1,851 Reviews of Tulsa Hyundai - Service Center
We will return for our next required service on our 2025 Santa Fe XRT, purchased in September’24 Santa Fe XRT, purchased in September’24 More
Team did a great job. Everything was ready as promised. Hannah was very pleasant to be with. Everything was ready as promised. Hannah was very pleasant to be with. More
I received excellent service and the work was completed quickly, even without an appointment. After this experience, I no longer dread taking my car in for maintenance! quickly, even without an appointment. After this experience, I no longer dread taking my car in for maintenance! More
Steven did great job by explaining the issue and tackle it. I appreciate that and it. I appreciate that and More
I brought my car to this dealership because my previous dealership unplugged stuff during an oil change that did not need to be unplugged. After scheduling my appointment, I showed up to the service center dealership unplugged stuff during an oil change that did not need to be unplugged. After scheduling my appointment, I showed up to the service center & waited in line for service. 3 people took my mileage and acted like they were checking me in before my service center rep was actually assisting me! He asked what I was in for, then proceeded to tell me I needed new tires and made a bunch of other recommendations. After declining each of them, I asked if he could have a mechanic take a look at my drivers side rear window to see if we could get that repaired. He said yes, took my keys and off I went. A couple of hours later the service was done, so I showed up to pick my vehicle up & waited approx 20 minutes to pick up my car...I asked if he had a chance to check out the window not rolling down & he said “ahhhh sorry, I’ll get you next time.” We left the parking lot, got on the turnpike & noticed I had a check engine light on the dash. We returned to the dealership where they took it back in for service. waited about 30 minutes for them to figure out they had unplugged a sensor while doing my multi point inspection..which was the main reason I switched to this dealership in the first place. Other than that, the car seems to be running okay. Just wish everything we agreed upon was done. More
This dealership is incredibly professional and helpful. Every employee I interacted with was friendly, knowledgeable, and went out of their way to assist. Every employee I interacted with was friendly, knowledgeable, and went out of their way to assist. More
Kasey was great! She really eased my concerns with my car and ensured I had transportation to and from work. She really eased my concerns with my car and ensured I had transportation to and from work. More
The dealership is lovely- when we arrived they could not find our paperwork- it was a normal misplaced papers even - the person was concert but young and distracted - he found the papers after some searchin find our paperwork- it was a normal misplaced papers even - the person was concert but young and distracted - he found the papers after some searching but I was surprised that it took more than one person to recognize we needed help until. a WOMAN took charge and started the ball rolling - not sure men are up to the task - they found our papers and a tepid apology was delivered - Women were in charge - men seemed lacking Richard Phillips More
I took my car in on July 2 because the fuel door was stuck. Unfortunately, it worked when I got there so they wouldn’t fix it because they couldn’t replicate the problem even though I told them that the stuck. Unfortunately, it worked when I got there so they wouldn’t fix it because they couldn’t replicate the problem even though I told them that the Internet showed this was a problem that Hyundai knew about about. The next week it stuck again and I had to go back. I live in Pryor so it’s almost an hour drive for me to go into Tulsa. Hannah was very helpful and assured that the fuel door was fixed and ready so that I could get back to Pryor in time for an appointment. She’s a great customer service rep. I don’t understand why Hyundai hasn’t done a recall for this problem. More