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Tustin Hyundai

Tustin, CA

5.0
6,387 Reviews

16 Auto Center Drive

Tustin, CA

92782

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6,387 Reviews of Tustin Hyundai

September 24, 2022

The service was such a great experience. So prompt, thorough, and everyone wad so nice. Thank you Tustin Hyundai! More

by AlyseKwon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
September 24, 2022

Ivan was terrific. The vehicle that I currently drive has 546,000 miles on it. One huge reason for that is because, the only thing I dread more than the thought of ge More

by John Yates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Brown, Ivan Ventura
Sep 24, 2022 -

John Yates responded

Ivan was terrific. The vehicle that I currently drive has 546,000 miles on it. One huge reason for that is because, the only thing I dread more than the thought of getting multiple root canals... with no anesthetic... is buying a new car. I hate dealing with car salesmen, their meaningless references to the MSRP, their empty promises, and having to cool my heels while they to refer to their sales manager for every freaking decision. Above all, I can't stand the way every other dealership out there forces you to pay ridiculous amounts of money for "dealer installed options" that are anything but optional. Well, I finally found a dealer that removed my dread, by removing all the things that I hate about the car buying process. Both Ivan and Shawn were delightfully honest and completely transparent, and actually made my experience at their dealership a pleasure. When you visit Tustin Hyundai, take note of the brand new showroom that they have built. It was still under construction when I was there, but it proved to me one very important point: they can sell cars at MSRP, and not pile-on a bunch of hidden costs or blatantly mark-up the vehicle price, and still make enough profit to build themselves a brand new showroom. Dealer installed non-options and vehicle mark-ups are nothing but pure greed. You won't find any of that at Tustin, Hyundai. That's the honest truth. I truly could not be happier! -John Yates

September 24, 2022

Efficient and professional. Upon arrival directed to Ivan at Internet Sales. He advised what models and pricing was available and what benefits he could offer. He was also quick More

by jay.marcus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Brown, Ivan Ventura
September 23, 2022

I’m very very satisfied with the way Marcos response to customer needs. Very accommodating, direct to the point and get the job done. Excellent work!…..keep it up! As for Hyundai Tucson XRT, all I can say More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
September 23, 2022

Jacob Has taken care of us with high level of excellence and professionalism. I highly recommend him and Tustin Hyundai. We will be back in a few years to buy a new car. More

by Pooriaaaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob O'Neil
September 23, 2022

Rooben was very informative and patient, and did not use a "hard-sell" approach. Thanks. More

by Cara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rooben Khachatoorian
September 22, 2022

They are trustworthy and great! We are so happy to purchase our vehicle from here. Mr. Majors was very friendly and we were treated with respect. It was a very pleasant experience- More

by Dominicrosa907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Majors
Sep 22, 2022 -

Tustin Hyundai responded

Thank you for the opportunity to serve you. It was our pleasure!

September 22, 2022

Jacob was entertaining and knowledgeable he made the car buying experience fun and easy. Thank you! More

by Dustin.caster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Brown, Jacob O'Neil
September 21, 2022

I am very pleased with the time they spent to diagnose and repair my car! It was a rare problem but they fixed it and I paid nothing! My car is not under warranty. Thank you Hyundai’ More

by Mfwilson37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
September 21, 2022

Got my car's motor replaced thanks to the warranty and the service was exceptional! More

by Jorge Gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Ventura
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