Jasper Jeep Chrysler Dodge RAM - Service Center

Ethan was great. Sold me the oil change package saving 30 percent. Great follow-up. Sold me the oil change package saving 30 percent. Great follow-up. More

Customer intake 5 star, interim feedback 5 star, honest pricing and 5star service writer. This is a game changer for automotive service facility, I’ll use them for all my vehicle needs. pricing and 5star service writer. This is a game changer for automotive service facility, I’ll use them for all my vehicle needs. More

If you have to have something repaired on your vehicle, this is the place to go. Prompt courteous service. Thanks to Service Advisor Chad Vandiver a difficult issue was taken care of in a very timely and p this is the place to go. Prompt courteous service. Thanks to Service Advisor Chad Vandiver a difficult issue was taken care of in a very timely and professional way. More

The service is good and they took care of the issue fast. My only complaint is that this was a recall that they checked back in the summer and if I hadn’t called them wondering if the part ever came in it wo My only complaint is that this was a recall that they checked back in the summer and if I hadn’t called them wondering if the part ever came in it wouldn’t have been taken care of. And Service had to call Parts to check. Seems Parts needs to communicate better. More

They listen, explain clearly what they will do and perform the service efficiently. There is no high pressure sales for additional services. perform the service efficiently. There is no high pressure sales for additional services. More

Everyone at this dealership has made me feel like a valued customer from sales to service. valued customer from sales to service. More

we bring our truck to do the alignment and we have to bring it back to re do the alignment again then bring the truck for transmission oil change then we have to bring the truck 2 times due to leaking th bring it back to re do the alignment again then bring the truck for transmission oil change then we have to bring the truck 2 times due to leaking then they change the turbo and againg they forget to add a proper level of coolant now i have to come back or buy antifreez from my poquet i need more maintenance on my truck but i really dont trust this dealer any more and or recomened we hope this dealeship will take things serious and pay really attention and understand that the truks or cars can be damage by this negligence More

On julyh 24th I left my ram to get fix from a turbo they promise that the truck will be ready on the same week that they have the turbo ready on wendsday and by friday the 29th will be ready. I got a call promise that the truck will be ready on the same week that they have the turbo ready on wendsday and by friday the 29th will be ready. I got a call on wendsday 26th from Mr. Dalton and say that they dont the tubo and it will take till next tuesday august 2nd, I call tuesday and they dont know where the turbo is but the ETA change now is wendsday the 3rth i call wendsday and they say the ETA change to thusday the 4th i went to talk to them on Friday and it change now they dont know an ETA and they still have no clue where the turbo is and I need to talk to chrysler because at that point they dont know where the turbo is and nither is chrysler. I tell the lady at front that i need to talk to a supervisor or manager and even from them I got no call to make an appoiment and find out where is the turbo im realy disappoited on how the dealer is handle this situation. is hard to understand that when you order something expensive as a turbo and you dont have a track number and or way to know when you will have it. I can buy a $5.00 dollar item on Amazon And get a track number now is monday august 7th and still wating. More

Bought a 2017 used Cadillac car. They wrote down 600 miles lower than it actually was using mileage from paper key holder. Worthless Warranty for $3500 after only 200 miles on car, w They wrote down 600 miles lower than it actually was using mileage from paper key holder. Worthless Warranty for $3500 after only 200 miles on car, would not cover water coolant outlet part. After an appointment, I Drove car 2 hours to service dept without any ac/heat to clear windows that were fogged over while driving in rain. Service dept Checked, Advised and set up for me to drive to 2 1/2 hours back to Athens Ga to Cadillac Dealership, again no heat, no air and messages appearing on screen! The bad warranty sold to us from Jasper Jeep refused to cover replacement on a faulty water coolant outlet. This Athens dealership said they had Never had anyone to turn down a warranty for this part! This was a first! Called and talked with Gen manager twice, He wanted me to drive back again 2 1/2 hours to Jasper in hot car, no ac working. After speaking twice to him to get things set up, he was suppose to return call instead never returned calls and would not answered any messages. Had to pay for service and parts from my own pocket in Athens Dealership. No Trust in this dealership! If you buy used, check your mileage!!! Better off keeping your $3500 for a no good bogus warranty. Better than that, shop elsewhere where they actually care and will really help! More

I always take my Jeep Grand Cherokee there for service work, the staff is very nice and friendly... work, the staff is very nice and friendly... More