Tulsa Hyundai - Service Center

The individuals working on my vehicle were very kind and professional, as well as the staff at the desk. However, the woman answering the phone calls didn’t seem to relay the information I gave her very eff professional, as well as the staff at the desk. However, the woman answering the phone calls didn’t seem to relay the information I gave her very efficiently, and the ‘supervisor’ (I believe is who he said he was) seemed to not want to talk to me at all in the slightest whenever he called me. I am by no means special but I think you could at least pretend to not be annoyed for a 30 second phone call with somebody using your services at your business. More

They are Organized, waiting room was clean, service staff was friendly in mechanics seem to be competent. Only bad thing I can say is that their prices are high, which seems to be true of all dealerships. was friendly in mechanics seem to be competent. Only bad thing I can say is that their prices are high, which seems to be true of all dealerships. More

Friendly greeting, they verified why was bringing car in and anything else needed. Kept up to date with text and notified when done. Like the no pressure to buy services when recommended. and anything else needed. Kept up to date with text and notified when done. Like the no pressure to buy services when recommended. More

Most inept and incompetent service department ever assembled. Rude xxxxxxxx that do not deserve to service the general public. Do not do business at this location. assembled. Rude xxxxxxxx that do not deserve to service the general public. Do not do business at this location. More

No communication, deleted call logs. This place is a scam. Not sending or discussing a different pricing quote after an original quote was already talked about… this place is definitely This place is a scam. Not sending or discussing a different pricing quote after an original quote was already talked about… this place is definitely doing some illegal things. Do not go here. More

They made our experience worth every second spent there, they are hard working and truthful. they are hard working and truthful. More

Bad service. Bad salesman. No call backs. Vehicle damage. Predatory sales on repairs. Thats why i sold my vehicle Bad salesman. No call backs. Vehicle damage. Predatory sales on repairs. Thats why i sold my vehicle More

I came in for a class action lawsuit WITH a case number and they tried to charge me for the work that is COVERED through the case number. I spoke to the manager, Frank and he said that even though corporat and they tried to charge me for the work that is COVERED through the case number. I spoke to the manager, Frank and he said that even though corporate Hyundai told me it’s covered, that it was “just a call center” so I’d have to pay. Took it to Regional Hyundai and all the work it needs is covered thru the case number after all. More

They said we need a new battery, at $420. We had the battery checked at Robertsons, and they said the battery was perfectly good. This makes me pause when other recommendations are made...is We had the battery checked at Robertsons, and they said the battery was perfectly good. This makes me pause when other recommendations are made...is this thing really needed? More

Regular maintenance items are taken care of fairly quickly. However if it goes beyond that they are slow. Communication about status on your vehicle is also lacking. quickly. However if it goes beyond that they are slow. Communication about status on your vehicle is also lacking. More