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Twin City Hyundai

Alcoa, TN

4.8
282 Reviews
Our dealership is happy that you have chosen to give us the opportunity to earn your business. We believe that the key to a dealership being wildly successful is taking care of the people who come to us for all their automotive sales, service, and parts needs. We hire people who like to enjoy helping others, which is why you'll find some a friendly staff in all our departments.
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3024 Airport Highway

Alcoa, TN

37701

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Showing 282 reviews

January 11, 2025

Austin was amazing to work with and made sure we had a great experience, even after the sale! Definitely would recommend the Twin City family! More

by lacee.pearce27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sineath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Austin was amazing to work with! He was genuine and made our experience seemless and great! Would highly recommend the Twin City team! More

by lacee.pearce27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sineath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Worked with Austin who was perfect— no pressure, super kind to my kids and got them a snack so I could focus, and helped me make the best decision for our situation (didn’t do any hard upsells etc). After More

by Aubtey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Sineath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Excellent Customer Service. Friendly, knowledgeable and professional. Austin and his team made purchasing my Genesis GV80 super easy! More

by beachbumcole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Sineath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

My husband and I had an incredible experience at Twin City Hyundai when purchasing our new Santa Fe! Kelly R’s knowledge, professionalism and patience made the purchasing process seamless and painless. S More

by Melissa Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clifton Lowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

I paid for two (2) key fobs only received one. I have contacted them multiple times as to where my second key fob is, all they do is blame coporate, yet they charged me for two key fobs and will n More

by brookandandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
December 23, 2024

The team at Twin City Hyundai were amazing! We really appreciated how quick Brandon, Cliff and Hailey were at making a deal work for us. We got an amazing new car at a great price and a v More

by C Owen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clifton Lowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lance
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

The Twin City Hyundai dealership was very easy with which to deal. Jaxon Edwards was very helpful and knowledgeable about the models of Hyundai. He helped us in our selection of the new 2024 Santa Fe. I More

by maitland.mrm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaxon Edwards
December 20, 2024

We highly recommend the dealership in general and Kelly in particular. She was very knowledgeable and helpful throughout the process of buying our Tucson. She continues to provide that same level of care More

by Ed M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haily Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Working with Twin City Hyundai service was an awsom experience. They had to keep my car overnight but the secretary gave me a ride home so I could go to work. I would recommend Twin City Hyundai servic More

by bfranklin59
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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