Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tustin Mazda
Tustin, CA
4,603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,603 Reviews of Tustin Mazda
September 18, 2023
I called to inquire about a particular car a few weeks back, they didn't have it, so I asked to be notified when and if they got one in, sure enough, Jim/Jimmy called me when one came in and he gave it to back, they didn't have it, so I asked to be notified when and if they got one in, sure enough, Jim/Jimmy called me when one came in and he gave it to me at a great price, he was nice, professional and courteous the entire time, there were no sales pitches trying to squeeze more money out of me, I don't think there was any dealer markup - nothing above MSRP. He also knew all the details of the model I was buying - I previously test drove it at a different dealership, and they were very over confident, but barely knew anything about the car - not so with Jim, he showed me all the details I needed to know and more! He was a pleasure to deal with, and I'd definitely want to use him again next time whenever that may be! He also helped me sell my old car and got me a great price for it - there was an issue with selling it, but he was able to work around it all behind the scenes while I was working with finance to finalize the deal for my new car! More
by lee
Employees Worked With
Jim Feinstein
September 17, 2023
Larry and Charles are very knowledgeable with tons of energy! The people at Tustin Mazda are active and welcoming from the moment we stepped foot onto the dealership. energy! The people at Tustin Mazda are active and welcoming from the moment we stepped foot onto the dealership. More
by ktang81
Employees Worked With
Larry Henderson, Charles Pelser
September 16, 2023
I always have an excellent experience at Tustin Mazda. The staff is welcoming, professional and knowledgeable. I appreciate the updates and video of my vehicle as it's being serviced. The staff is welcoming, professional and knowledgeable. I appreciate the updates and video of my vehicle as it's being serviced. More
by wcarlson
Employees Worked With
Dylan Roberts
September 15, 2023
Sammy is was such a helpful person ! !! he helped me to get my monthly payment we’re i wanted to be at if you ever wanna get a Mazda to ask for Sammy!!!! !! he helped me to get my monthly payment we’re i wanted to be at if you ever wanna get a Mazda to ask for Sammy!!!! More
by bryannaguerrero1
Employees Worked With
Saifur (Sammy) Rahman
September 15, 2023
Thank you so much for helping me through the process of leasing my CX5. It was the best experience i have had at a dealership! Jeffrey knows his vehicles well and provided all of the answers that i needed leasing my CX5. It was the best experience i have had at a dealership! Jeffrey knows his vehicles well and provided all of the answers that i needed to help make my decision! The dealership is well run and i have no doubt that i will send my friends and family there to purchase their vehicles. I love my CX5! More
by Brenbeau2
Employees Worked With
Jeffrey Lesniak
September 15, 2023
The dealership is excellent and provides a comfortable experience for purchasing and servicing my vehicle. Elle always takes great care of me and clearly communicates everything that is going on with my c experience for purchasing and servicing my vehicle. Elle always takes great care of me and clearly communicates everything that is going on with my car. She’s wonderful! More
by SCF
Employees Worked With
Elle Cervantes
September 15, 2023
I went to another Mazda dealer first and didn’t like the service because no one followed up with me. In contrast, Keith in Tustin was informative and professional. He answered all my questions and helped me service because no one followed up with me. In contrast, Keith in Tustin was informative and professional. He answered all my questions and helped me right away in finding what I wanted. Most importantly, he did not waste my time. Because of him I was able to work rather than sit at the dealer unnecessarily for hours. The result is that I have a car I love- the cooling seats being one of my favorite features. I highly recommend Tustin Mazda and Keith. More
by beachclemons
Employees Worked With
Kevin Keogh
September 12, 2023
Tustin mazda is the place to go to. They always make it happen and have the best customer service. Big thank you to Victor, John, Don, and Jeff! They always make it happen and have the best customer service. Big thank you to Victor, John, Don, and Jeff! More
by snavarro123
Employees Worked With
Victor Centeno
September 12, 2023
The service team is fantastic, and willing to work with you with what will be best for your situation. They give you all of the options and recommendations for what is needed, but are not pushy, unless it you with what will be best for your situation. They give you all of the options and recommendations for what is needed, but are not pushy, unless it is a safety issue. More
by ADaringer
Employees Worked With
Dylan Roberts
