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Tustin Hyundai
Tustin, CA
6,392 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,392 Reviews of Tustin Hyundai
July 28, 2023
My service manager, David Kim provided an excellent service experience as he always does! He took time to explain the details of the recall work and provided an accurate estimated time of completion a service experience as he always does! He took time to explain the details of the recall work and provided an accurate estimated time of completion and arranged a Lyft ride home. Everyone in the service department was courteous and friendly also. More
by J_Lee
Employees Worked With
David Kim
July 28, 2023
Marcos is absolutely amazing! He made my car purchase so incredibly easy and answered all my questions that I had! If you are in the market for buying or leasing a car- hands down He made my car purchase so incredibly easy and answered all my questions that I had! If you are in the market for buying or leasing a car- hands down I would go to him in a heartbeat! Thank you Marcos! More
by Sparckyeyes
Employees Worked With
Crystal Ott, Marcos Rodriguez
July 28, 2023
Great dealership to do business with. The transaction was quick and easy and the staff was knowledgeable and friendly. I would highly recommend them to my family and friends. The transaction was quick and easy and the staff was knowledgeable and friendly. I would highly recommend them to my family and friends. More
by kamiog
Employees Worked With
Ivan Ventura
July 27, 2023
Took my I5 for regular maintenance and David Kim is an excellent service manager. He is helpful, honest and timely could not get any better than that. excellent service manager. He is helpful, honest and timely could not get any better than that. More
by Matthew Moor
Employees Worked With
David Kim
July 26, 2023
This dealership was super helpful and fast. It did take a little longer than the estimated time to pick up my car which was understandable since there were already so many cars in front of me i It did take a little longer than the estimated time to pick up my car which was understandable since there were already so many cars in front of me in the service aisles. The video they sent regarding the recap of what they did to check my car during this routine maintenance checkup was straight to the point and helpful. I am not sure who helped me but he was a kind Asian man with a bright smile. I am so sorry I knew got your name sir but you worked 07/26 and thank you for your help. More
by Jenny kim
Employees Worked With
Ivan Ventura
July 26, 2023
Initially, Rooben was professional on email and phone, except for when he refused to give me any kind of quote or window sticker. He told me the car I wanted was incoming, but would not give me more detai except for when he refused to give me any kind of quote or window sticker. He told me the car I wanted was incoming, but would not give me more details unless I came in person. So I did take the time and energy to come in person. Turns out I was baited. The car that I wanted was actually a 2024, which has not even been released. He didn't tell me. I saw this myself when looking at his computer. When I told Rooben that it was a 2024 and pointed to the manufactur year on the computer, he took a long time to see it. Maybe he was realizing that I caught him. He was very uninterested in our test drive and even gave me wrong information. I did a lot of research before going to the dealership, so when he said that they Hyundai Tucson sold better than Toyota Rav 4, I knew he was completely wrong. After our test drive, we talked more about my thoughts on buying and he said "So was this a waste of time?" I am very happy I bought from Hyundai Carson instead of this place. More
by Justin
Employees Worked With
Rooben Khachatoorian
July 26, 2023
This was my first service visit. The entire process was pleasant. The waiting lounges are well thought out and comfortable. The service technician even sent a video via text The entire process was pleasant. The waiting lounges are well thought out and comfortable. The service technician even sent a video via text of the car as he was closing up the car in the service bay. Best service visit I've ever had a any dealership. More
by David Olaver
Employees Worked With
Rick Majors
