Tustin Mazda

Wish All Car Dealers Were Like This One I emailed Jim Feinstein to arrange an appointment to discuss the purchase of a new CX-5 and trade-in of our current vehicle. I already knew the curren I emailed Jim Feinstein to arrange an appointment to discuss the purchase of a new CX-5 and trade-in of our current vehicle. I already knew the current fair market price for the CX-5 and for our trade-in. Jim couldn't have been easier to work with. No high-pressure sales approach here. The purchase price and trade-in were both in line with our expectations and the deal was done quickly. Everyone we have encountered at this dealership has been pleasant and courteous. This is how to build customer loyalty. More

My experience Josh gave me the greatest experience ever and I couldn’t be more happy with my car ! I was able to not only get the car that I wanted but I was able t Josh gave me the greatest experience ever and I couldn’t be more happy with my car ! I was able to not only get the car that I wanted but I was able to pay monthly what fitted around my budget! This dealership makes you feel like family ! I love everyone at OC Mazda and want to say thank you to the whole team ! Josh Wheelan, thank you so much ! Also John Patterson you have run this place to treat people like family and so blessed to have been able to but my first new car here! More

Easy,quick,refreshing Larry was able to answer any questionswehad and work with us to ensure we were getting the best possible options based on our needs. Larry is definite Larry was able to answer any questionswehad and work with us to ensure we were getting the best possible options based on our needs. Larry is definitely someone I would go back to when buying another car from Mazda. More

First time buyer It's my first time buying a car and Sammy was great help finding the car that would suit me perfectly, I would 100% recommend him to any new buyer tha It's my first time buying a car and Sammy was great help finding the car that would suit me perfectly, I would 100% recommend him to any new buyer that's looking for a great price and great car. More

Larry made my car shopping a calming experience! When you go car shopping, the first thing you don't think about is that it would be a stress-free process. I've had my previous car for 15 years and When you go car shopping, the first thing you don't think about is that it would be a stress-free process. I've had my previous car for 15 years and I was anxious and overwhelmed about the car shopping process. It actually felt that I was a first time buyer. I went to the dealership looking for a pre-owed Mazda SUV, and ended up with a new Mazda as the pricing was right! All the selections, new bells and whistles, and the many financing or buying options were swarming in my head. Larry was calm, informative, and well organized. I appreciated him working with me, sending me texts and updates on my car process, and showing me all the features of my newly purchased 2018 Mazda CX-5. And the dealership itself was so clean, and updated! Larry helped me set my expectations for the car buying process, and followed-through for me! As a project manager in my profession, this ease of delivery and transparency in communication was really what I had hoped for! More

Mazda CFX-5 purchase Debbie and Janell were just fantastic the whole process through. Can’t say enough good things about them both. Highly recommend them to anyone looking Debbie and Janell were just fantastic the whole process through. Can’t say enough good things about them both. Highly recommend them to anyone looking for an easy buying experience More

Chance is a breath of fresh air! Chance made the process a breeze. He was direct and to the point. He was informative, respectful, patient, and friendly. He clearly communicated all p Chance made the process a breeze. He was direct and to the point. He was informative, respectful, patient, and friendly. He clearly communicated all pros in cons for every variation of buying vs leasing options, model year options, and feature options. He seems to be an expert at what he does. More

Shaun McCray was the absolute best!! Shaun found the perfect Mazda for me and I couldn’t be happier. After getting into a car accident, I was so overwhelmed and nervous about car shopping Shaun found the perfect Mazda for me and I couldn’t be happier. After getting into a car accident, I was so overwhelmed and nervous about car shopping but he made it painless and straight to the point with what car would be the best bang for my buck. I left with the car I wanted on the same day! Definitely will buy my next car from Shaun :) Thank you Shaun for being amazing! More

Jovial Janelle Delivers! My husband and I had a great experience working with the professional team at OC Mazda and are looking forward to the home delivery of our CPO Mazda C My husband and I had a great experience working with the professional team at OC Mazda and are looking forward to the home delivery of our CPO Mazda CX5. I will highly recommend visiting with our salesperson, Janell Keogh, who showed patience with our indecisiveness, knowledge of the models we were researching, flexibility with our unique situation, and an all around great attitude. More specifically, I would like to recognize Janell's service professionalism for dealing with a couple of jet-lagged and late for our appointments individuals (LA traffic - sorry!!!) Janell welcomed us with a smile and put up with our unprepared documentation. After the fact, we found her email that was meant to help prepare us with the paperwork needed but unfortunately my email was down. Fortunately, Janelle, the pro she is, took great care of us, smiling and joking all along the way, despite our disorganization. More

Another great experience! We leased a new CX5 on Saturday, our second Mazda from OC Mazda. Another great experience! Shaun McCray was our salesman again and boy was I happy t We leased a new CX5 on Saturday, our second Mazda from OC Mazda. Another great experience! Shaun McCray was our salesman again and boy was I happy to see him come out to our table. He is so friendly and knowledgeable, he turns purchasing a car into a fun experience instead of a stressful one. Thanks Shawn and OC Mazda! More