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Tustin Mazda
Tustin, CA
4,608 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,608 Reviews of Tustin Mazda
October 02, 2023
Tony was great. Great service, vehicle was quickly inspected and repairs completed timely. I have been going to this service center for 14 years and have always ha Great service, vehicle was quickly inspected and repairs completed timely. I have been going to this service center for 14 years and have always had great service. More
by Rktalwar
Employees Worked With
Tony Mattingly
October 01, 2023
Rossi was extremely helpful and flexible! I had to drive to the dealership from Northern California for personal reasons and he was so willing to work with me. This entire dealership and its I had to drive to the dealership from Northern California for personal reasons and he was so willing to work with me. This entire dealership and its staff are so accommodating and have great customer service. If anyone is looking to get a Mazda, go to Tustin Mazda! More
by shayla.masters
Employees Worked With
Rossi Benavente
October 01, 2023
Rossi Benavente was a pleasure to work with. He was knowledgeable, professional and very helpful. I would highly recommend him to family and friends if they needed to purchase a car. He was knowledgeable, professional and very helpful. I would highly recommend him to family and friends if they needed to purchase a car. More
by occlarks
Employees Worked With
Rossi Benavente
October 01, 2023
Dylan is the only reason why I would come back to Tustin Mazda. He is a person I can trust with his opinion that he will take care of me and my car. He answers questions and keeps me updated with what my ca Mazda. He is a person I can trust with his opinion that he will take care of me and my car. He answers questions and keeps me updated with what my car needs to be serviced on . He is pleasant and outgoing and I will recommend him to my friends who have Mazdas . A great guy! More
by denise.mceuen
Employees Worked With
Dylan Roberts
September 30, 2023
Patrick went above and beyond in communication. He was very responsive and thoughtful in offering options based on my interests. I really appreciate all the effort he put in to help in my car buyin He was very responsive and thoughtful in offering options based on my interests. I really appreciate all the effort he put in to help in my car buying journey. Thanks! More
by scottmorganus
Employees Worked With
Patrick Curnyn
September 30, 2023
Thus dealership used to be great. Until one works with the service manager: Michael Torres. He is hot tempered. Would not permit one who has a car in the service center speak to anyon Until one works with the service manager: Michael Torres. He is hot tempered. Would not permit one who has a car in the service center speak to anyone else but him. And ontop of that while one's mother has a medical procedure. They will go to such lengths to illegal trespass into a garage (without warning) when promised to trade vehicles. They will steal one's car loaner by trespassing. And go back against their word to drop off one's vehcile [ which still does not have warranty repairs fulfilled. Noticed less then 24 hours after a high jacking car situation?] I go to church. I've been to and from dealerships at leave 22+ years of my life. If my grandfather was alive he would stand for such unprofessionalizism. Also tustin mazda service no longer cares about the customer. Their needs. Their needs with their car to be repaired under warranty. I'm under 15k in total mileage. Started going to this location around two years ago. Yes Elle can be helpful. But I feel bad for her having to clean up Michael Torres mess. Work with anyone but Michael Torres- he will not fix one's vehicle NO. MATTER. WHAT. I currently have my vehicle. It's unsafe to drive after it going to this service center. Anything warranty related will not be fixed (current day). More
by NotMichaelTorres
Employees Worked With
Run away from Michael Torres. He will harass you. Especially if one is a female., Janell Keogh, Elle Cervantes, Michael Torres, Damian Escobedo
September 29, 2023
I firts met Charles in January '23 when I first started looking to replace my 2005 Honda CRV. He sold me on the CX-5 signature however it was just a little to much $ for me. I contunied to look and finally looking to replace my 2005 Honda CRV. He sold me on the CX-5 signature however it was just a little to much $ for me. I contunied to look and finally saw a used 2021 for sale at Tustin Mazda. I looked Charles back up, went down for a test drive and he gave me a great price, and I bought. I wasnt an easy customer to switch from the Honda but Charles represents the Mazda line so well, I felt confident that this Mazda will perform just as well or better than the Honda. It's now a week later I couldnt be happier with my new Mazda, thank you Charles! More
by CONTACTPHILHALL
Employees Worked With
Charles Pelser
