Tyler Ford

We trust Tyler Ford with all our car/truck purchases.......business and personal! Our salesman Paul Brooks is always available and goes above and beyond to make sure we are happy purchases.......business and personal! Our salesman Paul Brooks is always available and goes above and beyond to make sure we are happy More

Highly recommended Dealership I couldn't find the truck I needed within a 500 miles radius of my home so I searched and found that Tyler Ford had my truck. Kirby really helped me I couldn't find the truck I needed within a 500 miles radius of my home so I searched and found that Tyler Ford had my truck. Kirby really helped me from the beginning process to the shipping arrival of my new F250. I was hesitant to buy from a dealership multiple states away, but I'd buy from them again! They kept me informed and I highly recommend Tyler Ford. Particularly the salesman Kirby. More

Simple Sale ! I will buy any new vehicle I buy in the future from Tyler Ford. Come see Chris there's no pressure sales pitch just a simple deal, it was a very pleas I will buy any new vehicle I buy in the future from Tyler Ford. Come see Chris there's no pressure sales pitch just a simple deal, it was a very pleasant experience ! More

Great sales, horrible service department. We purchased a 2018 Edge Sport from them on May of 2018 at a great price, but we started having serious vibration issues coming from the rear doors wh We purchased a 2018 Edge Sport from them on May of 2018 at a great price, but we started having serious vibration issues coming from the rear doors while the car was still under full warranty. It was a bizarre problem, but it was very clear; the rear doors would both vibrate so loud that you could not have your arms on them while sitting in the back seat. They had the car for almost 3 months and managed to fix nothing and ended up getting a very negative attitude, to the point where they wouldn't even honor their own warranty and even said we were making up the problem because they claimed they couldn't hear any issues, which makes me wonder what they were trying to fix for 3 months if they didn't see any issues. The service rep repeatedly lied to me about progress and what they had done to the car, and didn't even provide paperwork for anything done to the car. What they were doing made zero sense as far as fixing any issue goes. One of the owners, Dave, personally ended up telling me that they could not fix it and to take it to a big city dealership, that they were "too country to be able to fix the issue" and they were "too busy to spend time chasing noises and rattles". He also complained that they had spent many hours working on the car and they were losing money so they could not afford to work on it anymore. Their entire attempt to fix it was to replace a single part, and then "feel around" and hope the issue was fixed. They gave me back the car 3 times and every time I could hear the issue driving home from the dealership. I took the car to Brinson Ford Lincoln in Athens (note that this is a much "countrier" dealership) and they had the issue fixed in three days. The issue was a software update for one of the electronic components in the car, which is something you would think they'd check. Every time I asked for why they thought it was fixed, they gave no answer, most likely because nothing was done that could have fixed the issue. More

Great knowledge , no pressure salesman ! I had a no hassle day when I bought my truck, all my questions were answered promptly and in depth . Friendly sales staff eager to help . I haven’t bo I had a no hassle day when I bought my truck, all my questions were answered promptly and in depth . Friendly sales staff eager to help . I haven’t bought a vehicle that easy ever !! Finance person was very helpful and did not try to deceive me about different coverages ! It was a pleasing satisfying experience . More

Replace starter Took unit in to have starter checked out and it was replaced. Had vehicle back in a timely manner. No complaints and all went well. Took unit in to have starter checked out and it was replaced. Had vehicle back in a timely manner. No complaints and all went well. More

Safety recall service I took my 2015 F150 to Tyler Ford for a safety recall. I arrived at my scheduled time and was promptly taken care of by Scott, Service Rep. The recall I took my 2015 F150 to Tyler Ford for a safety recall. I arrived at my scheduled time and was promptly taken care of by Scott, Service Rep. The recall was taken care of in the estimated time I was given. Everything went as planned with no problems. A successful service visit was accomplished. More

Easiest out of town purchase ever! I had the very best experience purchasing a car for my daughter. I live out of town and they did everything possible to make the transaction easy for I had the very best experience purchasing a car for my daughter. I live out of town and they did everything possible to make the transaction easy for me. Sincerely appreciate them going out of their way and delivering the car to me in Lufkin. More