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Turner Kia

Harrisburg, PA

4.8
290 Reviews

4201 Chambers Hill Road

Harrisburg, PA

17111

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290 Reviews of Turner Kia

October 13, 2023

Turner kia is very friendly and good with their service, plan to revisit soon For more service. More

by whitedeb5454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Oct 13, 2023 -

Turner Kia responded

Your feedback is much appreciated! Thank you for supporting Turner Kia.

September 24, 2023

I w@s so happy with the buying experience with the new forte we purchased for my younger daughter that we bought a used low mileage Mazda for my older daughter. The deal was fair and there were a few item More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Sep 25, 2023 -

Turner Kia responded

Pat, we're delighted to know that you and your daughters had such a positive experience with Mike and the rest of our team at Turner Kia! We strive for excellent customer service in both sales and maintenance. Thanks so much for sharing this feedback - it truly made our day!

July 29, 2023

Great service and great prices for a Senior Citizen! ! The service is always excellent at Turner KIA! More

by lkayser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and the entire service team
Jul 31, 2023 -

Turner Kia responded

Thanks for leaving Turner Kia a five-star review! We are so glad you appreciate our rates for senior citizens. See you down the road!

Jul 31, 2023 -

lkayser responded

You are most welcome!!

July 11, 2023

Just had my seltos serviced on Monday July tenth. Scott was very pleasant and he let me know how long it would take and he was right on the money. He went over the work done and had me out the door i More

by crazydogbbq
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
Jul 12, 2023 -

Turner Kia responded

Thank you for sharing your positive experience with us! We're glad to hear that Scott provided excellent service and got you back on the road in a timely manner. We appreciate your kind words and look forward to serving you again at Turner Kia. Have a great day!

July 07, 2023

Staff is kind & willing to help and listen to suggestions, they are very customer friendly. More

by alhanna26
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Wenrich
Jul 07, 2023 -

Turner Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Turner Kia team. Drive safely, and we hope to see you again down the road!

July 05, 2023

Took my car in for insp. Needed a new battery. They installed one. Since then my car alarm is going off, the car was deader than dead; had to call AAA and now the driver’s d More

by Pancakes Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin
Jul 19, 2023 -

Turner Kia responded

This feedback is very concerning to receive. Our goal is to deliver excellent service, and I'm very sorry for any inconvenience caused here. We would appreciate the opportunity to address your concerns and see what can be done to make things right here. Please consider contacting us directly when time permits. Thank you, Vick Brown - Service Manager - 717-564-2240

June 23, 2023

Scott was awesome and kept me informed on the repairs that were needed for my vehicle. More

by Woody36cp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott at the service counter
Jun 23, 2023 -

Turner Kia responded

We're so glad Scott hit the mark with thorough communication and expertise! Thanks for working with us at Turner Kia!

June 02, 2023

Great staff who are welcoming and easy to work with. Small dealership vibes with a good selection of inventory. Best Kia dealer in the area. More

by PatH223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason McDonald
Jun 02, 2023 -

Turner Kia responded

Thank you so much for reviewing Turner Kia! We appreciate your feedback and hope to assist you again in the future!

June 01, 2023

I cosigned a car for my daughter. They messed up my social security number and when they asked me to fix it they said it did not matter what the last digit was. It would still bring More

by Meli9227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mitch Koenig, Mike Johnson
Jun 07, 2023 -

Turner Kia responded

This feedback is concerning, and I truly apologize for the upsetting experience you had with our team. I understand that there were errors made that negatively impacted you, and I will address this internally. In the meantime, I would greatly appreciate the opportunity to speak with you or your daughter directly to ensure any remaining concerns are fully addressed and that you accept our sincerest apologies. Please consider calling me when you can. Thank you, Mike Johnson - General Manager - 717-564-2240

Jun 07, 2023 -

Meli9227 responded

We are still cleaning up the mess your team made. We were lied to yet again over my drivers license. First we were told the State rejected it. Then told Pendot rejected it. Which was not true. Come to find out you sent my daughters twice to the bank and mine didnt even get sent. Had to go directly to Members first to fix it. More than 3 weeks after she bought the car. It was and is absolutely ridiculous. Your team has done absolutely nothing to fix Anything. Not even a phone call. I would like to know how these lies and issues were handled internally? I am Betting it is more lies. Your dealship should be ashamed. I have already told some friends who were going to go to your dealership not to go and they did not. Your team is crooked and not trustworthy. Period.

May 19, 2023

Appreciate the reminders before appointment and timely manner it takes to complete it, also the car wash appreciated More

by Mattienash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 19, 2023 -

Turner Kia responded

Mattienash, it's fantastic to hear that our reminders and prompt service made a positive impact on your experience at Turner Kia. We're delighted you also enjoyed the car wash! It means a lot to have your support. Please don't hesitate to reach out if there is anything more we can do for you.

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