
Twin City Toyota
Herculaneum, MO
Filter Reviews by Keyword
By Type
Showing 465 reviews
Knowledgeable and Easy to Work With At other dealerships, I have had trouble finding staff that are knowledgeable and willing enough to truly engage in conversation. I am often annoyed At other dealerships, I have had trouble finding staff that are knowledgeable and willing enough to truly engage in conversation. I am often annoyed that most sales staff want you to just drive the vehicle and make a decision without asking questions. I have also been treated poorly and rudely when making offers on vehicles at other lots. This is NOT the experience I had at Twin City Toyota. When walking in the door, I was met by Arron Davis. We preceded to look at the vehicles I had an interest in purchasing. As I do, I started asking about transmissions, traction control, off-road abilities, automatic all-wheel drive, hybrid systems, and other vehicle options. While Arron did not know all the answers, he was far more qualified to discuss these topics (and discuss them in depth) than any sales staff I had recently spoken to. He often looked up or asked another staff member in attempt to answer my questions. A business day later (after contacting my credit union), I made an offer on a 2012 4Runner. Arron had taken the time to explain how and why they price vehicles, another welcomed and appreciated conversation. That being said, the sales team still worked with me at settling on a price. Given some other recent attempts at buying used vehicles at other dealerships, I highly recommend Twin City Toyota. Their ability to work with prices will vary from vehicle to vehicle, but I believe they will always treat their customers with respect, something you will not get from every dealership. Twin City Toyota has earned my repeat business. More
Easiest car buying experience! Aaron went above and beyond for us. He helped in every way possible to get our new Tacoma. Best customer service! Will definitely be going back to bu Aaron went above and beyond for us. He helped in every way possible to get our new Tacoma. Best customer service! Will definitely be going back to buy a new vehicle in the future. More
My new Rav4!. I My 2018 Rav4 is a dream to drive! I feel safe and secure. I have been telling everyone about the wonderful experience I had at Twin City Toyota! It My 2018 Rav4 is a dream to drive! I feel safe and secure. I have been telling everyone about the wonderful experience I had at Twin City Toyota! It was very stressful looking for a new car. I had a Camry so knew that I wanted to stick with Toyota. Sandy Turner, at Twin City, was friendly and took the stress away! She was able to find me just what I wanted!! The Toyota dealership closer to home, while friendly, tried to sell me what they had, not what I wanted. Sandy is very good at working with you to make sure you are happy and get what you are looking for. Todd Schuette, customer relations manager was also friendly an informative. I highly and pleasantly recommend Twin City Toyota!! More
Friendly Hometown Delaership This is one of the best places to buy a new or used vehicle. The dealership is low pressure and they have top notch friendly sales people. If you ar This is one of the best places to buy a new or used vehicle. The dealership is low pressure and they have top notch friendly sales people. If you are in the market for a new or ore-owned Toyota they will find it for you. I recommended asking for Aaron. He knows his stuff. I’m happy with my purchase of a Toyota Tacoma. More
Sales person Noah Scott was very helpful, with out any pressure. I liked the way he helped us to find the car that we wanted. Very nice young man. Noah Scott was very helpful, with out any pressure. I liked the way he helped us to find the car that we wanted. Very nice young man. More
Great experience purchasing a new 2018 Tacoma I worked with Sandy Turner through a mutual friend to purchase my new Tacoma. Sandy was a pleasure to work with. I would recommend working with her to I worked with Sandy Turner through a mutual friend to purchase my new Tacoma. Sandy was a pleasure to work with. I would recommend working with her to anyone. Her explanation of the features was great! And, she has been following up with me to be sure I don't have any questions. She has been prompt in responding to me and has gone the extra mile to get answers. This is a new vehicle. I have not used the service center. More
From a 2001 Camry to a NEW 2018 Camry My 2001 Camry is still running smoothly, but I wanted a NEW 2018 Camry. When I called Sandy Turner for an appointment, she recognized my name right a My 2001 Camry is still running smoothly, but I wanted a NEW 2018 Camry. When I called Sandy Turner for an appointment, she recognized my name right away! Why? Sandy had called me on my birthday for the past seventeen (17) years! When I visited Sandy at Twin City Toyota, it was like meeting an old friend. She was so glad to see me! She was friendly, professional, and very patient with a person who knew little about new car technologies. She knew EVRYTHING about the Camry! On the day of purchase, Sandy reviewed with me all instruments in my Camry. She told me if I have ANY problems or questions, I should call her and she would help me. That is what I call...full service. More
Best Dealership Experience Ever! My experience at Twin City Toyota was great. I’ve purchased many cars from other dealer’s often leaving feeling slighted. Every staff member I met w My experience at Twin City Toyota was great. I’ve purchased many cars from other dealer’s often leaving feeling slighted. Every staff member I met was extremely professional and took an open book honest approach in getting me a great deal. I feel the value I got for price paid was phenomenal. Super comfortable easy steamlined process. Absolutely will return for all my families future vehicle purchases. More
Professional, efficient, and quick service My parents and I went to Twin City Toyota to purchase a new vehicle for my brother and Don was extremely helpful and patient with us while we discusse My parents and I went to Twin City Toyota to purchase a new vehicle for my brother and Don was extremely helpful and patient with us while we discussed what type of vehicle we were looking for. He never pushed us to do anything that we didn't want and he conducted himself professionally, as one would expect from a salesman. Don was friendly, helpful, and had a great sense of humor! In a few hours, we came home with a brand new 2018 Toyota Corolla SE. My brother was estatic and so were we. We had a great experience at Twin City Toyota and thank you Don for making our experience stress free! More
Great experience! Great experience working with Mike Seipp at Twin City. He was easy to work with, friendly and helpful. We purchased a new Sequoia which Twin City wa Great experience working with Mike Seipp at Twin City. He was easy to work with, friendly and helpful. We purchased a new Sequoia which Twin City was able to get from another dealer in order to get the one we liked. More