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Tustin Hyundai
Tustin, CA
6,385 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,385 Reviews of Tustin Hyundai
July 24, 2020
Waste(wait) over 2 hours and they said it's miscommunication It took me over one hour to drive back and forth! I had an appointment at 10am today to check the leak oil issue on my 2009 Santa Fe because I had it It took me over one hour to drive back and forth! I had an appointment at 10am today to check the leak oil issue on my 2009 Santa Fe because I had it repaired the same oil leak in 2018. I thought it's easy and quick for Tustin Hyundai to fix it because they had experience before. They told me there is $95 fee to do the diagnosis check first. I am fine with it and they told me it will take 1-2 hours to get the check done. They will call me in 1-2 hours. I thought they are professional and waited for 2 hours exactly. It's crazy that they told me the service people haven't started to check my car yet. They told me it's miscommunication and just said SORRY! I am so pissed off. It's totally INSANE! More
by Frank
Employees Worked With
Bryan Matsumura
July 22, 2020
Everyone we dealt with at Tustin Hyundai was fantastic. Frank helped us secure the car we wanted, Rick helped us through the buying process and even signing the paperwork was easy. When we discovered a cou Frank helped us secure the car we wanted, Rick helped us through the buying process and even signing the paperwork was easy. When we discovered a couple minor issues with the paint, they wrote it into the paperwork to take care of it. Truly the easiest car buying experience we’ve ever had! More
by Kristi C
Employees Worked With
Rick Majors
July 21, 2020
Rick Majors, nothing short of spectacular Rick, definitely did not have your average customer in dealing with someone like me. I am very particular and really really appreciated how he handle Rick, definitely did not have your average customer in dealing with someone like me. I am very particular and really really appreciated how he handled everything very professionally. He did not waste my time and came through and delivered on any offer he promised. More
by jchoi815
Employees Worked With
Rick Majors
July 20, 2020
This has been the best experience I’ve ever had while shopping for a car. Rick Majors made me feel comfortable throughout the whole process. He understands his customers and just wants to do what’s best shopping for a car. Rick Majors made me feel comfortable throughout the whole process. He understands his customers and just wants to do what’s best for the buyer. I’ll definitely be back if I’m ever in the market for a car again! More
by lmartinez1121
Employees Worked With
Rick Majors
July 19, 2020
Professional transaction. Bought my second car in a month here! I appreciate that they don't install dealer add ons to hike up the advertised prices. Rooben, my salesman, was e Bought my second car in a month here! I appreciate that they don't install dealer add ons to hike up the advertised prices. Rooben, my salesman, was efficient, courteous, and knowledgeable. They were agreeable to negotiate the price with me until I felt like I was getting a good deal. All in all, a very enjoyable experience, handled with professionalism! I will be back in a few months to buy a car for my third grandson! Tim Austin More
by Timkaustin
Employees Worked With
Rooben Khachatoorian
July 18, 2020
Friendly relations, honesty guidance and almost fair price for a new car. It was a good experience as a first buyer and new customer in Hyuandai. Thanks for everything 🙏🏿 price for a new car. It was a good experience as a first buyer and new customer in Hyuandai. Thanks for everything 🙏🏿 More
by Shirazi_rozi
Employees Worked With
Rooben Khachatoorian
July 16, 2020
I feel like I was truly blessed with my car.the PT Cruiser is the I car I have always wanted. Customer service experience was courteous and genuine. Thanks for the chicken sandwich, Cruiser is the I car I have always wanted. Customer service experience was courteous and genuine. Thanks for the chicken sandwich, More
by sharita_fields
Employees Worked With
Greg Thrasher
