Tuscaloosa Chrysler Dodge Jeep Ram

Great rate, excellent service Casey Cooper, Mark Dillon, and Fred Baker were the most helpful employees at a dealership that I have dealt with before. It made purchasing the 2015 J Casey Cooper, Mark Dillon, and Fred Baker were the most helpful employees at a dealership that I have dealt with before. It made purchasing the 2015 Jeep Compass quite an easy choice. We experienced no problems during the relatively short purchasing process with the assistance of Mr. Cooper and the staff. More

Honest from start to finish. When we arrived at the dealership Jason was waiting at the door, excited to just get us into the showroom. Immediately you could feel his dedication t When we arrived at the dealership Jason was waiting at the door, excited to just get us into the showroom. Immediately you could feel his dedication to the dealership and pride in his job. I dealt with Mark over the Internet and on the phone to set up an appointment for a test drive. After Mark introduced himself to both myself and my wife, he took to Jason, who knew my new car from front to back and top to bottom. We didn't go in expecting to walk out with the jeep. We were going to test drive it, talk with Jason and get some information, and "sleep on it". I already had great financing and they were able to beat it! Jason was very professional and nice to talk with. My wife and I did go in thinking we could get our jeep for a certain price and Jason and Eric fought to get us to a price we could all live with and the monthly payments we had in our mind. We paid a little more than we had in mind but they were able to keep our payments where we wanted and we will still have this jeep paid off in the time frame we wanted. They didn't have to work so hard, as a Jeep Wrangler sells itself, but we both (my wife and I) felt them fighting to get us into a car that we wanted. It was a good experience from start to finish. They answered all our questions and never talked down to us. More

very uncooperative very unfair. I BOUGHT A JEEP ON JUNE6 2015 FIRST OF ALL THEY LIED OVER THE PHONE SAYING THE JEEP WAS THE ONE GREAT SHAPE . I GOT THERE AND THEPOWER SEATS NEEDED R I BOUGHT A JEEP ON JUNE6 2015 FIRST OF ALL THEY LIED OVER THE PHONE SAYING THE JEEP WAS THE ONE GREAT SHAPE . I GOT THERE AND THEPOWER SEATS NEEDED REPAIR HAS OIL LEAKS TAIL LENSES DAMAGED AND TIRES WORE OUT! MY WIFE LIKED IT SO I ASKED JASON FITCH SALESMAN IF HE COULD REDUCE PRICE BECAUSE OF ITEMS NEEDED REPAIRING. HE SAID WHAT WOULD FAIR. I FIGURED $350. HE ASKED HIS BOSS HE SAID NO. SO I BOUGHT IT ANYWAY. ON THE WAY HOME I NOTICED THE WINDSHIELD WAS NOT INSTALLED CORRECTLY BULGING OUT. A COUPLE DAYS EARLIER THEY REPLACED WINDSHIELD HAD A COMPANY DO IT FOR THEM. I CALLED JASON AND HE SAID HE WOULD INQUIRE ABOUT IT AND CALL ME BACK. HE CALLED AND SAID EVERYTHING WILL BE ALLRIGHT WITH IT AND THEY WILL NOT DO ANYTHING ABOUT IT. I TOOK IT TO A GLASS PLACE THEY SAID IT COULD BE WARPED. MOST LIKELY NOT INSTALLED CORRECTLY. YOU CAN SEE IT IS NOT CENTERED. AND THE WINDOW USUALLY BREAKS WHEN YOU REMOVE IT. SO IT NEEDS TO BE REPLACED! I KNOW THE JEEP IS AS IS. BUT THEY PAID AN OUTSIDE CO. TO REPLACE WIND. SEEMS TO ME THEY COULD HAVE THE WIND. REPLACED AGAIN AND NOT COST THEM A PENNY! SUCH A BAD REFLECTION ON THE DEALERSHIP! VERY BAD CUSTOMER SERVICE. I CAN NOT RECOMMEND THEM TO ANY ONE! More

Professional sales group Purchasing the 2015 Challenger was very straightforward and to the point. Everything discussed was delivered and there were no mistakes. We have purch Purchasing the 2015 Challenger was very straightforward and to the point. Everything discussed was delivered and there were no mistakes. We have purchased two other products in the past from Locklears and the sales experience has been consistent and reflected what we wanted and requested. I ordered this vehicle with certain options and it was delivered as specified with no surprises. More

