Tuttle Click Ford Lincoln
Irvine, CA
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237 Reviews of Tuttle Click Ford Lincoln
Professional My issue was handled with a sense of urgency and communication was consistent with my advisor keeping me informed every step of the way. Rental car wa My issue was handled with a sense of urgency and communication was consistent with my advisor keeping me informed every step of the way. Rental car was needed and was handled quickly. More
Good experience Bought two cars there over the years and had a good experience . Will be going back for sales and service. Great place to buy and get your car servic Bought two cars there over the years and had a good experience . Will be going back for sales and service. Great place to buy and get your car serviced. More
Go Navigator Incredible car buying experience, Johnson and Sandy were amazing! Professional team throughout....bought 50 plus cars in my lifetime and never seen su Incredible car buying experience, Johnson and Sandy were amazing! Professional team throughout....bought 50 plus cars in my lifetime and never seen such a great team. Love the new Navigator, first Lincoln I’ve owned, wont be the last! SUPERB!!! More
Great service! They had my car ready when promised. This dealership is awesome. I took my car in for an oil change and the service was great. My service provider was very professional and helpful. The L This dealership is awesome. I took my car in for an oil change and the service was great. My service provider was very professional and helpful. The Lyft service provided was so convenient, which worked great because my office is close by. More
Great service We came in for an oil change and left with a wash also. Everyone was easy to work with and friendly. They even offered a “lift” home so that I didn’t We came in for an oil change and left with a wash also. Everyone was easy to work with and friendly. They even offered a “lift” home so that I didn’t have to wait More
Not customer friendly I arrived inside at the dealership 10 minutes before my appointment and was told that they were not open yet. I then waited until 15 minutes after my I arrived inside at the dealership 10 minutes before my appointment and was told that they were not open yet. I then waited until 15 minutes after my appointment before I was checked in. The service writer told me the recall repair would take about 2 hours. By my calculation that meant 9:30-10:00 give or take. I told the service writer that I needed the car by 11:00 no fail as I had to get to the airport by noon. I was told that it shouldn’t be a problem. At 10:30 I was called and told that the car would not be ready until 1:00. Too late. Had to call UBER. FAIL! More
Back up camera issue I brought my MKX in for an issue with the back up camera. Met with Dan Smith and after assessing the problem, he explained that the camera needed to I brought my MKX in for an issue with the back up camera. Met with Dan Smith and after assessing the problem, he explained that the camera needed to be replaced. There wasn’t one at the dealership so he had one ordered. He worked with us throughout to get the issue fixed and have the car back to us as quickly as possible. We requested that the car be picked up, which it was and Dan had it back to us in the same day. Top notch service on his part and that of the service team at Tuttle Click. More
Best I’ve ever had staff was awesome People here truly care, they always step up to the plate, no problem is too big or too small. I would drive as far as I could to use Irvin turtle- cli People here truly care, they always step up to the plate, no problem is too big or too small. I would drive as far as I could to use Irvin turtle- click for all my auto service. Best place ever! More
Excellent Service Very helpful with no pressure. Love the door to door service. Super friendly. Delivery guy was also very friendly. No hassle at all with the entire ex Very helpful with no pressure. Love the door to door service. Super friendly. Delivery guy was also very friendly. No hassle at all with the entire experience! More
Treated like a Lincoln owner Everything was done to my satisfaction more quickly than estimated. Lincoln excellent treatment great service. Wish I could buy a new Lincoln. Thanks Everything was done to my satisfaction more quickly than estimated. Lincoln excellent treatment great service. Wish I could buy a new Lincoln. Thanks for taking care of my issue More

