak
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Buford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Habib
Jan 19, 2023 -

Tucson Subaru responded

Thank you Ken! ~Jennifer

Jan 19, 2023 -

Tucson Subaru responded

Thank you for the kind d review. Darla

Jan 20, 2023 -

Tucson Subaru responded

Enjoy your vehicle and reach out if you have questions, Debbie

January 19, 2023

We met with Darla for a follow-up appointment on our new car. Darla is very knowledgeable about how everything functions, and we learned a lot from her today. Darla said she would be available for any addit More

by Aleka
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Tucson Subaru responded

Thank you for taking the time to write this heartfelt review, I really appreciate it so much! Darla

January 17, 2023

Darla took time with me using technology to answer my questions. And I'm so happy and confident that she will continue to give me the assistance I need! More

by Nicole Smith
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Tucson Subaru responded

Thank you so much for your kind review, I am here if you need me. Darla

January 17, 2023

Their customer service is friendly, helpful and professional. The care they take prior to your appointment is outstanding. I was all set up with a loaner car before ever going in for my service. More

by m-tdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyleen Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi Acosta
Mar 06, 2023 -

Tucson Subaru responded

Thank you so much for the wonderful review. It a pleasure to us to take great care of all our guests.

January 17, 2023

I filed a complaint with Tucson Subaru and Subaru about the terms of my extended warranty coverage for my car's battery. I was essentially "forced" into buying a new battery. I wrote to complain about this More

by slgoldingus
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Tucson Subaru responded

Honesty is key, Always here to help. Thank you for taking the time to leave this good feedback! -Artie

January 17, 2023

Chris is a great service rep for Subaru. He is friendly, knowledgeable and kept us well informed about our car’s issue. Especially reassuring as we are far from home and this is not our usua More

by Wisconsin Subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

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