Twin City Hyundai

My car died in Pigeon Forge and AAA towed it here Thursday. Unfortunately for us, they were so busy that I did know what was wrong with the car until Friday. But they found the part, a starter, & got Thursday. Unfortunately for us, they were so busy that I did know what was wrong with the car until Friday. But they found the part, a starter, & got it FedX’d from Texas. By Monday morning, my car was fixed so we could return to FL, where we live. Thankfully my car was under warranty, so I did not pay anything for the starter to be replaced. Everyone was very polite and friendly: from the first phone call with Chris in service to the middle calls via Jennifer who handled those calls to the last call with Mike who called me Monday with the good news. If I relocate to TN to be closer to my friends, THIS will be the Hyundai dealership that I patronize. More

On Monday, October 28, 2024, Mike Jenkins and Chris certainly made our experience with a problem with our Genesis less stressful. Mike suggested we call Genesis pick up service because we were uncertai certainly made our experience with a problem with our Genesis less stressful. Mike suggested we call Genesis pick up service because we were uncertain about driving the car with a shifter problem. The Genesis towing service provided prompt pick up using a flat bed truck. Our car is in the diagnostic phase, and we are certain that the team will diagnose the problem efficiently as well as correctly. Genesis service team helped us so much with their genuine desire to make this a less stressful situation. We truly appreciated this positive experience from Twin City Genesis of Aloca, TN. A.M. Hughes More

Outstanding customer service! I received a very fair deal with a no haggle sales process. Austin was a very seasoned sales associate who knew his product line cold. He provided I received a very fair deal with a no haggle sales process. Austin was a very seasoned sales associate who knew his product line cold. He provided a very thorough and informative demonstration of the Palisade. The sales experience at Twin City was top notch. More

Everyone at Twin City was extremely helpful and accommodating! It had been many years since I had gone through the car buying process and they made it very easy! accommodating! It had been many years since I had gone through the car buying process and they made it very easy! More

Chris Noens and the service team at Twin City went above and beyond expectations to help us through a difficult situation with our Hyundai Santa Fe. They were Very communicative and thorough from the initi and beyond expectations to help us through a difficult situation with our Hyundai Santa Fe. They were Very communicative and thorough from the initial inspection and eventual complete engine replacement. Alway professional and helpful we were very pleased with the services we received from Twin City Hyundai. More

Great service all around. Our needs were met, and our expectations were exceeded. Go see Andy down at Twin City Hyundai! Our needs were met, and our expectations were exceeded. Go see Andy down at Twin City Hyundai! More

Andy was amazing and very passionate about what he does. He knew all of our questions about the Santa Fe! He was so good and very patient with us. I would highly recommend Andy! You can tell he pu He knew all of our questions about the Santa Fe! He was so good and very patient with us. I would highly recommend Andy! You can tell he puts alot of work into his job!! Also he builds trust! Just great guy!! I would definitely buy another car from him. More

Amazing experience at Twin City Hyundai! Corie was super friendly and knowledgeable and the process was quick and easy.Love my new Santa Fe! Highly recommend! Corie was super friendly and knowledgeable and the process was quick and easy.Love my new Santa Fe! Highly recommend! More

We appreciate Andy Xapsos for all his help and making this such a great experience! this such a great experience! More