Back

Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

Sort by
April 10, 2021

Love my Subaru Outback Touring. Its my 4th Subaru and this Outback compared to my 90s Outback is much more comfortable & luxurious. Tucson Subaru and Chris Smith were recommended by my Aunt and Uncle. More

by cclark62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Tucson Subaru responded

It was great meeting you! Please let us know if you need anything in the future! ~Jennifer

April 09, 2021

Great customer service! Friendly, professional and timely! I went in for routine service and used their express service as I didn’t have an appointment. They got me in and out within the estimated tim More

by Lesley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Tucson Subaru responded

THANK YOU SO MUCH! I am so glad you had an extraordinary experience here at Tucson Subaru! Hope to see you next time! - Brittney

April 08, 2021

From a service representative point of view on my last visit, Monica was terrific. However, there is a lot of waiting around that goes on with this dealer.... I had to wait 4 hours to buy the car.... I More

by jdimarco111
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Estrada. I could not click on the stars (seems frozen) above but she gets 5 stars
Apr 08, 2021 -

Tucson Subaru responded

Thank you so much for your review. Thanks. Monica

April 08, 2021

Jesse Friedman took care of me and my Forester today. He was very courteous and kept me in the loop as to the status. He made sure my wait time was absolute minimum. More

by CPTKellyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Apr 08, 2021 -

Tucson Subaru responded

Thank you for taking the time to let us know how your experience went. We will always be here for your service needs. Jesse Friedman

April 08, 2021

My first visit for service was a pleasant one. Brittney was friendly and very efficient. I had questions about my Forester's features and performance that were answered to my satisfaction. More

by johnfreyer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I hope to be able to work with you next time! - Brittney

April 07, 2021

Service was explained well, before and after. Service was prompt It was a pleasurable morning. Brittany did an excellent job with checkin and checkout. I will definitely do service with you again and ha More

by goscoot02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I am so glad you had an extraordinary experience with us! And I hope to work with you next time. Thank you! - Brittney

April 07, 2021

Great service and understanding of the product! Would recommend to others. Outstanding demonstration and test drive. Customer care of my wife during the purchase process was great. More

by mikeecurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio
Apr 07, 2021 -

Tucson Subaru responded

Thank you for the wonderful review, we appreciate it. Darla

Apr 07, 2021 -

Tucson Subaru responded

Thank you !!! Louie A

Apr 09, 2021 -

Tucson Subaru responded

Thank you so much! Congrats on your new Subaru! -Sean

April 07, 2021

This is our 3rd Subaru we have purchased from Tucson Subaru, and Darla has done an outstanding job explaining the features on every single one. More

by seahawk31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Tucson Subaru responded

Thank you so much for your review, I appreciate it. Always here if you have questions. Darla

April 07, 2021

Did a very good job explaining all the features.Happy we did this would have taken forever to learn to use .Darla was great and took her time making sure we knew how to use. More

by tomc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Tucson Subaru responded

I appreciate your nice review, always here if you need me. Thank you. Darla

April 06, 2021

Super clean facility. Professional "no pressure" environment. Friendly, knowledgeable, and honest staff who want to help you find the right vehicle for you. Sales and service departments are both g More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Apr 07, 2021 -

Tucson Subaru responded

Thank so much, appreciate you. Monica Estrada

...
86
...