Tuscaloosa Chrysler Dodge Jeep Ram
Tuscaloosa, AL
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The moment I walked in the dealership I felt appreciated as a customer. Everyone was courteous and polite. The people I dealt directly with was professional and accommodating as well as friendly and courte as a customer. Everyone was courteous and polite. The people I dealt directly with was professional and accommodating as well as friendly and courteous. From the salesman Ronnie Peters who was very knowledgeable about the car I was interested in purchasing, to the finance manager Fred Baker who was accommodating getting me financed. I know it can be time consuming purchasing a car but my wait time was kept to a minimum....Thanks guys. (I just love my new car) More
Having received less than favorable results from trying to purchase a new vehicle in Tuscaloosa in the past, I tried Locklear Dodge thinking I would end up buying elsewhere. To my surprise, I was met quick to purchase a new vehicle in Tuscaloosa in the past, I tried Locklear Dodge thinking I would end up buying elsewhere. To my surprise, I was met quickly by salesman John Martin who was extremely helpful without being overbearing. After giving him my specifications for a new truck and what I needed for my trade-in, he found the right truck and worked to achieve the price I requested without trying to add unnecessary options to bump up the price. When I told him that I would get back to him the following week, he gave me his business card and asked if he could call me back with any additional info that came up. I tried another dealership in a different city and did not get the same service nor the same good price. Coming back to Locklear, the truck was ready, the trade-in agreed price was accepted and the deal completed. Though I had arranged financing elsewhere, Fed Baker was able to same me money with a better financing arrangement. I am very pleased with my Locklear experience. More
Casey Cooper is a great guy and was so helpful in me getting my new Challenger, which I LOVE - it is an awesome car and they went out of their way to make sure our experience was a good one - Jay had th getting my new Challenger, which I LOVE - it is an awesome car and they went out of their way to make sure our experience was a good one - Jay had the paperwork ready when we got there and everything went very smoothly. I would highly recommend you shop at Locklear - we had a great experience! I also have to say that Casey is a great salesman because he does not pressure you - he lets you make your own decision and then helps you find the car that you want. More
I took my Jeep in for service. It needed an oil change and the brakes inspected. The people in the service department were very friendly and took the time to make sure I understood everything my vehicle n and the brakes inspected. The people in the service department were very friendly and took the time to make sure I understood everything my vehicle needed. The brakes needed front pads and the rotors turned. I checked around and the cost was comparable to other shops plus they use manufacturer parts with a warranty. By the way this was one of the nicest shops I've been in. I would highely recommend. More
I've provided these ratings because Mr.Keeton took my needs into consideration when selecting a car for me and my family. He provided excellent customer service to my mother and me, and we greatly apprec needs into consideration when selecting a car for me and my family. He provided excellent customer service to my mother and me, and we greatly appreciate him for that. More
Excellent service and price! I would definitely shop here again, and I will recommend it to friends! Allen answersed all our questions thoroughly and took extra time to show us all of its special features. H again, and I will recommend it to friends! Allen answersed all our questions thoroughly and took extra time to show us all of its special features. He made us feel at ease and explained every step of the buying process. I am so excited about our new Chrysler Town & Country. More
My experience with Locklear was wonderful,I bought a new car my very first. 2012 Chrysler 200. Keith Vandiver told me I would love it and he was right. Thank you so much. car my very first. 2012 Chrysler 200. Keith Vandiver told me I would love it and he was right. Thank you so much. More
The salesperson was friendly and very knowledgable about the auto and its features. They didn't have the color we wanted or the options so they serched for one and found it in North Alabama. We made the dea the auto and its features. They didn't have the color we wanted or the options so they serched for one and found it in North Alabama. We made the deal and they were going to talk to the dealership where it was located on Monday to see if it was available. They called me on Monday and it was available but the dealership had made some add's to the car that we did not want. They quickly begin serching for another and found it in Georgia. They sent some one for it and had it the next day. We came the next day to pick it up and they had everything ready for us. The finance manager had the paper work changed to the new vehicle and ready to sign. They introduced us to the service manager and everyone was very helpfull. It was raining when we picked it up so you couldn't see the painted surface very good to look for any scratches. After we got home I washed the car from where it had rained and found a couple of scratches on it. I called the salesperson and he set a time for me to bring it back in. The body shop was ready when I got there and did a great job of touching it up. I was very pleased with the service and the extended help of the salesperson. More
I walked in planning on buying a Kia sportage, however when I talked to John Martin about my traveling back and forth to school he suggested the optima or sorrano and asked me of I would test drive them when I talked to John Martin about my traveling back and forth to school he suggested the optima or sorrano and asked me of I would test drive them just to see. I drove the sorano and was pleased but not in love. I then drove the optima and before pulling out of the drive I was in love! He was right!! He was so friendly and made sure I understood everything to expect and took very good care of me! I will definitely recommend others to locklear!!! 5 stars!! More
My husband and I bought a 2009 Mercury from Locklear. We were very pleased with the dealership and our salesman,Keith Vandiver. Keith was very helpful and went beyond the call of duty to replace a tire on t were very pleased with the dealership and our salesman,Keith Vandiver. Keith was very helpful and went beyond the call of duty to replace a tire on the car. He saved us from having to make a trip from Hueytown to Tuscaloosa to do this. We would recomend this dealership to our friends - epsecially Keith Vandiver. Jan and Larry Bishop More


