Tustin Hyundai

My brand new car required restoration The manager should have given me the opportunity to buy a brand new car without any flaws, and start the paper work from scratch as I mentioned the pr The manager should have given me the opportunity to buy a brand new car without any flaws, and start the paper work from scratch as I mentioned the problem was pointed out before I left the facility. I could have waited for a new car to be delivered to the dealership. Qais Sultani was very helpful and polite. I was very happy with his communication and service. I was not happy with the manager's response to bring the car in for restoration. I don't know his name. More

Great Dealership Great service, friendly staff, excellent price for my new Hyundai Genesis! They bent over backwards to get us exactly what we wanted for a fair price Great service, friendly staff, excellent price for my new Hyundai Genesis! They bent over backwards to get us exactly what we wanted for a fair price. Couldn't be happier we saw Bill Farris at Tustin Hyundai, we highly recommend! More

No pressure, great buying experience - Love my new car! Carlitos was amazing and helpful, very no pressure. I told him I would be heading to test drive a Toyota Prius after my test drive with him and he was Carlitos was amazing and helpful, very no pressure. I told him I would be heading to test drive a Toyota Prius after my test drive with him and he was very professional about the whole experience. Carlos was so great that when I went to Toyota dealership right down the street, it just amplified the great treatment I received at the Hyundai dealership. The Toyota dealer was so rude and tried to sell me something I didn't want, I left within the first 10 minutes and headed right back to Hyundai! Carlos explained everything from start to finish clearly, answered all my questions and was very clear about the features of the car. He sold the car without giving me a HARD sell - which was so great! I was dreading car shopping, but the experience was so great from Carlos, to the finance team and the service team – I've told everyone about my great car shopping experience! I am so pleased with my Hyundai Sonota Hybrid and the whole car buying experience, I think I might not be buying any other brand in the future. More

Genesis purchase Carlitos was very helpful. He provided outstanding service during our purchase. He was patiently answering all my questions. I am sure we will return Carlitos was very helpful. He provided outstanding service during our purchase. He was patiently answering all my questions. I am sure we will return and recommend the dealership to friends and family. More

Hyundai Santa Fe We purchased a 2017 Santa Fe from Tustin Hyundai. I worked the entire deal for the purchase and trade-in over the phone with Bill Farris. He was hones We purchased a 2017 Santa Fe from Tustin Hyundai. I worked the entire deal for the purchase and trade-in over the phone with Bill Farris. He was honest and upfront about pricing and trade-in value, and we arrived at a very good deal. Then, based on my verbal agreement to buy the vehicle, Bill traded another dealer for it, and honored the deal we had made on the phone. I felt like I got the best deal possible, and was very comfortable working with Bill. He was honest, straightforward, and never tried to pressure me into any decisions. Bill was also very knowledgeable about the Santa Fe. He was able to demonstrate all features and made sure I understood everything about the vehicle. I left the dealership feeling very good about the purchase. This was another excellent buying experience with Tustin Hyundai. We currently have 2 Hyundai vehicles that we purchased from that dealership and I would certainly recommend Bill Farris and Tustin Hyundai to anyone looking for a new Hyundai. More

Car purchase experience This was the best experience I have had buying a new car. Everyone was friendly and courteous. The options were explained in detail and gone over mo This was the best experience I have had buying a new car. Everyone was friendly and courteous. The options were explained in detail and gone over more than once to help us make the right decision for me. I am very happy with my purchase of a 2016 Sonata Plug in Hybrid. It has exceeded my expectations in performance and mileage. More

Fast, no Hassel Yesi was great. Honored deal we made over the phone to beat competing dealership. She was polite, friendly and offered me a soda as I waited. Finance Yesi was great. Honored deal we made over the phone to beat competing dealership. She was polite, friendly and offered me a soda as I waited. Finance manager was very straightforward and accomadating. More

Excellence is alive and well! My initial contact was with Shawn Brown. He was friendly and informative without being aggressive. I used the Costco connection. What I really like is My initial contact was with Shawn Brown. He was friendly and informative without being aggressive. I used the Costco connection. What I really like is the Hyundai way of computing the price. There is no secret. Everything is in the open. I felt that Shawn was on my side! More

All Went Well Once we settled on Hyundai and contacted the dealer through Costco, everything went well and smoothly. The salesman, Bill Farris, contacted us by voi Once we settled on Hyundai and contacted the dealer through Costco, everything went well and smoothly. The salesman, Bill Farris, contacted us by voice mail after we signed up for the Costco program, explained how that would work, and walked us through the features of the couple of models we had in mind. We considered both purchase and lease options, and both were adequately explained and analyzed before we decided on a lease. We were pleased with Bill's low-key approach and attentiveness, and the process in general was entirely satisfactory. More

Awesome Hyundai Dealer John Moody my sales person, was very respectful and showed my all parts of my car in a professional efficient manner. I would recommend this dealer to John Moody my sales person, was very respectful and showed my all parts of my car in a professional efficient manner. I would recommend this dealer to anyone that is wanting to purchase a Hyundai. More