Tutton Chrysler Dodge Jeep Ram

Everyone is very friendly and helpful. The dealership, service department and even the parking lot are very clean. I wouldn’t take my Jeep anywhere else. The dealership, service department and even the parking lot are very clean. I wouldn’t take my Jeep anywhere else. More

Customer intake 5 star, interim feedback 5 star, honest pricing and 5star service writer. This is a game changer for automotive service facility, I’ll use them for all my vehicle needs. pricing and 5star service writer. This is a game changer for automotive service facility, I’ll use them for all my vehicle needs. More

If you have to have something repaired on your vehicle, this is the place to go. Prompt courteous service. Thanks to Service Advisor Chad Vandiver a difficult issue was taken care of in a very timely and p this is the place to go. Prompt courteous service. Thanks to Service Advisor Chad Vandiver a difficult issue was taken care of in a very timely and professional way. More

Ethan was great. Sold me the oil change package saving 30 percent. Great follow-up. Sold me the oil change package saving 30 percent. Great follow-up. More

The service is good and they took care of the issue fast. My only complaint is that this was a recall that they checked back in the summer and if I hadn’t called them wondering if the part ever came in it wo My only complaint is that this was a recall that they checked back in the summer and if I hadn’t called them wondering if the part ever came in it wouldn’t have been taken care of. And Service had to call Parts to check. Seems Parts needs to communicate better. More

Good and easy folks to work with. Everyone was very helpful in making sure the car I purchased was completely ready. Everyone was very helpful in making sure the car I purchased was completely ready. More

They listen, explain clearly what they will do and perform the service efficiently. There is no high pressure sales for additional services. perform the service efficiently. There is no high pressure sales for additional services. More

Everyone at this dealership has made me feel like a valued customer from sales to service. valued customer from sales to service. More

Although we started out with a very favorable pre-and during-sale experience, our post-sale experience has been dismal. In late May we bought a new 2023 Charger 345 R/T for my wife - she has always wa during-sale experience, our post-sale experience has been dismal. In late May we bought a new 2023 Charger 345 R/T for my wife - she has always wanted a Charger, Powder Blue, since high school, and with the passing of my Mother in Dec., my inheritance now permitted me to buy her one, and they had it, in Powder Blue! We ordered non-std options like leather and tinted windows. As it turns out, they sub this work out and is not done by them, so we brought the car back a few weeks later once the leather interior came in, they gave us a loaner, and explained how the outside firm would come get the car, install the leather, and return it. The next day we were told to come get the car. When we got there, we were asked to look the car over, and we immediately noticed a gouge, not scratch, in the drivers door; clearly someone hit it either removing the old seat or installing the new ones. We pointed this out to our salesman, Ryan, who promised that Tutton would make it right. It also turns out that they do not have their own body shop nor paint facility, just a "floating" touchup guy that is only there a couple days a week from 9-12. We were told to bring the car back on one of the two days he was there, and it would be taken care of. Twice we rode the 1.25 one-way trip to them, and twice there were excuses as to why they could not do it. Eventually we did get in, and the "paint" guy said that he could not fix that, that it gouged the metal, best he could do is see that it did not rust, and patch it best he could. He also said he did not have the correct color of paint...factory paint. So instead of sending it to body shop, he tried to repair it, and now it is not only not repaired, its a different color. Naturally I hit the roof. Calls to these people is a nightmare, and once I got ahold of someone, they immediately went to hem-hawing about, and so I knew what was to come, and it did. After 5 days of no call backs and trying to get them schedule body service, for damage that happened while in their possession, or in possession of their assignees, they called and said that "management" had round-tabled and did not see how this damage was their fault, alluding that it was the leather companies fault, which it may have been, but that is between them and the leather company. It may just as well have been Tutton that did it for all I know. So they are REFUSING to fix my wifes brand new car that was damaged while in their possession or that of their assignees. They KNOW that they will lose in a court of law, and are gambling I will not do that....I will. It is unbelievable that they would risk litigation and reputation for such a minor thing. I was also talking via FB to one of their tractor salesmen ( we are in need of a tractor ). I will now be buying that somewhere else. Post sales quality - "F" More

we bring our truck to do the alignment and we have to bring it back to re do the alignment again then bring the truck for transmission oil change then we have to bring the truck 2 times due to leaking th bring it back to re do the alignment again then bring the truck for transmission oil change then we have to bring the truck 2 times due to leaking then they change the turbo and againg they forget to add a proper level of coolant now i have to come back or buy antifreez from my poquet i need more maintenance on my truck but i really dont trust this dealer any more and or recomened we hope this dealeship will take things serious and pay really attention and understand that the truks or cars can be damage by this negligence More