Great experience as were my previous 4 new vehicle purchases I am a long time customer of Locklears and they never disappoint. Me and my wife got the exact vehicle and options we wanted. They were very attentive I am a long time customer of Locklears and they never disappoint. Me and my wife got the exact vehicle and options we wanted. They were very attentive to our needs and time schedules and made the purchase quick and seemless. More

Wow! Buying off the Internet has never been easier! I buy a lot of things on the Internet from companies like Amazon, Overstock, etc. But buy a car off the Internet? A car from that is located >700 mi I buy a lot of things on the Internet from companies like Amazon, Overstock, etc. But buy a car off the Internet? A car from that is located >700 miles away, sight unseen from a dealer I've never been to or a salesperson I've never met? ABSOLUTELY!!! It really is a brave new world. I found just the vehicle "I wanted" at Locklear Chrysler | Jeep. A simple inquiry opened up a helpful dialogue with Mark Dillon, Internet Manager. Mark was knowledgeable, honest, and forthright about the vehicle and the process. He sent me videos and photos of the vehicle. Mark put my mind at ease that I could have the Jeep I wanted without ever stepping foot in his dealership door! Here are the facts:. I found the Jeep I wanted on Monday. Negotiated my deal over the phone with Mark on Tuesday. Mark had me approved with great financing on Wednesday. Mark arranged for a driver to deliver my new jeep to my door in Virginia (>700 miles away). I took delivery on Friday AM, signed the papers, and the Jeep was mine! But wait there's more....I traded in my car by phone as well...I sent Mark photos and details of my trade. The dealer delivery person took my car and drove it back to the dealership in Alabama. Now that is service! I never left my computer or cell phone from start to finish. Everyone at the dealership including Fred Baker the Finance Manager, was fantastic to work with. I would do it all again in a heart beat, and so should you. Locklear rocks! Dan More

Quick and Easy My wife and I did all of our research before we went to the dealership. Wayne and Fred were very professional. We told them what we wanted and they My wife and I did all of our research before we went to the dealership. Wayne and Fred were very professional. We told them what we wanted and they went above and beyond our expectations. I didn't have the opportunity to work with anyone else but if the other personnel are as professional as the two I worked with Locklear is a great place to do business. We will be looking forward to working with them again. More

FRIENDLY AND PLEASANT FROM THE FIRST PHONE CALL TO THE END OF MY PURCHASE OF BUYING A JEEP, MY VISIT TO LOCKLEAR WAS GREAT! CASEY COOPER MY SALESMAN ,LISTENED TO ALL OF MY FROM THE FIRST PHONE CALL TO THE END OF MY PURCHASE OF BUYING A JEEP, MY VISIT TO LOCKLEAR WAS GREAT! CASEY COOPER MY SALESMAN ,LISTENED TO ALL OF MY NEEDS AND WANTS.HE ALSO KNEW MY TIME RESTRAINT AND WAS QUICKLY IN TIME MANNER. I WILL RECOMMEND HIM TO FRIENDS AND FAMILY. More

Excellent experience Two months and 5000 miles later (yes, I've driven my car a lot), I could not be more pleased with my purchase. Allen helped me pick out a 2015 Jeep Ch Two months and 5000 miles later (yes, I've driven my car a lot), I could not be more pleased with my purchase. Allen helped me pick out a 2015 Jeep Cherokee and made sure I got everything that I wanted. They didn't have it on the lot, so they had to search other dealerships' inventories. Even when they found one that was close and we'd started working on a deal, Allen didn't stop searching and eventually came back with one that was exactly what I'd asked for. I have never been so happy with a car before. I originally came in and told him I was unable to purchase immediately - I was waiting on a job offer that could come in 2 weeks or around graduation. While other dealerships insisted that I find a way to pay for it immediately, like borrow money from my dad (I'm 29, come on...) or have my boyfriend help out, Allen gave me stellar service and understood my situation. Other dealerships talked directly to my boyfriend, while Allen did engage him in conversation, he talked mostly to me. He was honest, patient, and very helpful. I can't recommend him enough. More