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Tustin Mazda
Tustin, CA
4,610 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,610 Reviews of Tustin Mazda
March 20, 2022
I came in for my 10,000 mile service and my advisor Tony Mattingly was great. The customer lounge was comfortable and JP’s pancakes seemed to be a hit. Tony explained the full circle inspection results to Mattingly was great. The customer lounge was comfortable and JP’s pancakes seemed to be a hit. Tony explained the full circle inspection results to me which I appreciated. I will always have my future service done at Tustin Mazda. More
by nikichristian
Employees Worked With
Joshua Vasquez, Tony Mattingly
March 20, 2022
We had a terrific experience at Tustin, Mazda. Our salesman Victor Centeno was helpful & willing to go that extra mile to make us happy. The dealership has a welcoming atmosphere; it was a refresh Our salesman Victor Centeno was helpful & willing to go that extra mile to make us happy. The dealership has a welcoming atmosphere; it was a refreshing change to have the owner come & introduce himself & make himself available to us, before we signed any car deals. The car market today was a bit discouraging for us, we visited close to 20 car dealerships throughout San Diego, Orange, & Riverside Counties for over a month lots of brands & salespeople, I can honestly say it was worth the drive from Oceanside to Tustin to purchase a car at Tustin Mazda, go see Victor Centeno for your next new car! Cheers! More
by Annemarielpz
Employees Worked With
Victor Centeno, Charles Pelser
March 20, 2022
Outstanding customer service, across-the-board. From setting up the appointment with Charlie, to Josh’s assistance throughout the day, and with Andy, as technician, the overall level of support was From setting up the appointment with Charlie, to Josh’s assistance throughout the day, and with Andy, as technician, the overall level of support was extremely appreciated. I especially liked the video walk-through of the inspection and pending repairs, allowing an opportunity for both review and to sign off. I have worked with many professional service providers and consider Tustin Mazda among the very best. Highly recommended!! More
by Mazda Fan!
Employees Worked With
Charlie Christian; Andy (last name ?), lead technician., Jim Feinstein, Joshua Vasquez
March 19, 2022
Dylan has always given me such great service! He is positive, professional, courteous, and honest! These are things that are rare to find at a car dealership and I truly appreciate Dylan’s time a He is positive, professional, courteous, and honest! These are things that are rare to find at a car dealership and I truly appreciate Dylan’s time and effort that he has spent with me. More
by Wschell
Employees Worked With
Dylan Roberts
March 19, 2022
Tony M. was very helpful as always. He communicated and answered all questions through text messages and also made us very comfortable with the whole proces was very helpful as always. He communicated and answered all questions through text messages and also made us very comfortable with the whole process. We always appreciate all the extras such as the nice car wash and a ride to pick up vehicle. More
by cinschrader
Employees Worked With
Tony Mattingly
March 18, 2022
Sam was down to earth and listened to our car needs. Everyone we met at each step of our purchase were friendly, knowledgeable, and courteous. We were also introduced to Mr. Patterson, who thanked us fo Everyone we met at each step of our purchase were friendly, knowledgeable, and courteous. We were also introduced to Mr. Patterson, who thanked us for joining the “Mazda family”. More
by John
Employees Worked With
Saifur (Sammy) Rahman
March 18, 2022
Such an amazing dealership! They have great cars to choose from and such amazing staff. Larry was AMAZING!! There aren’t enough words to explain how thankful I am for him showin They have great cars to choose from and such amazing staff. Larry was AMAZING!! There aren’t enough words to explain how thankful I am for him showing me everything about the car and for him being so helpful. He felt so much like a friend when he was assisting me, I could have asked for a better experience. More
by ursulagonzalez
Employees Worked With
Jake , Larry Henderson, Charles Pelser
March 17, 2022
I’m super impressed with the customer service, efficiency and work ethic of Victor Centeno and the entire team! They exceeded my expectations. Being greeted right away at every corner made me feel super welc and work ethic of Victor Centeno and the entire team! They exceeded my expectations. Being greeted right away at every corner made me feel super welcomed! Victor is extremely informative and a MASTER of his craft. Thank you to all as I embark into a different phase in my life. Great experience in leasing my CX-5 2022! More
by hjcenteno1221
Employees Worked With
Victor Centeno, Jeff Walker, Charles Pelser
March 16, 2022
TUSTIN-Mazda has been nothing but superior in terms of customer service and meeting my needs as the car owner. I purchased my Mazda about two years ago from this specific dealership . Dylan Roberts is my customer service and meeting my needs as the car owner. I purchased my Mazda about two years ago from this specific dealership . Dylan Roberts is my certified service advisor and he is as efficient and gracious as anyone could be. I thought I had a 10:40 am appointment today (at least that’s what I was attempting to secure online) However, apparently I m not totally online saavy. I was greeted graciously and referred to Dylan. He said, “ No problem, we will get your car serviced.” I went for a walk instead of waiting inside . Shortly there after, my phone buzzed and it was literally link to a video of the Mazda servicemen doing a all points inspection of my car that I was able to view … he even showed me the exact amount of wear on the rear brakes. No chance Tustin Mazda will charge you for some thing that you don’t need because they show you in a real time video. I couldn’t be more impressed . Tustin Mazda Has my complete confidence because of their service monastery and trustworthiness and exemplary customer service. More
by Irene Daleo
Employees Worked With
Dylan Roberts
