Tustin Mazda

Amazing customer service, completely down to earth, pushed it to the limit to get me the best deal possible, and they did! Not pushy at all like tustin toyota. Gave me my space, perfect atmosphere. Act pushed it to the limit to get me the best deal possible, and they did! Not pushy at all like tustin toyota. Gave me my space, perfect atmosphere. Actually followed up with me after my purchase, real customer service at its finest. I would do it all over again. More

November 22, 2010 The team listed above worked November 22, 2010 The team listed above worked patiently with me so I could lease my Madza 3 sport. I love my new car! I would highly recommended November 22, 2010 The team listed above worked patiently with me so I could lease my Madza 3 sport. I love my new car! I would highly recommended this dealership and its team of professionals to everyone! They don't just sell cars, they build customer loyalty and long term relationships. They are to be highly commended for their commumity outreach program. Overall, it was the most pleasant car buying experience I have ever had! Thanks to a great team! My 4 year old granddaughter calls my car, "Zoom-Zoom"! Connie Buda Anaheim, CA More

I decided that a Mazda 3 was in order for my daughters 16th birtday and I wanted it to be a big surprise. On the referral of a good friend and after shopping around a little bit, I ended up at Tustin Maz 16th birtday and I wanted it to be a big surprise. On the referral of a good friend and after shopping around a little bit, I ended up at Tustin Mazda. I was immediately greeted by Jim who I had an initial discussion with about what I wanted and what price point I needed to be at. Jim then took me out to their immense lot and we started looking at some cars. It didn't take long to narrow down exactly what I was looking for and within about 20 minutes I had picked out a CPO 2010 Mazda 3. We went inside, sat down and did all the paperwork. The whole process literally took about an hour or so. Because I was purchasing the vehicle prior to my daughters birthday, Jim even offered to hold the car for me and have it ready for pick up a day before the big day. I returned the day before her birthday and there was the car sitting right up front ready to go. I sat down with Lori and hammered out all the final registration paperwork on the vehicle and Tustin Mazda even let me borrow their big red bow to put on top of the car. Having bought a number of different vehicles in my lifetime, this was by far the friendliest, fastest and most customer service oriented vehicle purchase that I have ever made. I was even lucky enough to meet the owner himself, John Patterson. What a fantastic sales experience, from start to finish! Thank you! More

Having never owned a Mazda vehicle before, I reluctantly came into Tustin Mazda to test drive the CX-9 just to see what it was like. I've owned Hondas and Toyotas before and was always very happy with the came into Tustin Mazda to test drive the CX-9 just to see what it was like. I've owned Hondas and Toyotas before and was always very happy with their cars, thus was thinking of buying another for the wife. Needless to say, after test driving a Grand Touring CX-9, I couldn't believe how luxurious and smooth the car drove. The quality to the materials used and the intuitive designs of the all the control buttons are well thought out. I have to comment on the great buying experience with Tustin Mazda. Drazen Canjuga was the gentleman who assisted me in choosing the vehicle. Never did he made me feel pressured, but was always courteous and polite, answering all my questions and educating me on the vehicle. Not only was Drazen this way, but everyone from John Patterson, the owner, Big Mike in financing and Michael from Parts and Services. All these guys came out and introduce themselves were extremely nice and was just a pleasure to talk to. I know I had many choices when it comes to selecting and purchasing a vehicle, but ultimately what seal the deal for me was the great buying experience and the quality to the Mazda vehicles. I got everything I wanted in the vehicle and nothing I didn't needed, and my wife absolutely loves the car. I will highly recommend Tustin Mazda to all my friends and family...watch out Honda and Toyota, I'm defecting. More

It was easy to negotiate and get the deal done faster, you get to drive the different cars and make decisions, there is no pressure to make decision on the spot, no pressure to add additional equipments t you get to drive the different cars and make decisions, there is no pressure to make decision on the spot, no pressure to add additional equipments to get good interest rate or good rate on the car, overall i liked their approach, no doubt they have good rating. More

This is my 3rd Mazda from this dealership and all I can say it's comforting to feel like you're apart of a family team and not just a wet rag to be squeezed dry. Everyone is friendly and accommadating. I say it's comforting to feel like you're apart of a family team and not just a wet rag to be squeezed dry. Everyone is friendly and accommadating. I feel like I have a new friend in Janice and, of course, John... who we have found to have many things in common!! Thank you for helping me and my family, for making this a pain free experience and leaving me wanting to come back for more .... and of course I'll recommend you to my friends when they start looking for their next pain-free car buying experience!! Thanks, Barbara More

Janice was very helpful, knowledgable, and friendly and very accomodating. It was a pleasure dealing with her especially to my sensitive needs. She respected the fact that my son was also knowledgable ab very accomodating. It was a pleasure dealing with her especially to my sensitive needs. She respected the fact that my son was also knowledgable about cars and worked with him. Please let Janice know she was great. More

The sales experience from beginning to end was excellent. Very professional and courteous. We would definitely recommend this dealership to all our family and friends. I loved how willing the staff at the de Very professional and courteous. We would definitely recommend this dealership to all our family and friends. I loved how willing the staff at the dealership was to solve our issues, questions, and concerns while buying the car. More

I found the entire staff to be friendly and helpful. A high degree of professionalism and a low degree of pressure. My salesman (Robb) was very knowledgeable about his product and showed an enormous abou high degree of professionalism and a low degree of pressure. My salesman (Robb) was very knowledgeable about his product and showed an enormous about of patience and concern with my individual questions and needs. Supporting staff (Sales Manager, Finance Manager, Service Manager) went out of their way to make finding and purchasing my car pleasant and low-stress. It was interesting that everyone that I spoke with, without exception, spoke highly of the dealership and, in particular, the dealership owner. A great team! P.S. The food was great too! More

I came into Tustin Mazda today after days of scouting around looking for used cars in my price range. After dealing with a few different places and more than a few confusing online dealers, it was a reli around looking for used cars in my price range. After dealing with a few different places and more than a few confusing online dealers, it was a relief to have the kind of experience that I had at Tustin Mazda. Shaun was an extremely nice, down to earth guy who helped me find the right car, which ended up being a used Toyota Yaris they had there. It was a really great fit. Also, the owner and other staff members were very helpful and kind as well. Overall, Tustin Mazda lives up to its reputation as a great car dealership, and I am very happy with the purchase of my first car. More