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Tustin Mazda
Tustin, CA
4,616 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,616 Reviews of Tustin Mazda
June 23, 2020
Too Easy Jimmy found the car we were after and was very forthcoming with expectations. He worked until I was comfortable with our overall outcome. No pressure Jimmy found the car we were after and was very forthcoming with expectations. He worked until I was comfortable with our overall outcome. No pressure of any kind. Simply excellent customer service and a great experience! Thank you :) More
by S. Guerrero
Employees Worked With
Jim Feinstein
June 23, 2020
Jimmy and his team at Tustin Mazda made the experience very comfortable... I highly recommend this dealership. Exceptional customer service and everyone was friendly. Jimmy took the time to make sure very comfortable... I highly recommend this dealership. Exceptional customer service and everyone was friendly. Jimmy took the time to make sure all my questions were answered. I loved the follow up and check in's with me to ask if anything is needed or if i had any additional questions. More
by tmaxniki2847
Employees Worked With
Jake, Jim Feinstein
June 23, 2020
I can’t begin to tell you the amazing job that Jeffery did. From working out a deal with the financing team to signing with Debbie. From beginning to end the process was quick and transparent. No haggling did. From working out a deal with the financing team to signing with Debbie. From beginning to end the process was quick and transparent. No haggling, no arm twisting and I left today with my brand new Mazda 3 hatchback. I’ve been a big Camaro driver but I’m excited to join the Mazda family and know that we will get the best service at OC Mazda. Again, THANK YOU THANK YOU THANK YOU!! More
by Carlos Ochoa
Employees Worked With
Dong Shin, Jeffrey Lesniak
June 22, 2020
Amazing! Kind! Really cares about the customer! Makes the car buying process so easy! I would never go anywhere else! Jim truly is the best car salesperson to work with. car buying process so easy! I would never go anywhere else! Jim truly is the best car salesperson to work with. More
by Lspector87
Employees Worked With
Jim Feinstein
June 22, 2020
Professional, knowledgeable, made the process of purchasing a car quick and easy. Jim was able to utilize the Costco program I was interested in and we completed our purchase purchasing a car quick and easy. Jim was able to utilize the Costco program I was interested in and we completed our purchase More
by MazdaAnn
Employees Worked With
Jim Feinstein
June 20, 2020
Great experience. Easy, hassle free. Would definitely come back! To top it off, they even gave us free lunch. Highly recommend to anyone searching for a new car. Thank you Sammy! come back! To top it off, they even gave us free lunch. Highly recommend to anyone searching for a new car. Thank you Sammy! More
by Csobel
Employees Worked With
Saifur (Sammy) Rahman
June 19, 2020
No pressure - No Hassle - Just Great Customer Service Over the last few weeks, I was on a mission to purchase a car. I visited several Mazda dealerships and this was by far THE best experience. I am in Sa Over the last few weeks, I was on a mission to purchase a car. I visited several Mazda dealerships and this was by far THE best experience. I am in San Diego and the people who showed me cars weren't half as good as Jim. Jim is friendly and very knowledgeable. He's not pushy either. That's important to me. I've had experiences test driving a car and the salesman would just talk and not let me "hear" and feel the car. Jim's knowledge and personality made this a very comfortable experience for me. No hassle. No pressure. Easy. And I LOVE my car! If you visit OC Mazda, ask for Jim. You won't regret it. Lastly, this is the only place I've visited where all cars were immaculate. I've visited a few Mazda dealerships where the inventory on the website didn't live up to what I saw in person. More
by Chris
Employees Worked With
Jim Feinstein
June 19, 2020
Joshua was an amazing dealer to work with! He was very personable and professional and made the process very comfortable. As a first time car buyer, I had no idea what to expect, but Joshua made everythin personable and professional and made the process very comfortable. As a first time car buyer, I had no idea what to expect, but Joshua made everything very easy and painless. I don't live very close to Tustin and he made the drive there very much worth it for me to get a car! More
by ruby.ballestamon
Employees Worked With
Joshua Wheelan
June 16, 2020
Joshua was incredibly helpful and not at all pushy, which is just what I hope for in a dealer. I really wasn't looking forward to going through the whole car buying process, but I ended up being amazed at ho is just what I hope for in a dealer. I really wasn't looking forward to going through the whole car buying process, but I ended up being amazed at how well things went. Many thanks to Joshua and the OC Mazda team for making that possible. And the free ice cream from the truck outside didn't hurt either. :) More
by random_r
Employees Worked With
Joshua Wheelan
June 15, 2020
Easy and comfortable purchase experience I have to say I was a little stressed about the process and Omar made the experience very enjoyable. I am very happy with my car and appreciate Omar c I have to say I was a little stressed about the process and Omar made the experience very enjoyable. I am very happy with my car and appreciate Omar continuing to check in on me even after I got the car. He answered all my questions quickly and helped me get the car of my dreams! YOU ARE AWESOME THANK YOU More
by kelseymorgan1990
Employees Worked With
The lady who helped me with my document was an absolute doll and so patient. , Omar Jasso
