Tustin Hyundai

Initially, Rooben was professional on email and phone, except for when he refused to give me any kind of quote or window sticker. He told me the car I wanted was incoming, but would not give me more detai except for when he refused to give me any kind of quote or window sticker. He told me the car I wanted was incoming, but would not give me more details unless I came in person. So I did take the time and energy to come in person. Turns out I was baited. The car that I wanted was actually a 2024, which has not even been released. He didn't tell me. I saw this myself when looking at his computer. When I told Rooben that it was a 2024 and pointed to the manufactur year on the computer, he took a long time to see it. Maybe he was realizing that I caught him. He was very uninterested in our test drive and even gave me wrong information. I did a lot of research before going to the dealership, so when he said that they Hyundai Tucson sold better than Toyota Rav 4, I knew he was completely wrong. After our test drive, we talked more about my thoughts on buying and he said "So was this a waste of time?" I am very happy I bought from Hyundai Carson instead of this place. More

This was my first service visit. The entire process was pleasant. The waiting lounges are well thought out and comfortable. The service technician even sent a video via text The entire process was pleasant. The waiting lounges are well thought out and comfortable. The service technician even sent a video via text of the car as he was closing up the car in the service bay. Best service visit I've ever had a any dealership. More

This dealership was super helpful and fast. It did take a little longer than the estimated time to pick up my car which was understandable since there were already so many cars in front of me i It did take a little longer than the estimated time to pick up my car which was understandable since there were already so many cars in front of me in the service aisles. The video they sent regarding the recap of what they did to check my car during this routine maintenance checkup was straight to the point and helpful. I am not sure who helped me but he was a kind Asian man with a bright smile. I am so sorry I knew got your name sir but you worked 07/26 and thank you for your help. More

Marcos was very helpful and made our car-buying process quick and easy! One of the easiest car-related processes I’ve ever had. quick and easy! One of the easiest car-related processes I’ve ever had. More