
Tustin Mazda
Tustin, CA
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4,603 Reviews of Tustin Mazda
Leasing experience Sammy really helped me out. I didn't know whether to lease or buy because I had a specific budget to stick with. He helped me get the car I wanted for Sammy really helped me out. I didn't know whether to lease or buy because I had a specific budget to stick with. He helped me get the car I wanted for the price and payments I could afford. And he was super patient and kind. The experience was much appreciated. I will definitely recommend Sammy and the dealership! More
Outstanding I'm not generally into leaving reviews, but Larry Henderson just treated me with a sincerity and respect that I've never gotten at another dealership. I'm not generally into leaving reviews, but Larry Henderson just treated me with a sincerity and respect that I've never gotten at another dealership. Hands down, best car buying experience I've had. He was knowledgeable about all the cars on the lot, and being a Mazda owner himself, was able to offer insight about how the models have changed in the past few years. As for Tustin Mazda overall, everyone I encountered was friendly, the cars were all clean, and prices are competitive. I'll be back when I'm ready to buy another car! More
No hassle, easy buying experience at Tustin Mazda Buying a car today is as simple as shopping the internet, submitting a message to the dealership, and conducting business over via email or cel phone. Buying a car today is as simple as shopping the internet, submitting a message to the dealership, and conducting business over via email or cel phone. Tustin Mazda completely understands this practice and went out of their way to accommodate my requests to facilitate the buying process! Jim Feinstein and his sales team (we also worked with Chance Asue - awesome guy) couldn't have made the buying process and easier or streamlined during our purchase. (Even if you're not dealing with Jim, ask if he's there and say "Hi" to him...he'll likely make you smile.) I've personally been working with the Mazda brand for over 20 years in the aftermarket performance segment and when it comes time to add yet another Mazda vehicle to the family, I want the transaction to be easy, quick, straight-forward and honest....and THAT's why I continue to use Tustin Mazda for my purchases. Happy motoring! More
Great Experience! Victor was very patient with us, took us on 3 separate test drives, and was not pushy at all. He also has a great sense of humor! Sammy also worked wi Victor was very patient with us, took us on 3 separate test drives, and was not pushy at all. He also has a great sense of humor! Sammy also worked with us on trying to get us a good price on the car. More
Go to Tustin Mazda Fantastic service and great selection. Couldn't speak higher about the knowledge and expertise of the staff here. Sammy is the man and helped us have Fantastic service and great selection. Couldn't speak higher about the knowledge and expertise of the staff here. Sammy is the man and helped us have a wonderful experience More
Jim Feinstein and the Team treated me as a VIP!! I went through the Costco Auto Program so I didn't have to negotiate with a sales rep from the dealership. I research many dealerships on Yelp and d I went through the Costco Auto Program so I didn't have to negotiate with a sales rep from the dealership. I research many dealerships on Yelp and dealerrater.com, however, I never bothered to search Tustin Mazda because of their location. After test driving the Subaru Forester and the Ford Escape, I felt the Mazda CX-5 was more suited for me. At the 1st Mazda dealership I went to... as we were working out the deal, (even had the documents drawn up) some things the sales rep was saying (and then back pedaling) may me bolt and search elsewhere. I decided to broaden my search on Costco Auto because I was looking for the CX-5 GT with Deep Crystal Blue Mica and Black Int. I received an email from Jim Feinstein from Tustin Mazda and assured me he can get the CX-5 GT exactly how I wanted it. Jim later emailed me the price of the car and the paper work for a pre-loan application. I told Jim I needed the car before the LA City Sales Tax goes up 1/2% on July 1st and he said no problem. Within 2 or 3 days the car arrived at Tustin Mazda and on June 29th I drove away in one of the most beautiful SUVs I've owned. This car is in line right behind my 1972 Chevelle and my Mazda RX8. Jim was a pleasure to work with and everything was up front and transparent. It was liking going to an Italian Restaurant and getting 5 star service!!! I would definitely recommend Jim Feinstein and his team to my friends. As for the CX-5 GT....It's awesome with the safety features, the Bose sound system and I just love pushing a button to start the car. Also, as for my car insurance, I'm paying $200 a year less than our other car which is a 2010 Toy Rav4....I was told by insurance agent because of all the safety features.... #BeSafePayLess!! More
Hassle free buying exerience This is the second car we bought here and Sammy was very open and friendly to work with. Was able to match on our trade in. This is the second car we bought here and Sammy was very open and friendly to work with. Was able to match on our trade in. More
Best Mazda Dealership in Southern California! I purchased my first Mazda, a 2005 Tribute, from Tustin Mazda 12 years ago. Shaun McCray was my salesperson and I remember what a pleasant experienc I purchased my first Mazda, a 2005 Tribute, from Tustin Mazda 12 years ago. Shaun McCray was my salesperson and I remember what a pleasant experience it was. When I would take the car in for service, Shaun always made it a point to find me and come over to say Hi. I never had that experience before with any other dealership. Even though it was a small gesture, it made a big impression with me. Sadly and unexpectedly, I had to purchase another vehicle on short notice. Shaun was right by my side, he came in that day specifically to help me choose another car. I chose the Mazda 3 Touring car and it is an amazing vehicle. It has many extras that if it weren't for Shaun, I wouldn't have even looked at the car thinking I couldn't afford these things but surprisingly, it affordable! I had a great time when I test drove it--he is so crazy funny! I can't speak highly enough of the Service Department and the extremely experienced, friendly and caring people who work there. I must also say that I am so impressed with Mr. Patterson. Several years ago I took my car in for service but had to have the use of a vehicle to pick my mother up from the hospital and Mr. Patterson loaned me his personal car! How many owners of dealerships would be that gracious?? Tustin Mazda never ceases to amaze me! More
Great Victor is a great salesmen. I recommend going to victor centeno when purchasing a Vehicle he makes the process easy and victor is professional at what Victor is a great salesmen. I recommend going to victor centeno when purchasing a Vehicle he makes the process easy and victor is professional at what he does. More
Wonderful salesmen My time at Tustin Mazda was excellent. I was looking for the car I wanted and I had the help from victor centeno he is a excellent salesmen very much My time at Tustin Mazda was excellent. I was looking for the car I wanted and I had the help from victor centeno he is a excellent salesmen very much recommended More