Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tustin Mazda
Tustin, CA
4,604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,604 Reviews of Tustin Mazda
June 04, 2022
Dylan is very professional and provides great customer serve. Beginning with my purchase with Jeffery L. To my service appointments with Dylan I couldn’t be happier. Love the car and love the service. I c serve. Beginning with my purchase with Jeffery L. To my service appointments with Dylan I couldn’t be happier. Love the car and love the service. I cannot imagine going anywhere else. I look forward to the time Mazda brings out a hybrid More
by Mazdacx5der
Employees Worked With
Jeffrey Lesniak, Dylan Roberts
June 04, 2022
I’ve worked with a lot of dealership over the past month in my journey to find the right car. Tustin Mazda was incredible!! More specifically Janell! She was beyond exceptional!! She was a joy to work with in my journey to find the right car. Tustin Mazda was incredible!! More specifically Janell! She was beyond exceptional!! She was a joy to work with!! She took her time to address every question and go over every single detail! Purchasing a car is quite daunting, but she made sure you are feel welcomed and comfortable!! Couldn’t have asked for more! More
by Tricia O
Employees Worked With
Janell Keogh
June 02, 2022
Jim and Debbie were nice and very helpful. I started contact with Jim online through Internet sales. He provided me with information on the car. We came in the same day to see the car. I appr I started contact with Jim online through Internet sales. He provided me with information on the car. We came in the same day to see the car. I appreciate that Jim was detailed and went over the features of the car with us. Jim was straight to the point and knowledgeable. I appreciate that Jim was real with us and treated us like family. Our experience with car salesmen at other dealerships is that they were very pushy and aggressive. Browning Mazda in Cerritos was misleading with their online pricing, increasing the cost of the car by $10k in person. The sales experience at Tustin was the opposite. We understood exactly what everything cost and it was an easy experience. There were no surprise charges or unnecessary packages added. Debbie helped us with the paperwork side of things. She was thorough in explaining the forms to us and treated us very well. Again I would say we were treated like family, and not a paycheck. Overall I would highly recommend our friends and family purchase a car from Tustin Mazda. More
by denisekayj
Employees Worked With
Jim Feinstein
June 01, 2022
This is the second time I bought a new Mazda here. The sales staff and service staff are very professional and knowledgeable. The sales staff and service staff are very professional and knowledgeable. More
by Keith.matsuo
Employees Worked With
Saifur (Sammy) Rahman, Rossi Benavente, Damian Escobedo
June 01, 2022
Just had another great experience at Tustin Mazda. Although I didn’t buy a car this time, I sold them mine. Rossi and Jacques handled everything with ease. Gave me a great offer on my car and the whol Although I didn’t buy a car this time, I sold them mine. Rossi and Jacques handled everything with ease. Gave me a great offer on my car and the whole process was easy peasey. I will definitely be coming back when I’m looking to buy. More
by SW
Employees Worked With
Rossi Benavente
June 01, 2022
Blessed! I was able to find the CX-50 I’ve been looking for! Special thanks to my salesman Rossi who kept me updated on the new and incoming inventory. He fou I was able to find the CX-50 I’ve been looking for! Special thanks to my salesman Rossi who kept me updated on the new and incoming inventory. He found me the perfect one. Rossi and the whole team were extremely easy to work with and their pricing is more than fair for the current market. They don’t ply games here and are transparent through the whole process. Thanks for my dream car! More
by Mav
Employees Worked With
Rossi Benavente
May 31, 2022
Great Dealer to work with. Got the Car my Daughter needed! No overt pressure during the entire transaction. A welcome change, to be sure! Got the Car my Daughter needed! No overt pressure during the entire transaction. A welcome change, to be sure! More
by Nswanson1969
Employees Worked With
Lori, Jeffrey Lesniak
May 31, 2022
I like how Tustin is not adding market price when everyone else is. And I like that Charles is very responsive on text. But I do wish Charles can be more organized and helped me on having all the doc everyone else is. And I like that Charles is very responsive on text. But I do wish Charles can be more organized and helped me on having all the documents ready for signing the car. More communication and on emails would be better. More
by Ching
Employees Worked With
Charles Pelser
