
Tustin Mazda
Tustin, CA
Filter Reviews by Keyword
By Type
4,605 Reviews of Tustin Mazda
Best experience I've ever had! My visit to Tustin Mazda last month to purchase a car was the best experience I have ever had at a car dealership! Shaun McCray was the best! I was tr My visit to Tustin Mazda last month to purchase a car was the best experience I have ever had at a car dealership! Shaun McCray was the best! I was treated so well. Debbie in finance was wonderful too! I did end up buying my car, which I absolutely love! I would highly recommend to all my friends to visit Shaun and Tustin Mazda. It will be the only dealership I use from now on. The people at Tustin Mazda treat you so warmly, and not like they're there just to sell you a car. Shaun made sure I wasn't paying for anything I didn't want or need and didn't push me into buying anything. It was truly a wonderful experience. Tustin Mazda rocks!!! More
Came for a service...left with a car...but it was perfect I came in to get service on my Mazda 3 and decided to test drive a CX-5 while I waited. My wife and I planned to get an SUV in October when we moved t I came in to get service on my Mazda 3 and decided to test drive a CX-5 while I waited. My wife and I planned to get an SUV in October when we moved to MD and trade in my current lease since people normally take the Metro over there. Of course I did not want to waste Jean's time because as a sales representative his prerogative is to sell cars. He knew from the beginning our situation and I explained to him that the reason we couldn't go home that day with the CX-5 was because we still needed two cars while in CA and we did not want to pay two monthly payments. Jean understood and was not pushy at all and continued with the test drive. My wife and I really wanted the SUV that day because it would be great for my wife for the summer since it had A/C and her current car's A/C did not work. After talking with his boss Toni, Jean brought us an offer we could not refuse. We no money down he was able to get us into the SUV for the same monthly I am paying now for my current lease with better upgrades and wrote us a check for my wife's car enough to pay for the rest of my current monthly payments with cash left over. The moral of this review is to not scare you in thinking that if you go in for a test drive you will leave with a car, but instead to show you if you go to Mazda Tustin, specifically to Jean, with a dream and an issue, you will leave with your issue resolved and your dream granted. As cheesy as that sounds, we left the dealer no cash out of pocket with the same monthly payment and we got a new car out of it. Jean is the man! More
Top Saleasman Experience! My daughter visited your dealership and met Larry Henderson. We are working on our Credit Union financing, but must say we had the best experience wit My daughter visited your dealership and met Larry Henderson. We are working on our Credit Union financing, but must say we had the best experience with Larry Henderson. Larry has great knowledge and is a perfect gentleman. We will buy our car/suv from Larry soon. Thank you! More
I had my first experience with Sammy and John Patterson We have been a customer for ten years now. When we purchased our first mazda Mr Patterson had just taken over the Tustin dealership and Sammy had just We have been a customer for ten years now. When we purchased our first mazda Mr Patterson had just taken over the Tustin dealership and Sammy had just hired on at the dealership. We are appreciative of their professionaliam. Sammy treated us like family and we still love Sammy and John. For the men they are. We will always come to them when looking for car, much success to the both of you , You made it happen, More
First New Car- Great Experience, No Pressure! Harvey assisted me with the purchase of my first new car. I love the Mazda 3 I bought and Harvey was of great help. I am not a fan of being pressured Harvey assisted me with the purchase of my first new car. I love the Mazda 3 I bought and Harvey was of great help. I am not a fan of being pressured by cars salesmen, etc. and Harvey didn't pressure me at all which I appreciated. He wanted to help find the car that would be the best fit for me. When I came in to purchase he made the process simple, quick and stress free. I would definitely recommend him to anyone in the future! Great experience overall. More
Seamless and pleasant experience! My wife and I had the pleasure of bumping into Harvey Garte last week as we stopped by to look at the CX-5 that we had been eyeing. There are many opt My wife and I had the pleasure of bumping into Harvey Garte last week as we stopped by to look at the CX-5 that we had been eyeing. There are many options available in the small crossover category but the reviews are stellar for the Mazda so we headed to our local dealer to check it out. Harvey was low-key and we felt un-pressured and comfortable talking with him about the vehicle. We left after viewing the car and I later had several emails with him where I explained that leasing was our best option and that I was unsure if we could get the pricing/residual/finance charge that we needed. He immediately responded and the next morning, after a test drive I was sitting with him chatting about our families/kids etc. as we waited to sign lease documents. Very fast and very painless. Harvey is both personable and professional with zero of the typical "pushy salesguy" demeanor most people have experienced in car purchasing. The car was detailed and prepped, and we drove away a short time later excited by both the amazing car AND the service that Harvey Garte and the rest of Tustin Mazda showed us! More
Who knew buying a car could be so easy? It's been a long time since I bought a car, and my past experiences have not been that great. So it was a relief as well as a pleasure to deal with Ha It's been a long time since I bought a car, and my past experiences have not been that great. So it was a relief as well as a pleasure to deal with Harvey Garte in leasing my new Mazda 6. Harvey is an absolute professional and gentleman. There was no pressure and he had the answers to all my questions. I am absolutely thrilled with my second Mazda (the first was a '79 Mazda 626) and will be taking the long way to work from now on! More
Amazing! My wife and I recently purchased a new CX-5 through Tustin Mazda, and we could not be happier with our experience! Not only did we get an outstanding My wife and I recently purchased a new CX-5 through Tustin Mazda, and we could not be happier with our experience! Not only did we get an outstanding price on the car, but they even went out of their way to find us the best financing option available. The dealership is clean, and even employees who did not have a part in our sale came up to us to introduce themselves and ask if we needed anything. And before we drove the car off of the lot, the dealership’s owner, John Patterson, personally introduced himself to us and thanked us for our business. We have purchased many cars over the years at many dealerships, but this was easily the best experience we have ever had. I would HIGHLY recommend them! More
Julio Magallon is awesome!! I love my new car!! best experience I've ever had buying a car! Julio Magallon was my sales person and his manager Jacques was friendly and helpful an I love my new car!! best experience I've ever had buying a car! Julio Magallon was my sales person and his manager Jacques was friendly and helpful and best of all so patient! I am so thankful they were able to work with me on my budget. Tustin Mazda will be my only car dealer for the rest of my life.I recommend this place to anyone looking to buy and who wants to be treated honestly and fairly. More
Happy customer! From the minute I walked on the lot and met the salesman, Harvey Garte, I felt relaxed. I wanted to look at the CX-5, and he showed me all the great From the minute I walked on the lot and met the salesman, Harvey Garte, I felt relaxed. I wanted to look at the CX-5, and he showed me all the great features; just what I was looking for. The test drive was really fun, and I felt comfortable driving it. A few days later my husband looked at the car and had his test drive. He liked the car and Harvey Garte. Harvey is very professional, he is a pleasure to deal with. There is never any pressure to buy; he just wants a happy customer. The buying process was a smooth transaction, the price was right as well as the financing. I would recommend Mazda and Harvey Garte to anyone. More