Tutton Chrysler Dodge Jeep Ram

Our truck required service; I brought the truck to Tutton Chrysler; I told the service advisor that the front end was making a noise on 6/20/22' they told me the noise was a common truck noise. My husband r Chrysler; I told the service advisor that the front end was making a noise on 6/20/22' they told me the noise was a common truck noise. My husband returned with the truck and was told essentially that the noise was a front noise that needed repair. We have a Mopar Maxcare Warranty that covers the truck bumper to bumper for 999,999 miles or until the year 2098. The parts are listed as warranty items; I was told by Tutton's Service Advisor Dalton Gunnels that the parts are NOT part of my service agreement. I contacted Mopar and Chrysler who stated that they were told by the dealership that the items were normal wear and tear. According to Dealer Connect these items are warranty items. I was charged 950.00 for crappy work. Their advisor was extremely rude. I would NEVER RECOMMEND THIS DEALERSHIP TO MY WORST ENEMY. BUYER BEWARE!!!!!!! More

I could not be more pleased with the service and the people who worked with me at the dealership, in particular Austin Hodges and Mark Harrington. I love the 2015 Lexis RX 350 that I purchased. I have people who worked with me at the dealership, in particular Austin Hodges and Mark Harrington. I love the 2015 Lexis RX 350 that I purchased. I have already mentioned the dealership to one of my co-workers who is also looking for a Lexus SUV. The Jasper, GA atmosphere is wonderful. Even if you do not reside in Jasper, which I do not, it is worth the drive to visit the dealership. More

Took great care of me after a less than stellar interaction with the local Ford Dealer. Lindsay was a pleasure to work with. interaction with the local Ford Dealer. Lindsay was a pleasure to work with. More

Where do I start. I bought a very clean F250 SuperDuty from them that was evidently deleted and tuned with 72K miles. Just a bit over 2 WEEKS later, it lost a cylinde I bought a very clean F250 SuperDuty from them that was evidently deleted and tuned with 72K miles. Just a bit over 2 WEEKS later, it lost a cylinder and needs a new block and turbo. Now……It has come to my attention that before the sale, they knew that the previous owner towed an extremely heavy 5th wheel camper with the high horsepower tune loaded right before it was traded in. I got stuck with the repercussions…..and the $20K bill. They definitely got my money but it’s apparent that they are not concerned after the sale. I called to talk to the GM, Andrew Austin about it and was told they would discuss it in their morning meeting and he would call me back. That’s been two weeks ago and nothing. I used to love the Lowes that owned it when it was Jasper Jeep but this new Tutton group is sad. Being from Pickens county, I want to make sure that all my colleagues and friends in the area know about this. Do not buy a vehicle from them. More

Very happy with the car we purchased. Extremely satisfied with the overall experience and the treatment we received. Evan went our of his way to ensure we were well taken care of..Thank Extremely satisfied with the overall experience and the treatment we received. Evan went our of his way to ensure we were well taken care of..Thank you for making us feel like a valued customer! More

Great experience with April as my sales rep. Fantastic deal on my new 2021 Charger! The deal was straightforward and both sales and finance answered all my questions. Very happy with my experien Fantastic deal on my new 2021 Charger! The deal was straightforward and both sales and finance answered all my questions. Very happy with my experience and my car!! More

Evan stepped under and got me my deposit back!! It took time but it is now resolved time but it is now resolved More

Jasper Jeep was a great place to do business. Sadly, Tutton bought a "golden egg" and shot it right out their butt. Incomplete service performed on my 2016 75th Anniversary Jeep Wrangler and when I r Tutton bought a "golden egg" and shot it right out their butt. Incomplete service performed on my 2016 75th Anniversary Jeep Wrangler and when I requested the $150.00 labor charge refunded because I would have to take another day and a 75 mile round-trip drive to go back to complete the service. I was told the "Operations Manager" was the only one authorized to credit my charge. No response, no call back and no further business from me. Also I am charging back the $150.00 labor charge on my credit card. The service advisor staff was super nice. However it is obvious the management is unconcerned with poor service and a very unhappy customer. More

They showed a car in stock and took $1,000 deposit and informed me that car wasn’t in stock and then tried to push me on multiple different cars and I kept requesting to cancel the order and it is over 3 informed me that car wasn’t in stock and then tried to push me on multiple different cars and I kept requesting to cancel the order and it is over 3 weeks and they still won’t return my deposit. Buyer beware! More