Tustin Hyundai

Service Advisor: Mark Rodelo; Came in for the 11250 maintenance. Mark was very personable and professional. Received a little discount, although, I had left my $24.95+tax coupon for FS/Oil, filter chan maintenance. Mark was very personable and professional. Received a little discount, although, I had left my $24.95+tax coupon for FS/Oil, filter change & Lube at home; clean and comfortable waiting facility. More

Andrew and his management team were very responsive to my needs. They did not have the car I wanted, an AWD Santa Fe, but they managed to located one in Ontario and Andrew went to pick up the car for me. The needs. They did not have the car I wanted, an AWD Santa Fe, but they managed to located one in Ontario and Andrew went to pick up the car for me. Their customer service was excellent. A good bunch of folks to work with. Thanks. Simon More

Very friendly and professional try all the best to help customer save as much as he can ,car was fix as pronmise and run great event car is not buy from this dealer but they treat same as their customer an customer save as much as he can ,car was fix as pronmise and run great event car is not buy from this dealer but they treat same as their customer and warranty cover great ,service advisor and tecnician is well train. More

I called up several Hyundai dealerships to try to get a quote in writing so I could compare prices. All the other dealerships wouldn't give me a quote unless I came in. I did visit one other dealership b quote in writing so I could compare prices. All the other dealerships wouldn't give me a quote unless I came in. I did visit one other dealership but they refused to go lower with their offers unless I promised to buy it that day. In contrast, Jon at OC Hyundai immediately did everything I asked, without asking me to agree to anything. I quoted him a price from carsdirect.com and asked if he could beat it by sending a better deal to me via fax. Wow, did he beat it! I got an insanely good deal with excellent financing on a 2010 Elantra, with the exterior and interior colors I wanted. I didn't have to haggle at all. And, he quoted me a really competitive price for the 2011 Sonata as well. The dealership also provides all sorts of goodies for their customers, like free car washes any time Monday through Friday, and free lunches on Saturday. They also donate to charity every time a new car is sold. This place is awesome, and I highly recommend it. More

Dealership handled our sale efficiently and with utmost professionalism. We are impressed by all the ongoing customer service perks the dealership offers after you purchase from them. For instance, free ca professionalism. We are impressed by all the ongoing customer service perks the dealership offers after you purchase from them. For instance, free car washes, oil changes for the first 36,000 miles, etc. The staff were very respectful and polite. We didn't feel pressured, which made it a pleasant experience. The only area less than good or great was the price, it was challenging to negotiate the price, and I feel like we were told some of the price would be knocked down but then it wasn't. More

Mr. Rodelo has been always professional and a great help, He's one of the reasons why I switched dealearships and continue servicing my Hyundai Santa Fe wherever he's working. The dealership has provided g He's one of the reasons why I switched dealearships and continue servicing my Hyundai Santa Fe wherever he's working. The dealership has provided good and solid service. I recommend the dealer and this particular associate. More

Jesus, and his staff was VERY helpful and friendly! After I bought my car he continued to follow up with me making sure I was happy with the car. I went in on a Saturday looking for a black on black c After I bought my car he continued to follow up with me making sure I was happy with the car. I went in on a Saturday looking for a black on black car. They did'nt have one on the lot. I came in the next day and Jesus had the exact car I wanted in the back saved for me. I test drove it once and bought it that day! I feel very comfortable knowing that I am in good hands! More

We brought our 2002 Sonata in with a frightening pull to the left and difficulty handling when braking. Trina was so patient with us and had the mechanics retry everything until the problem was solved and the left and difficulty handling when braking. Trina was so patient with us and had the mechanics retry everything until the problem was solved and car fixed, and Trina really worked well with us on a great price that we could afford!! That is so appreciated - thank you Trina!! More

I bought the Veracruz in 2007, at this dealership. I I bought the Veracruz in 2007, at this dealership. I have always returned for service. Trina makes me feel so welcome. She is an asset to your comp I bought the Veracruz in 2007, at this dealership. I have always returned for service. Trina makes me feel so welcome. She is an asset to your company. Twice the Veracruz has just stopped on me. Very scary. I have been told that it was a computer problem both times.........If it happens a third time I would sell the car............ More

I give Mark and OC Hyundai great rating's for the great customer service I received today. From the beginning I let Mark Davidson know what our credit situation was and what we had to put down. Mark neve customer service I received today. From the beginning I let Mark Davidson know what our credit situation was and what we had to put down. Mark never gave up on working the deal for us, he had promised to help us and he came through with shining colors. If it had not been for Mark I would have walked away....actually I did walk away....twice....yet came back because of Mark. While I know it is his job to make a sale, he went above and beyond to get me the car I wanted at a price we can afford. One thing, that was odd was I was about to drive off the lot with the car bought....and there was no gas in the car, Mark had said they buy the first tank....as it should be. I am buying the car and it should be gassed up in full, even though it was a used car. Mark Davidson quickly took care of the situation and filled it up, thanks to him I left a satisfied customer. Oh but by the way go to the OC Hyundia lot....dont try to do anything online....I spent a week + trying to work with Steve the online customer service person who failed miserably at selling me a car. He was worthless at sealing the deal, told me to go to the "used car lots on Harbor Blvd." Mark Davidson did seal the deal, go see him!!!!! More