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Tustin Mazda
Tustin, CA
4,512 Reviews
At Tustin Mazda, original home of John Patterson's OC Auto Team family, our goal is t is to bring you the best product at a fair price, presented to you with respect, friendship, and courtesy.
We are a highly ranked Mazda dealer in California and have won countless awards. We only mention it here, so that you can be assured you will have an excellent buying experience. Our Service and Parts department are second to none and we sell the largest volume of used cars in Orange County. We would cherish the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,512 reviews
April 26, 2024
Tony continues to be the best in service. Always there now for 4 years now to give me the very best in customer satisfaction. Thank you again Tony. Your the best. Always there now for 4 years now to give me the very best in customer satisfaction. Thank you again Tony. Your the best. More
by Pmetz949
Employees Worked With
Helpful April 26, 2024
Jim Feinstein is FABULOUS at customer service and we really enjoyed working with him. He gave us a reasonable deal for the new car and our trade-in so we didn't have to haggle. He was patient and took t really enjoyed working with him. He gave us a reasonable deal for the new car and our trade-in so we didn't have to haggle. He was patient and took the time to go over all the features of our new car with us. Even after the purchase, he followed up with a phone call to see how we were doing with our new car! We really appreciate Jim's help and making our car purchase a breeze. Thanks, Jim, for going above and beyond! More
by MAC
Employees Worked With
April 25, 2024
Service is prompt and staff is great. Communication done throughout visit. Elle is fantastic, highly recommend. Communication done throughout visit. Elle is fantastic, highly recommend. More
by Nclink
Employees Worked With
April 20, 2024
Chance made the car buying process easy and fun! He’s knowledgeable, personable and professional. I appreciated how transparent and straightforward he was regarding price; he was also genuinely inte He’s knowledgeable, personable and professional. I appreciated how transparent and straightforward he was regarding price; he was also genuinely interested in making sure I made the best deal for ME….highly recommend!! More
by hokansaan
Employees Worked With
April 20, 2024
Service department is well run and Elle Cervantes is an excellent service advisor! Would recommend for any Mazda service. excellent service advisor! Would recommend for any Mazda service. More
by jevenson123
Employees Worked With
April 20, 2024
Elle is always very responsive to our concerns. Services are always quick. I appreciate the mechanic video explanation Services are always quick. I appreciate the mechanic video explanation More
by Mrsgonzogang
Employees Worked With
April 18, 2024
Like all dealerships very expensive. But friendly, clean, usually done in good time. I do like the videos reviewing the work they are doing. But friendly, clean, usually done in good time. I do like the videos reviewing the work they are doing. More
by Raquel1234angels
April 17, 2024
They were able to fix what my original dealer couldn’t and they are very professional and friendly. Even thought it’s out of my way I’ll keep using them. Thanks! and they are very professional and friendly. Even thought it’s out of my way I’ll keep using them. Thanks! More
by Dmwjohnson
Employees Worked With
Yasmine Cervantes
April 15, 2024
Great service and they go above and beyond to make sure everything is great and Tony is the best! everything is great and Tony is the best! More
by DeeThib
Employees Worked With
April 15, 2024
I really appreciate Damian for his professionalism, kindness, customer service and more. He is the best. kindness, customer service and more. He is the best. More
by Marzi.moravej
