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Tustin Mazda
Tustin, CA
4,609 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,609 Reviews of Tustin Mazda
January 07, 2020
One of the cleanest and nicest dealerships everyone at Tustin location was extremely professional and helpful. If you are looking for a Mazda in Southern California this is a great place to start Tustin location was extremely professional and helpful. If you are looking for a Mazda in Southern California this is a great place to start More
by Hollyharris33
Employees Worked With
Jim Feinstein
January 07, 2020
Greatest buying experience!! Everyone was extremely friendly. Process went faster than imagine! Thank you Larry & Mazda team! Will recommend friends & Family for future. Zoom zoom friendly. Process went faster than imagine! Thank you Larry & Mazda team! Will recommend friends & Family for future. Zoom zoom More
by lherrera702
Employees Worked With
Larry Henderson
January 07, 2020
Excellence customer service We bought a car from OC Mazda and had the best customer service experience, we were satisfied with the deal we got and highly recommend our friends an We bought a car from OC Mazda and had the best customer service experience, we were satisfied with the deal we got and highly recommend our friends and family to come here. Staff at this dealer is friendly, the process of price negotiation is straight forward, no hassle. We worked with fleet manager Janell Keogh and she made our experience very pleasant. Janell was very knowledgeable, friendly, and she thoroughly answered all my questions. I would recommend her to my friends and family. More
by kiwi7631
Employees Worked With
Veronica (finance department), Janell Keogh
January 06, 2020
Chipotle for everyone! Jim was fantastic and very helpful. We had a bad experience at the Cap Mazda dealership and came right here on our way back home to check out one last Jim was fantastic and very helpful. We had a bad experience at the Cap Mazda dealership and came right here on our way back home to check out one last car before calling it a day. We were going to stop for food first and I told Jim that we were driving far to see this car and to please let me know if it was gone. Another couple was interested in the car and he let us know right away. We just got off the exit and skipped going to lunch to see it. The second we got there he asked us if we needed anything and we said in a half joking way "chipotle" and he said he'd take care of it. Walked out with full bellys and a great deal on a great car. Jim is fantastic! Highly recommended. Also. Get the chicken bowl. More
by justinmvesci
Employees Worked With
Jim Feinstein
January 05, 2020
Very good cars salesman, very informative and friendly. Most importantly easy to talk too and ask questions! Had a good experience purchasing my first car at this dealership. Most importantly easy to talk too and ask questions! Had a good experience purchasing my first car at this dealership. More
by Leon
Employees Worked With
Larry Henderson
January 04, 2020
Great Car Buying Experience It was time to say goodbye to the old car and the old year 2019, and to find my new car with the dawn of the new year 2020! It was nostalgic yet exci It was time to say goodbye to the old car and the old year 2019, and to find my new car with the dawn of the new year 2020! It was nostalgic yet exciting, bitter-sweet and yet unforgettable. Mazda was the first dealership we checked out and I was impressed with the comfort, the power, and the overall experience. We left because there were a couple of other cars we wanted to check out on our list. After a thoughtful lunch to mull over our test drives, I decided that I liked the Mazda the best of all. So we returned and eventually settled on the brilliant red CX-9 Signature. Our sales guy helped us negotiate a good deal and we are very happy with this outcome. Thank you Tustin Mazda! More
by annabelngquick
Employees Worked With
Veronica, Saifur (Sammy) Rahman, Victor Centeno
January 04, 2020
Janelle was amazing! I’m not an easy shopper. I don’t like spending hours at the dealership and haggling over price. I emailed with Janelle ahead of time, agreed on a price and told her I wanted to be in like spending hours at the dealership and haggling over price. I emailed with Janelle ahead of time, agreed on a price and told her I wanted to be in and out as quickly as possible. She had everything ready when I came in and we were out in under an hour! Best dealership buying experience I’ve ever had! This dealership is special and they really take care of you! From the top down, great customer care! More
by akaboody
Employees Worked With
Janell Keogh
January 03, 2020
Jim Feinstein-- Highly Recommend Jim provided an overall great experience and helped me get into a beautiful CX-5. If you're looking to not get your chain jerked and work with a good Jim provided an overall great experience and helped me get into a beautiful CX-5. If you're looking to not get your chain jerked and work with a good guy, go to Jim. Appreciate his efforts and the rest of the team. Thanks guys! More
by Billy
Employees Worked With
Jim Feinstein, Omar Jasso
January 02, 2020
Omar is a True Professional -- Highly Recommend! My wife and I had an awesome car buying experience with Omar, who worked his magic and secured for us a 2020 CX-30 Premium Package in the highly desir My wife and I had an awesome car buying experience with Omar, who worked his magic and secured for us a 2020 CX-30 Premium Package in the highly desirable Polymetal Gray Metallic. This car is absolutely gorgeous and we love everything about it. Omar is very gracious, thoughtful and patient. He made the whole process so painless and pleasant. A true professional and Tustin Mazda is very lucky to have him on their team. p.s. we had also purchased our 2016 Mazda CX-5 (brand new) from Tustin Mazda and a couple of weeks ago it was totaled in a violent side-impact collision -- the safety features in our Mazda very likely saved our lives and we walked away with barely a scratch. Won't buy from another manufacturer, we're Mazda fans for life. With much gratitude, Bryan & Laura S. More
by Bschager69
Employees Worked With
Omar Jasso
January 02, 2020
Omar made this process not only easy, but enjoyable! Omar provided excellent customer service from start to finish! He worked with us over the course of a week or so to make sure that the car we ended up Omar provided excellent customer service from start to finish! He worked with us over the course of a week or so to make sure that the car we ended up with was the right fit for our daughter. He was quick to respond to text messages and open to working with our schedule. During the final process he was professional, courteous, and made sure that we were confident with our purchase. My young adult daughter was so impressed with his service that she was telling all of her friends to "go see Omar" if they were looking for a new car. At any point in the future when it is time for a new car purchase, we will definitely be visiting OC Mazda and making sure that Omar is our guy! More
by Mcfehlman
Employees Worked With
Omar Jasso
