Tustin Mazda

I purchased a certified used vehicle from Tustin Mazda a few years back and recently had an issue with my door handle. I authored an email to the dealership’s owner John Patterson. John was responsive to my few years back and recently had an issue with my door handle. I authored an email to the dealership’s owner John Patterson. John was responsive to my issue as he had a service person contact me the very next morning stating that despite the issue being out of warranty he hey would cover the repair as it was definitely an unusual issue. When I took my vehicle for the repair I ran into John near the customer waiting area. I approached him to shake his hand and thanked him for his responsiveness personally. He thanked me for my patronage and apologized for the issue - just a good, humble guy despite being the owner of the dealership with more pressing issues I’m sure. Additionally, Damian my Service Advisor and Mike the Service Manager were top notch throughout my entire repair. Their caring nature and attentiveness for their customers makes me keep coming back. Thr dealership as a whole are highly recommend from purchase to repair of your vehicle. More

Had a great experience at Tustin, Larry was very helpful and sincere. It was refreshing to see those qualities in a sales person. Would definitely recommend for anyone wanting to buy a car in the area! and sincere. It was refreshing to see those qualities in a sales person. Would definitely recommend for anyone wanting to buy a car in the area! More

Always very helpful and stress free experience from start to finish. Elle is amazing and my go to for service. Great atmosphere! to finish. Elle is amazing and my go to for service. Great atmosphere! More

Very upfront, trustworthy, and courteous dealership. Everyone is very friendly and pleasant. Love the video of my car and recommendations with the video proof Everyone is very friendly and pleasant. Love the video of my car and recommendations with the video proof More

Jim was extremely professional and kind during the car buying process. He listened to my needs and found the right car for my family. Jim and the finance dept. were even able to get me into a new car when buying process. He listened to my needs and found the right car for my family. Jim and the finance dept. were even able to get me into a new car when I was searching for used ones. I also appreciate all of the communication and follow up before, during, and after I bought the car. I definitely recommend contacting Jim at Tustin Mazda if you’re looking for a new car! More

Tustin Mazda is friendly, efficient, and honest! They have great team work. Oh, the coffee is great! They have great team work. Oh, the coffee is great! More

It was a very pleasant experience buying a car from Tustin Mazda. Josh helped me get the car I wanted. Thank you! Tustin Mazda. Josh helped me get the car I wanted. Thank you! More