Tustin Hyundai

Such an easy experience buying from Tustin Hyundai! Rick was great to work with via email since we were reserving our car while being stationed in Japan. They had it ready for us the day we arranged to Rick was great to work with via email since we were reserving our car while being stationed in Japan. They had it ready for us the day we arranged to come in after arriving back in the US and the process was quick and easy with no pressure. No unnecessary add-ons or markups, and there was no pressure to purchase extended warranties, Kathy just it offered once and that was it. She made the paperwork simple to understand and reviewed it line by line. Very efficient, highly recommend! More

Excellent service and friendly staff. Matt walked us through the process really fast and easy. Thank you. Matt walked us through the process really fast and easy. Thank you. More

Bryan from service department is absolutely fantastic. I can’t speak highly enough of his attentiveness and professionalism. He went above and beyond to ensure my experience was exceptional” I can’t speak highly enough of his attentiveness and professionalism. He went above and beyond to ensure my experience was exceptional” More

I wanted to thank Bryan for helping me get my car fixed. He was very professional and beyond. I couldn’t thank him enough. I highly recommend him. He was very professional and beyond. I couldn’t thank him enough. I highly recommend him. More

Bought my car there in 2017 and ever since then my I've had exactly 0 issues with them or my car. Frank Moreno is always on hand to take care of any of my scheduling calls and is super friendly and knowled had exactly 0 issues with them or my car. Frank Moreno is always on hand to take care of any of my scheduling calls and is super friendly and knowledgeable. I would highly recommend buying a Hyundai,especially from this location. 10/10 Igual como la cajera 👍 More

Bought my car here in 2017 and ever since then I've had 0 issues with the dealership or my car. Frank Moreno is the person I call to schedule maintenance work and he's always available and super friendly. Th issues with the dealership or my car. Frank Moreno is the person I call to schedule maintenance work and he's always available and super friendly. The only bad is the wait times for oil changes because they are always super packed, they used to have fresh popcorn to get you by but just kept the coffee, it would be nice to have something to munch on while you wait. Overall I do actively recommend people to buy Hyundai when shopping for a car because of their car builds, customer service and Warranty. 10/10 More

My 1st contact with Greg Thrasher was from a simple question I emailed Tustin Hyundai, "Is it true Tustin Hyundai does not sell over MSRP?" Greg responded with a yes, and send a video link reinforcing question I emailed Tustin Hyundai, "Is it true Tustin Hyundai does not sell over MSRP?" Greg responded with a yes, and send a video link reinforcing Tustin Hyundai's no-mark-up policy. My wife and I visited him soon, as we were looking for a 2023 Ioniq 6 with particular trim level, exterior color, and interior color. Greg got to work on finding the exact Ioniq 6 while it was in-shipment from Hyundai. Soon, things got bogged down, as the Ioniq 6 was stuck at the port of Long Beach. Greg then pulled a "rabbit out of a hat", and called me about a month early, and said "I've got your car!" Without my prompting, he did a dealer trade and got the Ioniq 6 I wanted. I drove it home just a few days ago :) More

Informative,organized detailed oriented, thorough and very prompt ,efficient friendly and very accommodating. Well come back to ask for him. very prompt ,efficient friendly and very accommodating. Well come back to ask for him. More