Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tustin Mazda
Tustin, CA
4,610 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,610 Reviews of Tustin Mazda
February 15, 2021
Wow, where do I start! Victor was such an incredible help when I arrived looking to buy the used Honda they had on the lot. He answered and clarified all the questions I had regarding the car and deals! I wi when I arrived looking to buy the used Honda they had on the lot. He answered and clarified all the questions I had regarding the car and deals! I will be referring all family and friends to this Mazda dealership & to Victor! More
by lexibay
Employees Worked With
Victor Centeno
February 15, 2021
Janell was excellent and made the purchase of our CX-5 smooth. Knowledgeable and focuses on what's important to to the buyers. Would easily buy from her again! smooth. Knowledgeable and focuses on what's important to to the buyers. Would easily buy from her again! More
by dracos
Employees Worked With
Janell Keogh
February 14, 2021
Janell helped me all the way to get my first car in the US. She is very knowledgeable, efficient and customer oriented. In 3 years from know guess who’s selling me my next new car? Thanks Janell, see you s US. She is very knowledgeable, efficient and customer oriented. In 3 years from know guess who’s selling me my next new car? Thanks Janell, see you soon. More
by Jorge Saud
Employees Worked With
Janell Keogh
February 13, 2021
Jim was fantastic to work with for our purchase. I did most of my shopping online and he was very quick to respond to my inquires and had the best pricing by far. Other dealers I emailed were selling the most of my shopping online and he was very quick to respond to my inquires and had the best pricing by far. Other dealers I emailed were selling the car I wanted for MSRP and one discounted it $180. Jim was able to get the price below MSRP by over $2,100 on a special edition model that the other dealers wouldn't budge on. He was able to illustrate all of the monthly payment scenarios for both a purchase or a lease with different amounts down, so we really could choose our payment and down payment. I could not have been happier. We were able to do the loan application online ahead of time so when we visited the dealership and met Jim face to face for the first time, it went quickly. He spent time with my wife going over all of the details of the new vehicle and set up the Apple Car Play system with her phone. He shared all the details on they infotainment system and made it easy to understand. Jim was responsive and transparent from my first email. It was one one of the best car purchases I have ever made. More
by tmfelde
Employees Worked With
Jim Feinstein
February 12, 2021
Victor is a great guy, honest, friendly not pushy. He helped us and understood what we wanted. He even got us lunch while we waited. Great service! Thank you! helped us and understood what we wanted. He even got us lunch while we waited. Great service! Thank you! More
by Juan Martinez
Employees Worked With
Victor Centeno
February 12, 2021
I am very pleased with both Tony and the dealership! The dealership itself is well thought-out in its design and aesthetics, and the comfort of the customers. The lounge is comfortable with areas to work, dealership itself is well thought-out in its design and aesthetics, and the comfort of the customers. The lounge is comfortable with areas to work, and the restroom is always clean and stocked. As far as Tony, he welcomed me by name when I arrived, and seemed to remember me from my previous visit. I came in for a service issue that turned out to be my key fobs needing new batteries. I was in and out in 10 minutes for a last minute scheduled appointment for less than 20 bucks! Looking forward to my next visit. More
by MJC1998
Employees Worked With
Tony Mattingly
February 12, 2021
We were thrilled by the attention of Omar to make sure that our purchase experience was efficient, fun and personal. The entire purchase was less than an hour and we were on our way to having lunch. that our purchase experience was efficient, fun and personal. The entire purchase was less than an hour and we were on our way to having lunch. More
by BudDog
Employees Worked With
Joshua Wheelan, Omar Jasso
February 10, 2021
Omar went way out of his way to make me feel comfortable with my new car purchase. While offering options, he wasn't pushy, which I appreciated. He even delivered the car to me, and was patient and spent ti with my new car purchase. While offering options, he wasn't pushy, which I appreciated. He even delivered the car to me, and was patient and spent time with me to make sure that I understood the features I was getting. I feel like I got a good deal on the car, too. More
by Ginna R
Employees Worked With
Omar Jasso
February 10, 2021
Outstanding service! Kind, knowledgeable, efficient - Tony is for real. This guy models exceptional customer service, was great to work with, and very friendly. Thank you! Tony is for real. This guy models exceptional customer service, was great to work with, and very friendly. Thank you! More
by tyler.swaney
Employees Worked With
Tony Mattingly
February 10, 2021
Very knowledgeable, helpful, responsive and great to work with. Tony listened to my concerns on an issue my car was having and made sure to get it looked at and taken care of! with. Tony listened to my concerns on an issue my car was having and made sure to get it looked at and taken care of! More
by Kmwilliams52
Employees Worked With
Tony Mattingly
