Tuscaloosa Chrysler Dodge Jeep Ram

They are dishonest and will rip you off. Perry Stevens should not be a service manager since customer service is not in his skill set. he is a poor reflection of the company and should never be allowed t should not be a service manager since customer service is not in his skill set. he is a poor reflection of the company and should never be allowed to speak to anyone. They will rip off anyone to make money. They bait you and then charge fees for things you did not ask them to do. If you have a college age child that takes their vehicle in for service, they will take you for everything they can. Update 6/4/2012: I had to have the vehicle towed from this dealership to not void the warranty. Mr. Stevens threatened to report the vehicle to Chrysler if it was driven. I then had the vehicle carried on a trailer to my local Jeep dealership. They checked the vehicle for three days and found no problems. Locklear was about to work on an engine that needed no work and then would have charged me for the labor. It is shameful that they would engage in such behavior. This dealership's service department saw a college boy with a credit card. More

i love my new Jeep, I loved working with Wayne and I would buy another vehicle from them. A+ service!!! i would recommend to a friend or family member. would buy another vehicle from them. A+ service!!! i would recommend to a friend or family member. More

Mr Stevens handled my personal relations issue to the fullest with a very postitive and timely outcome. As a representative of Locklear Chrysler he is an asset to the company. fullest with a very postitive and timely outcome. As a representative of Locklear Chrysler he is an asset to the company. More

I visited Locklear on a Monday, just wanting to 'look' around, but after meeting the staff and receiving the level of customer service I received, I ended up buying an Town & Country from them that day. J around, but after meeting the staff and receiving the level of customer service I received, I ended up buying an Town & Country from them that day. John Martin was very informative about the vehicle, all the specifications, the warranty; every question I had, he had the answer. That is very important when making such a large purchase...you want to know as much as possible before making a decision! The service I received was second to none, not only from the salesmen helping me, but every other employee I encountered was courteous. I left feeling like I had received a more than fair deal on my new Town & Country, which did not leave me feeling any regrets, and that was a good feeling! John was very nice and very personable, we talked about our families while waiting and really got to like him as a person, not just a salesperson. I was very pleased with the overall experience, which was a welcome surprise. The last time I purchased a vehicle I was frustrated, and very annoyed by many the dealerships I visited prior to Locklear Thank you to each and everyone I encounter. Being from "Up North", it was very nice to meet people with that "Southern Kindness". J Anderson Northport, Al. More

Wayne was very professional, friendly & courteous. I would buy another vehicle from him. He was very understanding of what my needs were concerning my trade. I would highly recommend him and the deale would buy another vehicle from him. He was very understanding of what my needs were concerning my trade. I would highly recommend him and the dealership to all of my friends and family. He was very knowledgeable about the vehicle that we were looking at. I will gladly come back to Locklear's for all my vehicle needs. Sincerely, Darrick & Mary Dorough More

I would recommend this dealership to everyone. They worked to make your buying experience a pleasure. I have purchased cars and trucks all over Alabama and Georgia and have never found a dealership whe worked to make your buying experience a pleasure. I have purchased cars and trucks all over Alabama and Georgia and have never found a dealership where everybody was as frendly as they were here. I will return when I am looking for my next auto. More

My experience here was wonderful. John Martin my sales person was extremely helpful and was very patient during my car buying experience at Locklear. I didn't know what I wanted but he made sure I left th person was extremely helpful and was very patient during my car buying experience at Locklear. I didn't know what I wanted but he made sure I left there happy More

Mr. Dillon was very professional and had a great deal of knowledge. He went the extra mile to insure that I got the car I wanted for the price I could afford. Most important he is a good guy!! knowledge. He went the extra mile to insure that I got the car I wanted for the price I could afford. Most important he is a good guy!! More

On Feb. 8th 2012 I went to Locklear to just browse the lot and see if they had anything I liked that was in my price range. Was looking for a new car. I had a 2004 Dodge Stratus and really nothing wrong lot and see if they had anything I liked that was in my price range. Was looking for a new car. I had a 2004 Dodge Stratus and really nothing wrong with the car, been a great car. I had a tune up over a year ago at Locklear on that car and the Service Dept was excellent. Anyway on this day I met Wayne Keeton and he was so nice and showed me the Chrysler 200. I picked out this very pretty red one and my husband and I and Wayne drove it. And thought that this might be the car for me. Wayne made our buying experience wonderful. He is so helpful and considerate and very knowledgable about the product. We got a rebate on the new car, excellent trade in on the old one and paperwork signed and out the door but not before Wayne sat in the new car with me and explained all kinds of things to me about the car. I have nothing but good to say about this dealership, sales dept, service dept, finance dept. And especially my friend Wayne Keeton. More

I visited Locklear Kia on a Saturday, just wanting to 'look' around, but after meeting the staff and receiving the level of customer service I received, I ended up buying an Optima from them that day! W 'look' around, but after meeting the staff and receiving the level of customer service I received, I ended up buying an Optima from them that day! Wayne was very informative about the vehicle, all the specifications, the warranty; every question I had, he had the answer. That is very important when making such a large purchase...you want to know as much as possible before making a decision! The service I received was second to none, not only from the salesmen helping me, but every other employee I encountered; even the gentleman who cleaned my car up before I drove off the lot with it was nice and courteous. I left feeling like I had received a more than fair deal on my new Kia, which did not leave me feeling any regrets, and that was a good feeling! Wayne was very nice and very personable, we talked about our families while waiting on an appraisal for my trade in, and really got to like him as a person, not just a salesperson. I was very pleased with the overall experience, which was a welcome surprise. The last time I purchased a vehicle I was frustrated, and very annoyed by all the dealerships I visited...if only I'd have known about the folks down at Locklear Kia then! Thanks for a wonderful experience, and a great deal on my hot new Kia Optima! ;) Sincerely, Amanda Watson More