Tustin Mazda

Great dealership! We leased our first car here three years ago and loved the customer service we received from all the employees, particularly Larry. When we were loo We leased our first car here three years ago and loved the customer service we received from all the employees, particularly Larry. When we were looking for a second vehicle we didn’t consider another option so chose another Mazda, simply because of how painless Larry made the whole process the first time round. We just signed another lease this week and Larry once again was a pleaseure to deal with. He has a great amount of patience and we never feel like he is trying to force us into anything. You really do feel he has your best interests in mind throughout and in our experience with other car dealerships this was simply not the case. As business owners ourselves we know the true value in meeting our customers needs and exceeding their expectations and at Tustin Mazda they clearly also understand this. Thanks again, Larry! More

Great service, friendly and helpful team We had a wonderful experience with Tustin Mazda especially with Jim Feinstein! We saw a great used car on their website and Jim was prompt and graciou We had a wonderful experience with Tustin Mazda especially with Jim Feinstein! We saw a great used car on their website and Jim was prompt and gracious in responding to us and even accommodated to see us on his day off. The car is as pristine as how it's advertised in person. The rest of the team in Tustin Mazda were friendly and helpful. So we want to thank Jim for his wonderful service and for the great deal he gave us on the car! More

Superior Sales Representative - Superior Dealership In looking for a new car we decided to purchase another Mazda. We always used Tustin Mazda to service our Miata and found the service team to be exce In looking for a new car we decided to purchase another Mazda. We always used Tustin Mazda to service our Miata and found the service team to be excellent - yea! Jefferson! Searching for a Mazda 3 we received a call from Joshua Wheelan. For us, it comes down to a good deal AND finding the exact car we wanted. Joshua worked tirelessly to find us the color and other specifications we desired - no high pressure, late night calls or texts - just honest answers to our questions and price range. The Mazda 3 we purchased required some dealership swaps, and Joshua kept us informed of how that process was progressing. The car arrived at Tustin Mazda, the deal was completed! Joshua walked us through the entire process, showing us the features and helping us link up our cell phones. He made us feel important and valued - that is how customer service is designed to work! Alan Purvis More

No pressure, friendly and professional A clean, friendly, no pressure dealership. We dealt with Omar and Josh in Internet Sales and have 0 complaints. We found a used CX-5 online, enquired A clean, friendly, no pressure dealership. We dealt with Omar and Josh in Internet Sales and have 0 complaints. We found a used CX-5 online, enquired about it via email and had any questions answered via phone call within 20 minutes. We set up an appointment to view said car and Omar set it aside so that it would available for our viewing only. Omar is thorough with his explanation of features. Allowed us to peek at other Mazda models to compare to our CX-5 choice. The test drive is a great amount of time to get the feel of the vehicle, while Omar further explains features along the way, having the driver try them out. Once we decided to purchase, it went smoothly with no pressure. Omar stepped away when needed to give us time to talk. When Omar had another appointment we were handed to Josh, and he was just as friendly and professional. We would return to make a future Mazda purchase and we definitely recommend purchasing from Tustin Mazda. More

Enthusiastic and helpful! Shaun had a bow and sign on my new car! He was ran through the whole car with me and gave me a lot of safety tips! Shaun had a bow and sign on my new car! He was ran through the whole car with me and gave me a lot of safety tips! More

A+ Thrilled Once Again! Tustin Mazda, specifically Shaun McCray (Magical Auto Ninja Guru) in Sales helped me to lease my 3rd Mazda from them! The dealership is clean, comfort Tustin Mazda, specifically Shaun McCray (Magical Auto Ninja Guru) in Sales helped me to lease my 3rd Mazda from them! The dealership is clean, comfortable and the staff are all super friendly with smiles on their faces. The positive, inviting atmosphere knowing that you can ask any team member a question makes car buying practically effortless. John Patterson, the dealership owner personally introduced himself (again – we meet when I leased my last car) and wanted me to take him to look at my leased CX-5. Shaun was able to work his magic (I am not kidding), once again, and get me out of my 2016 CX-5 Grand Touring lease and put me into a 2019 CX-5 Grand Touring with out any hassle! Shaun explained the vehicle’s options, safety and mechanics from bumper to bumper with efficiency, patience and professionalism. Bonus, he also mentioned to call him anytime with any questions about my new car. Annie in Financing did a superb job! Everything was handled professionally and quick, since I had done this a few times – but with all my questions answered. Thanks again Shaun, Annie (Anne Edrisi) and the rest of OC Mazda for making my auto buying once again smooth! More

Great Experience Again Chance was very helpful and patient in helping with the purchase of a new Mazda 3 for my daughter. He was very accommodating in meeting with us on a Chance was very helpful and patient in helping with the purchase of a new Mazda 3 for my daughter. He was very accommodating in meeting with us on a Sunday morning to finalize the sale. I greatly appreciated his accurate estimate of the out-the-door cost of the car before the contract was prepared. This is the fourth Mazda I have either purchased or leased at Tustin Mazda and always feel comfortable and valued as a customer at this dealership. More

Great Car; Great Service I was picking up a slightly used 2018 CX-9 fromTistin Mazda. Chad, who also goes by “Frog”, met me as we had arranged. He gave me a full orientation I was picking up a slightly used 2018 CX-9 fromTistin Mazda. Chad, who also goes by “Frog”, met me as we had arranged. He gave me a full orientation to he car. I was amazed at the impressive technology that comes on this great looking SUV. Frog was friendly and knowledgeable about the details. Then I went to Anne in the finance department. Again, friendly and efficient. All the paperwork was ready for me to sign when I got there. Thanks to everyone at Tustin Mazda for a great car and experience. More

Jim is the best! I just leased a Mazda CX-5 and I could not be happier. Jim Feinstein made my parents and I feel so comfortable and walked through all of my options to I just leased a Mazda CX-5 and I could not be happier. Jim Feinstein made my parents and I feel so comfortable and walked through all of my options to make sure that I left with the car that I wanted. He was so genuine and patient and we truly enjoyed spending our day with him. Thanks again Jim!! I had such a pleasant experience at Tustin Mazda and would highly recommend this dealership to anyone. More

Larry was great! Larry helped us out so much. This was my first time buying a car (by myself) and he was very patient with me. I really appreciated it because I was ne Larry helped us out so much. This was my first time buying a car (by myself) and he was very patient with me. I really appreciated it because I was nervous about getting someone who was just to sell me. I didn’t feel pressure to buy at all. Larry cared about me and wanted to get me the best deal for my first car. I would highly recommend Larry! Thanks for getting a great deal on a GREAT car! More