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Tustin Mazda
Tustin, CA
4,603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,603 Reviews of Tustin Mazda
March 18, 2022
Such an amazing dealership! They have great cars to choose from and such amazing staff. Larry was AMAZING!! There aren’t enough words to explain how thankful I am for him showin They have great cars to choose from and such amazing staff. Larry was AMAZING!! There aren’t enough words to explain how thankful I am for him showing me everything about the car and for him being so helpful. He felt so much like a friend when he was assisting me, I could have asked for a better experience. More
by ursulagonzalez
Employees Worked With
Jake , Larry Henderson, Charles Pelser
March 17, 2022
I’m super impressed with the customer service, efficiency and work ethic of Victor Centeno and the entire team! They exceeded my expectations. Being greeted right away at every corner made me feel super welc and work ethic of Victor Centeno and the entire team! They exceeded my expectations. Being greeted right away at every corner made me feel super welcomed! Victor is extremely informative and a MASTER of his craft. Thank you to all as I embark into a different phase in my life. Great experience in leasing my CX-5 2022! More
by hjcenteno1221
Employees Worked With
Victor Centeno, Jeff Walker, Charles Pelser
March 16, 2022
TUSTIN-Mazda has been nothing but superior in terms of customer service and meeting my needs as the car owner. I purchased my Mazda about two years ago from this specific dealership . Dylan Roberts is my customer service and meeting my needs as the car owner. I purchased my Mazda about two years ago from this specific dealership . Dylan Roberts is my certified service advisor and he is as efficient and gracious as anyone could be. I thought I had a 10:40 am appointment today (at least that’s what I was attempting to secure online) However, apparently I m not totally online saavy. I was greeted graciously and referred to Dylan. He said, “ No problem, we will get your car serviced.” I went for a walk instead of waiting inside . Shortly there after, my phone buzzed and it was literally link to a video of the Mazda servicemen doing a all points inspection of my car that I was able to view … he even showed me the exact amount of wear on the rear brakes. No chance Tustin Mazda will charge you for some thing that you don’t need because they show you in a real time video. I couldn’t be more impressed . Tustin Mazda Has my complete confidence because of their service monastery and trustworthiness and exemplary customer service. More
by Irene Daleo
Employees Worked With
Dylan Roberts
March 15, 2022
Absolutely love working with this dealership and Tony in Service. Ethical, informative, and makes sure you’re up to speed with what needs to be done or not done on your car to keep you safe on the road. No Service. Ethical, informative, and makes sure you’re up to speed with what needs to be done or not done on your car to keep you safe on the road. No upselling and punctual too. More
by lovemyty96
Employees Worked With
Jim Feinstein, Elle Cervantes, Tony Mattingly
March 14, 2022
This has been the best experience in purchasing a vehicle. Victor made everything so seamless. It was quick and no hassle. We will definitely be buying another car from this dealership. Victor went b vehicle. Victor made everything so seamless. It was quick and no hassle. We will definitely be buying another car from this dealership. Victor went beyond exceptional service. 5+ stars. More
by Edwen6
Employees Worked With
Victor Centeno
March 14, 2022
I’ve been coming to Tustin MAZDA since I purchased my car in 2007. The purchasing process was fantastic and their service department is just as great. When I’m living in the area their service department is in 2007. The purchasing process was fantastic and their service department is just as great. When I’m living in the area their service department is my first choice for maintenance. They are straightforward in pricing and always go above and beyond to make sure I am safe in the road - plus it’s fun to drive a car from their fleet when needed. I highly recommend doing business here! More
by jtotheruth
Employees Worked With
Damian Escobedo
March 14, 2022
I love that each time I come here I get informed about what the issue is with my car and no one is trying to force me to buy anything extra. I live the video option. This is great. Josh is always friendly what the issue is with my car and no one is trying to force me to buy anything extra. I live the video option. This is great. Josh is always friendly. More
by Norma
Employees Worked With
Joshua Vasquez
March 14, 2022
As always had my Mazda serviced at Tustin Mazda. Elle and her service team were friendly and efficient. I received a video of my car while being serviced which I appreciated. The whole team is aweso Elle and her service team were friendly and efficient. I received a video of my car while being serviced which I appreciated. The whole team is awesome and I highly recommend and wouldn't go anywhere else More
by NancyM
Employees Worked With
Elle Cervantes
