Tustin Hyundai

Always pleasant and professional to deal with. Even though they are understaffed (with mechanics) they kept in touch and have me regular updates. Even though they are understaffed (with mechanics) they kept in touch and have me regular updates. More

Excellent and friendly service. Ivan had my best interest in mind and helped me get into the car I wanted. This is the fourth vehicle our family purchased from your dealership. Bu Ivan had my best interest in mind and helped me get into the car I wanted. This is the fourth vehicle our family purchased from your dealership. But it will not be the last. Thank you. More

My husband recently purchased a Mazda from Mazda in Tustin and that’s what brought me to Patterson Tustin Hyundai. He could not stop raving about their customer service and Tustin Hyundai was no except Tustin and that’s what brought me to Patterson Tustin Hyundai. He could not stop raving about their customer service and Tustin Hyundai was no exception. This dealership treats everyone, and I mean everyone, with the utmost respect and highest regard. It’s amazing to know that there are real dealerships that still care about their customers and making them feel good about their purchase. As soon as we walked through the door, we were immediately greeted by Jonathan and then approached by our salesman, Max Nieto. From start to finish, Max was incredibly knowledgeable and helpful. He took the time to understand what was important for me in a car, my needs with regard to size and features, and most importantly my budget. I had no intentions of buying a car today (whatsoever) and Max was able to make all the stars align to find me my dream car and ideal payment. He was never pushy or forceful, he made it very clear that I was in the driver’s seat of my purchase (pun intended). In addition to Max’s wonderful support, we were even more surprised at the incredible service we received from his manager Shawn Brown and Finance Manager “ZK.” Shawn gave Max the green light to make our dreams come true. He made our buying experience so smooth and easy. Furthermore, “ZK” should change his name to KZ- KING Z!!!! ZK is a seasoned, master negotiator that fought for our deal with every verbal weapon in his arsenal. He worked incredible magic alongside Shawn to get us to a payment we were comfortable with. ZK is the Muhammad Ali of financing. To say ZK went above and beyond would be the understatement of the century. Above and beyond is what the average finance manager does, ZK blows a hole through the atmosphere - he goes above, beyond, and so much farther than that. His dedication to making customers happy is unmatched. You can hear in his voice the genuine compassion, dedication, and heartfelt appreciation for every person he interacts with. He mentioned he’s been in the car industry for many years and it’s no wonder. Every dealership should have a ZK, and if they don’t they should send their customers to Hyundai Tustin!!!!! Even through back and forth negotiations we made it out of the dealership in less than 4 hours. Never have I been able to buy a car so fast - simply AMAZING. Lastly, the owner “JP” greeted and congratulated us personally on our new vehicle. I’ve bought many cars and never met a single owner. This experience has completely renewed my trust in dealers and I will happily come back when my lease ends. I’ve found my forever dealer and everyone should trust Patterson Autos for their vehicle purchases. Thank you to the entire team at Hyundai Tustin and Mazda Tustin for treating us like family and making our car dreams come true. XOXO More

Max is the most wonderful salesperson! He is the MAX!!! Thank you so much for making my purchase stress free, enjoyable, and helping me stay within my budget. Simply unforgettable. XOXO He is the MAX!!! Thank you so much for making my purchase stress free, enjoyable, and helping me stay within my budget. Simply unforgettable. XOXO More

I love the car and i revived the best of the best customer service the car is like Tesla . It run smooth can ask better car . My sell men did amazing job and I have my parents going to see Rooben Kha customer service the car is like Tesla . It run smooth can ask better car . My sell men did amazing job and I have my parents going to see Rooben Khachatoorian for the next car and if I have 20 stars I give 20 stars. More

I was at Tustin Hyundai Service center today to request a service and asked an estimate for my 2023 Hyundai NEXO. Elsa Elias took care of my problem very responsible and quick. She started acting immediatel service and asked an estimate for my 2023 Hyundai NEXO. Elsa Elias took care of my problem very responsible and quick. She started acting immediately typing, making calls, organizing everything and while I was trying to get a coffee the problem was already solved. Elsa provided all the necessary paperwork and explained all the upcoming processes with the vehicle. Very professional! More

Dennis in sales is exceptional and Bryan in Service did his best for me to get a fast and efficient service his best for me to get a fast and efficient service More

Service advisor Bryan made this long process as easy as possible under circumstances. Absolutely could not be more impressed. Was dealing with Irvine Hyundai but no longer. You are my center from now possible under circumstances. Absolutely could not be more impressed. Was dealing with Irvine Hyundai but no longer. You are my center from now on. And will purchase next Hyundai from Tustin More